), and that you have 40 working days upon receipt of this letter to ask for a review. Change of address - Council Tax account. Login chevron_right. Contractual Change Form Q5. annual leave user guide For example, Agilisys's QC said while the "infrastructure build" was supposed to take 55 days to 27 November 2015, the development environment was not made available until 9 December 2015. If question 5 has been answered, how many employees work within this team? Some of our services use separate forms to take complaints. It was concluded that CGI had breached its obligations to Agilisys under the sub-contract, and the relief notices were upheld. Subject: HR/Payroll System and Systems Team. Does a training request made via mySelf require to be authorised by a manager? Pay your Council rent online. Whilst the Council recognises the need for information to be publicly available and for the Council to be open and transparent regarding the way it carries out its HR and Payroll functions, in the current circumstances this public interest in favour of disclosure is outweighed by the Council's requirement to protect the integrity of our IT security. 2. You will not be able to extend your access in the normal way and will be required to complete the Employee Security Agreement and iTrent Security forms. With iTrent Employee Self Service being made available to more and more staff across the council, this provides a quick, reliable and convenient way for staff to access their personal details and their payslips. 789 0 obj <> endobj If yes to question 2, how many employees work within this team? If you have previous continuous service (Reckonable Service Date) this can be checked in the Personal Details section within MyHR, the If you have any queries or concerns, do not hesitate to get in touch. WhatDoTheyKnow also publishes and archives requests and responses, building a massive archive of information. Can I arrange for a staff member to be given access to iTrent? "This project is led by the Council and has ensured greater ownership for the necessary internal business changes. A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/i Freedom of Information (Scotland) Act 2002 - Request for Review. Kinburn Castle Customize Settings. . iTrent is the council's Human Resources system. Established in 2008. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests. If the line manager is absent & their tasks within myTeam have not been redirected, another manager can request to have the line managers tasks redirected to them via an IT Authorised Signatory. annual leave calculator The request can be done by phone/email. [734KB] Environmental Services employee login to iTrent. These cookies are used to make advertising messages more relevant to you. bereavement leave) and annual leave*, Letter from previous HR Department with service dates (e.g. start and end dates). Well, sorry, it's the law. Thank you for your request for information of 11/07/2016, which has been processed under the terms of the Freedom of Information (Scotland) Act 2002. As such, there is no record of their public procurement. Please refer to the guidance on My Toolkit for further information. mySelf is available to all employees to use and allows you to request leave, record or manage sickness absence, input expenses and overtime . [1MB] on My Toolkit provides details on how to do this. Please note that this allowance may not always cover the public holidays for the year, this will depend on when the public holidays fall. %%EOF City of Edinburgh Council, Download a zip file of all correspondence. ]%X< ,n"HnN^B [,D2H ^ `{ L`s: = s Environmental Services employee login to iTrent. Your Consent Options link on the site's footer. He ruled that CGI had failed to provide such evidence to support its claims that Agilisys had caused the delays. People Helpdesk can be contacted on 01698 403151 or alternatively email them at ESC-HelpDeskTeam@northlan.gov.uk. The majority of all workforce transactions are now done through iTrent. The IT Working from Home Staff Guide below has been designed to help you gain access to key College systems while working from home. Oracle Accounts Receivable and Advanced Collections are set to replace the existing debt management system. This request has been closed to new correspondence. To request and view other absence requests, View annual leave entitlement and balance remaining, Absence information (including sickness and special leave requests), Payslips (current and payslips from April 2020), Current job position (including hours and continuous service date), update your personal information at any time (including equalities information), request Special Leave (e.g. As an Uttlesford District Council member of Environmental Services Team you will have access to iTrent for Employee Self Service. Centre 2:1, 4East Market Street, Edinburgh, EH8 8BG |phone: 0131 529 Receive Council-wide communications. 3. If this end date is subsequently extended, or you return to your substantive post, your annual leave entitlement will be re-calculated. Council Tax online account. The calculation of annual leave guidance on MyToolkit explains how annual leave is calculated. The request can be done by phone/email. This should be done directly with your reporting manager and recorded later on MyHR when the leave balance is re-calculated. On MyHRyour annual leave and your public holiday entitlement are added together, with all public holidays for the year deducted at the start of the leave year. [Edinburgh City Council request email]. Please find attached the response to your request for review which has Our cost of living support pages can give great advice and help if you find yourself struggling. iTrent The IT Working from Home Staff Guide below has been designed to help you gain access to key College systems while working from home. Please check your entitlement via the I have forgotten my password for iTrent/mySelf/myTeam etc? Existing council employees should use their Employee Self Service login details - if you have never . We welcome all your feedback on our services, including comments, complaints and suggestions. It was not made fully available until 16 February 2016. I have a concerns accessing / issues affecting me being able to use mySelf and access my payslip. Unit4 declined to comment. EH8 8BG or, (Including for fixed term or temporary arrangements that are due to finish before the end of the leave year.) London Borough of Barking and Dagenham Council. is a registered charity in England and Wales (1076346) Q2. Staff working from home should follow the below guidance relating to DSE Assessments. If yes to question 2, how many employees work within this team? Why has this happened? Your IP address is listed in our blacklist and blocked from completing this request. endstream endobj startxref on MyToolkit. Reporting tools will come from SplashBI and the accounts payable invoice automation tool is due to be Mi Invoices from Arcivate. Here's an overview of our use of cookies, similar technologies and How and where you can access iTrent iTrent is a web-based system so you can access it on any internet browser using a P, laptop, tablet, and some large screen smart phones. This includes on-campus and home users. SO1, PO1 etc.)? You will have one weeks grace from the date of the email to confirm that you have an on-going requirement for the access. Telephone: 01620 827827 Send Email to customerservices@eastlothian.gov.uk "As part of the revised proposal, the Council is not liable for any of the sunk costs already incurred by our IT provider. It was all smiles when the City of Edinburgh Council announced the extension of its managed IT services contract with supplier CGI in September. Check your working pattern in the Employment section within MyHR, the If you have not responded within that time, your access will be removed. Telephone: 01334 464610 Welcome to iTrent Human Resources (HR) Self Service, the web-based system which allows City of York Council employees to view and, in some cases, update some of the information held on the City of York Councils Human Resources database, iTrent.. iTrent is available to all council employees. Please pass this on to the person who conducts Freedom of Information reviews. Please confirm with the correct reporting manager that this leave will be authorised. annual leave user guide Unfortunately, the Council is only able to meet part of your request; this information is released to you now in the format requested. This advice is strictly privileged and confidential and is intended for We'll get you noticed. MyHR is the employee self-service system for all council staff, which can be accessed 24/7 through various devices. HR will inform you of your username and password when you have access. People Helpdesk can be contacted on 01698 403151 or alternatively email them at ESC-HelpDeskTeam@northlan.gov.uk. DSE are devices or equipment that have an alphanumeric or graphic display screen and includes display screens, laptops, touch screens and other similar devices. They will be able to assist you in re-activating your access.. The later governance report indicated the ERP project had been "reset" in June 2018. You probably pay your mobile phone or satellite/cable TV by direct debit so why not your rent? Agilisys has been contacted for its reaction. We know that rising food and energy costs, and the covid pandemic has made it difficult for many people to manage their money, but its important that you still pay your rent on time. If you are not content with the outcome of the review, you can ask the Scottish Information Commissioner to review our decision. You can arrange to pay your rent weekly, fortnightly or monthly on a date that suits you. [2MB] (05798215). You will find hundreds of these in local shops and newsagents across the Edinburgh area, search for your nearest PayPoint outlet . What are the pay grades of employees within this team (e.g. The Commissioner can be contacted at: The Office of the Scottish Information Commissioner Training requests made via mySelf do not need to be authorised, as this is just an application of interest in the course and will be sent to the Talent & Organisational Development (TOD) team. and email tohrchanges@westlothian.gov.uk. Tenancy information. CGI said its lack of contemporaneous evidence was because it had not endeavoured to "attribute and document fault", because it was "interested in moving ahead with the contract", which Lord Bannatyne said he'd found "wholly unconvincing". Sorry for any inconvenience this may cause. If you haven't yet signed-up to receive employee and job-related communications : go to the Employee Details form on the edinburgh.gov.uk site complete the form and choose your options we'll then. Please note they cant reset your password. [13KB] Why? 127K Customer Services John Muir House, Brewery Park, Haddington, East Lothian, EH41 3HA. If you're cool with that, hit Accept all Cookies. You requested a review as you were dissatisfied with the Council's original response to question 1. Working Pattern Change form Without these cookies we cannot provide you with the service that you expect. Can you advise how I input a med cert/fit note to myTeam for an employee? Pay using our automated telephone line available 24/7 on 0800 7831719. The assessment is a series of questions that helps to establish if your set-up is suitable. Powered by MHR. Q6. If you have any requirements regarding the format any information should be supplied in, e.g. Contact your local housing officeand ask to speak with your Housing Officer. The Council holds the information requested but considers that it is exempt from disclosure under section 30(c) of the Act due to the fact that its disclosure would prejudice substantially the effective conduct of public affairs of the City of Edinburgh Council and other persons for the following reason: By providing information about the way we use technology and carry our HR and Payroll operations into the public domain we would potentially be putting our IT framework at risk. www.devon.gov.uk/support-schools-settings/administration-and-finance/personnelandpayroll/itrent-user-guides/, Mozilla/5.0 (iPhone; CPU iPhone OS 15_5 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.5 Mobile/15E148 Safari/604.1. These cookies are strictly necessary so that you can navigate the site as normal and use all features. You can use the index below to find the section you require: Annual Leave for employees with less than 5 years continuous service, Annual Leave for employees with more than 5 years continuous service (effective from first full calendar year following the 5 years' service date). Access our online e-learning application. Council Tax discount or exemption. Chief Executive|The City of Edinburgh Council |Waverley Court Business and email to hrchanges@westlothian.gov.uk. If no to question 2, who is responsible for the HR/Payroll System? Can my payslip be provided in a different format? CGI has turned down the opportunity to comment. (from 1st August 2016) 5 permanent employees + 2 temporary secondments. Council Tax reduction. It was not long before the 2015 one-ERP-to-rule-them-all plan started to slip. Council Tax - set up a direct debit. We will write to you in any event. iTrent Payroll & HR Software, Integrated HR & Payroll App Platform | MHR iTrent HR and Payroll Software Streamline your people processes and save time and money with an integrated platform Download iTrent brochure For more information about attending college as a student during COVID-19, visit the student guidance section of our website. Improving Neighbourhoods. Council housing annual tenants report. Whether "paused" or "reset", the ERP project no longer includes Unit4. Run by Volunteers and powered by Alaveteli. You will need your debit card and rent payment card details. This can be changed by the People Helpdesk team providing the request comes from the employees manager. We can help by: If you miss rent payments it can get harder and harder to catch up. The City of Edinburgh Council Waverley Court Business Centre 2:1 4, East Market Street Edinburgh EH8 8BG or, Email: legal. iTrent Employee Self-Service (ESS) As a member of staff you will automatically have access to iTrent for Employee Self-Service. Pay using ourautomated telephone line available 24/7 on 0800 7831719. Managers and staff will need to review this on annual basis. If your contractual hours are incorrect please contact your reporting manager who must complete a iTrent can be changed by the People Helpdesk team providing the request comes from the employees manager. [66KB] If you only need to access the following programmes as part of your role, you do not need to log in to the Colleges Windows Virtual Desktop as these can all be accessed via a web browser. More detailed information on the College's DSE procedures can be found on SHE. [57KB] *Please note that these requests/ claims are subject to the approval of your line manager. Emergency notifications such as building closure, or severe weather alerts affecting services. We provide commercial %PDF-1.7 % For information about the Health and Safety measures we have in place across our campuses, visit the Health and Safety Guidance section of our website. Part time staff receive a pro rata element of the public holiday entitlement. Your donations keep this site and others like it running. If your previous continuous service date is incorrect and you have previously provided evidence please emailhrsupport@westlothian.gov.uk. Waverley Court Business Centre 2:1 MyHR is the employee self-service system for all council staff, which can be accessed 24/7 through various devices. on My Toolkit. You have not logged into iTrent in the previous 3 months using the access which is being removed. Nearly a year later, in September 2017, the Council was singing the same tune. 6. Legal FOI, If you have not provided evidence, please submit one of the following to hrsupport@westlothian.gov.uk: Prior to the launch of annual leave in MyHR reporting managers were asked to provide detail on any annual leave their staff were carrying over and this information was uploaded directly into MyHR. You can request annual leave after the end of these arrangements if this does not take you over your current entitlement. All annual leave in iTrent is recorded in hours. Please quote the reference number above in any future communications. We'll transfer most of the equalities data we already hold on iTrent (our HR system) into the new questions for you,however, it's important we confirm your data, as not everything is an exact fit, e.g. How to sign-up for employee updates (City of Edinburgh Council employees only) Complete the following employee details form with your personal details and preferences. A further year later, in 2018, public spending watchdog Audit Scotland [PDF] had "also expressed interest in CGI's delivery given that they have a number of high profile contracts in Scotland," which included work with Glasgow City Council and Rural Payments IT system - which had both come in for heavy criticism in an Audit Scotland report of June 2017. and ensure you see relevant ads, by storing cookies on your device. Any queries in relation to course cost, dates etc should be emailed to the TOD team at TOD@northlan.gov.uk. You can use the minimise control on the left of this pop up to complete the survey later in your visit. This service allows you to securely view and update your own information. COVID-19 Updates; Funding Tool; College Calendar; Funding and Fees . West Lothian Council leave calculator If court action isbeing taken against you for missed rent payments, you should seek immediate advice. The DSE assessment form can be found on SHE. SO1, PO1 etc.)? 851 0 obj <>stream Working with CGI and Oracle support specialist Claremont, the council now plans to move to Oracle EBS R. 12.2 to ensure support for the next 10 years. "The new ERP system will integrate with citizen-facing digital platforms to enable cost reductions and increased capacity, while improving service quality, securing more effective and efficient citizen engagement," the press release said in 2015. Find a Contact; Our Campuses; Transport and Travel; Popular Links. If you have a fixed term contract or a temporary change to working arrangements (change in hours, weeks per year, acting up or secondment) your annual leave entitlement will only be calculated until the current arrangements end. How do I have my access re-instated? Sorry for any inconvenience this may cause. Council Tax - pay by credit or debit card. Contact us if you think it should be reopened. You can also change your choices at any time, by hitting the Fife Our website will be unavailable for approximately 20 minutes on 2 March at 9am. If this does not match with the information held in MyHR, it may be for one of the following reasons: Check your contractual hours in the Employment section within MyHR, the Please note that your request must be in a recordable format (email, letter, audio tape etc. For further information on the annual leave calculation please refer to the annual leave user guide Oracle, iTrent etc.). Telephone: 01334 464610 St Andrews 5. On MyHRyour annual leave and your public holiday entitlement are added together, with all public holidays for the year deducted at the start of the leave year. Devon Education Services Education consultancy, professional. Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 For information, mySelf will prompt you to reset your password every 90 days, your new password should be at least 8 characters in length and contain a mixture of capital & small case letters and numbers. If you have confirmed an on-going requirement, but have not accessed your account in the following month, then your access will still appear as inactive. You will receive a full response no later than 20 working days upon receipt of your request. But talk of smart city services using artificial intelligence and IoT belied a sorry tale of an abandoned Unit4 ERP project which led two suppliers to the courtroom door. Please quote the reference number above in any future communications. The following table provides summary statistics for contract job vacancies advertised in Edinburgh with a requirement for iTrent skills. Check your start date in the Employment section within MyHR, the Visit the mySelf/myTeam/iTrent pages for more information on this subject. Friday 3 June has been designated as an additional day's leave for staff. MHR's market-leading iTrent system has helped Leicester City Council to save 74 administration hours a week following the digital transformation of its HR and payroll processes. been dealt with under the terms of the Freedom of Information (Scotland) If your annual leave entitlement looks wrong in MyHR, please check your entitlement via the Fax: 01334 464611 For more info and to customize your settings, hit annual leave user guide You must use your iTrent access regularly to avoid having it removed. Most people pay their Council bills by direct debit you can pay your rent this way. Can't find the answer you're looking for? [Edinburgh City Council request email] www.edinburgh.gov.uk, Freedom of Information (Scotland) Act 2002 - Partial Release of Information. the Current Purchase Cards. They allow us to count visits and traffic sources so that we can measure and improve the performance of our sites. [13KB] Our programme status is currently on track for delivery in Q3 2021," the spokeswoman said. I'm aware that you have 20 working days to respond, however I would greatly appreciate a quick response as this information is required urgently. A City of Edinburgh Council audit report from September that year said: "During the coming months the council will be preparing for an Enterprise Resource Planning (ERP) system that is scheduled for autumn 2016. The City of Edinburgh Council Speak to your housing officer to set up your direct debit today. You must submit your complaint to the Commissioner within 6 months of receiving our review response. Download helping you to apply for benefits and funding to help pay rent. This service allows you to securely view and update your own information. This service allows you to securely view and update your own information. And update your own information Helpdesk can be accessed 24/7 through various devices by: if you have requirements... Be done by phone/email building closure, or severe weather alerts affecting services if your set-up is suitable previous service. Original response to question 2, how many employees work within this team use separate forms to complaints... Centre 2:1 MyHR is the employee self-service ( ESS ) as a of. Confirm that you have any requirements regarding the format any information should be done with. Will come from SplashBI and the relief notices were upheld start date in the previous months... < itrent edinburgh council endobj if yes to question 2, who is responsible for the HR/Payroll system the previous months. The approval of your username and password when you have previously provided evidence please emailhrsupport westlothian.gov.uk. Through various devices ( ESS ) as a member of Environmental services team will. To support its claims that Agilisys had caused the delays ; ll get noticed... Relief notices were upheld SplashBI and the Accounts payable invoice automation tool is due to be Mi from... Council bills by direct debit you can arrange to pay your rent this way Popular.! Failed to provide such evidence to support its claims that Agilisys had caused the delays Helpdesk can contacted... 0800 7831719 yes to question 2, how many employees work within this team can... Notices were upheld you expect these in local shops and newsagents across the area. Complaint to the approval of your username and password when you have never a year later, September! 2, how many employees work within this team ( e.g apply for benefits and Funding help. One-Erp-To-Rule-Them-All plan started to slip its obligations to Agilisys under the sub-contract, and the relief notices were upheld from. Their Council bills by direct debit so why not your rent this way Centre 2:1, 4East Street... The same tune to take complaints incorrect and you have not logged into iTrent in Employment! Control on the annual leave entitlement will be re-calculated ; s Human Resources system for... Working days upon receipt of this pop up to complete the survey later in your visit and you have on-going! East Lothian, EH41 3HA on MyHR when the City of Edinburgh Council Waverley Court Business Centre 2:1, Market. Of receiving our review response 's footer evidence please emailhrsupport @ westlothian.gov.uk Edinburgh City Council request email ] www.edinburgh.gov.uk Freedom! Responses, building a massive archive of information assist you in re-activating your access your entitlement... Ownership for the access which is being removed within MyHR, the visit mySelf/myTeam/iTrent! Be given access to iTrent for employee self-service an additional day 's leave for staff on a that... Messages more relevant to you explains how annual leave in iTrent is the employee self-service ( )... And responses, building a massive archive of information end date is incorrect and you have previously provided evidence emailhrsupport... By the Council & # x27 ; ll get you noticed with that hit... And staff will need your debit card and rent payment card details been answered, how many work. Help by: if you have previously provided evidence please emailhrsupport @ westlothian.gov.uk it.! Weeks grace from the date of the review, you can pay your weekly. Separate forms to take complaints phone or satellite/cable TV by direct debit so not! To replace the existing debt management system staff Guide below has been designed to help you gain access iTrent! To provide such evidence to support its claims that Agilisys had caused the delays Council announced the extension its... And improve the performance of our services, including comments, complaints and suggestions set-up is.! Calculation please refer to the annual leave calculation please refer to the TOD team at TOD @ northlan.gov.uk date the... For delivery in Q3 2021, '' the spokeswoman said you can pay your rent weekly, fortnightly monthly... For the access which is being removed can my payslip be provided in different! Reporting tools will come from SplashBI and the relief notices were upheld by phone/email necessary internal Business.! Been designated as an additional day 's leave for staff be authorised this service you. Please emailhrsupport @ westlothian.gov.uk to your housing Officer to set up your direct debit today table... This advice is strictly privileged and confidential and is intended for we & x27! You with the service that you have never holiday entitlement directly with your reporting manager this. At TOD @ northlan.gov.uk a different format employee Self service to replace existing... How I input a med cert/fit note to myTeam for an employee access is. Itrent/Myself/Myteam etc as you were dissatisfied with the service that you can arrange to pay your rent weekly fortnightly. Dates etc should be done directly with your reporting manager that this leave will be authorised by manager! Please pass this on annual basis project had been `` reset '' in June 2018 please check your entitlement the., Download a zip file of all workforce transactions are now done through iTrent Updates! Includes Unit4 Mi Invoices from Arcivate separate forms to take complaints Change form Without these cookies are used to advertising. Employees within this team speak with your reporting manager that this leave will able. Receive a full response no later than 20 working days upon receipt of your request med.... ) not provide you with the Council was singing the same tune catch.... And suggestions not content with the service that you can request annual calculator... You to securely view and update your own information massive archive of information ( Scotland Act. Use the minimise control on the annual leave *, letter from previous HR Department service. Various devices an on-going requirement for the HR/Payroll system dates etc should be done by.! My password for iTrent/mySelf/myTeam etc Business Centre 2:1, 4East Market Street Edinburgh EH8 8BG or email! Done by phone/email he ruled that CGI had failed to provide such to! Leave calculation please refer to the guidance on my Toolkit for further information your phone... 0131 529 receive Council-wide communications table provides summary statistics for contract job vacancies advertised in Edinburgh with a requirement iTrent. Full response no later than 20 working days upon receipt of this letter to ask for a member! Paused '' or itrent edinburgh council reset '' in June 2018 pay their Council bills by direct debit today to support claims... City of Edinburgh Council |Waverley Court Business and email to hrchanges @ westlothian.gov.uk do this Unit4., building a massive archive of information House, Brewery Park, Haddington, Lothian... This on to the Commissioner within 6 months of receiving our review.... Login details - if you have previously provided evidence please emailhrsupport @ westlothian.gov.uk to! From 1st August 2016 ) 5 permanent employees + 2 temporary secondments all your on... August 2016 ) 5 permanent employees + 2 temporary secondments is incorrect and you have 40 itrent edinburgh council days receipt. Been answered, how many employees work within this team the sub-contract and... Job vacancies advertised in Edinburgh with a requirement for the access for contract job vacancies advertised in with! Uttlesford District Council member of Environmental services team you will automatically have access TOD @ northlan.gov.uk cookies we measure! Provides summary statistics for contract job vacancies advertised in Edinburgh with a requirement for iTrent skills relating DSE! Have previously provided evidence please emailhrsupport @ westlothian.gov.uk telephone line available 24/7 on 0800 7831719 find contact... End of these arrangements if this does not take you over your current entitlement authorised by a manager credit debit... To pay your mobile phone or satellite/cable TV by direct debit so not... Plan started to slip etc should be emailed to the guidance on my Toolkit for information... Wales ( 1076346 ) Q2 line manager miss rent payments it can get harder and to... Done directly with your reporting manager that this leave will be authorised you have previously provided evidence please @. Dse Assessments the pay grades of employees within this team local shops and newsagents across Edinburgh! Payments it can get harder and harder to catch up HR Department with dates! Isbeing taken against you for missed rent payments, you can arrange to pay your rent to count visits traffic. Have access isbeing taken against you for missed rent payments, you can pay your rent login details - you! The delays will come from SplashBI and the Accounts payable invoice automation tool due! |Phone: 0131 529 receive Council-wide communications assessment is a registered charity in England and Wales 1076346. At TOD @ northlan.gov.uk, EH8 8BG or, email: legal notices were.... Be changed by the Council 's original response to question 2, who is responsible for the necessary Business! Of the email to hrchanges @ westlothian.gov.uk return to your housing Officer to set up direct... Etc should be done directly with your reporting manager and recorded later on MyHR when the leave is... Are now done through iTrent team you will need your debit card such, there is no record of public... Directly with your reporting manager that this leave will be able to assist in... How annual leave after the end of these in local shops and newsagents the. Or you return to your substantive post, your annual leave in is. Harder to catch up I input a med cert/fit note to myTeam an. The following table provides summary statistics for contract job vacancies advertised in Edinburgh with a requirement iTrent... 403151 or alternatively email them at ESC-HelpDeskTeam @ northlan.gov.uk reference number above in future! Or, email: legal your request or, email: legal that these requests/ claims are subject to TOD. Blocked from completing this request 529 receive Council-wide communications to do this of information using telephone!
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