The subpar parts: Our room was not great. We had raw burgers from Shores at lunch one day. Service was fast and friendly so no complaints there. Rooms with a ocean view are available upon request and are subject to a higher rate. The rooms are incredibly spacious and equipped with: The resort has 12 a-la-carte restaurants and one buffet. Chichen Itza, Cenote and Valladolid All-Inclusive Tour, Captain Hook: Pirate Show and Dinner Cruise in Cancun, Private Yacht 46ft Sea Ray Snorkel up to 15 pax 23P2, Private fishing charter Bertram 31ft 6 pax max if you don't fish you don't pay, Hip Hop Sessions Boat Party Cancun (Adults only), Coco Bongo Cancun Gold Member VIP Night Out by After Dark, Sailing Experience to Isla Mujeres in a Catamaran with Open Bar, ATV Jungle Adventure with Ziplines, Cenote & Tequila Tasting, 5-in-1 Cancun Snorkeling Tour:Swim with turtles, reef, Musa,shipwreck and cenote, Private Yacht Rental Sea Ray 46ft Cancun 23P3, Private Yacht - 46 ft SeaRay Cancun Bay Snorkel 23P4, Luxury Catamaran and Snorkel. If I could have chosen zero stars I would have. We are looking forward to your next visit in the near future. Ill start off by saying that this is my first time writing a review about my vacation experience. Decide which restaurants you want to eat and what day. 92% of travelers recommend this experience. One night we went right at 6 again. However, it did end promptly at 10:30. The food on this resort is mediocre at best. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. due to noise from the bar. It was much louder. Tripadvisor performs checks on reviews. My original travel date for Planet Hollywood was May 2020. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Log in with high-speed Wi-Fi throughout the resort, make cash-free charges and gain room access with our stylish RFID chip bracelets, and stay tuned into everything happening at the resort, listen to playlists, or order room service on your PHTV. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort 3,937 reviews #13 of 20 hotels in Costa Mujeres Review Save Share Punta Sam, Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 77400 Mexico 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! There are many reasons why we love Cancn. I managed ALL of my own bookings during that time. The beach has incredible soft white sand and beautiful turquoise water. Are there any historical sites close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Grab a cold one and a pub-style bite and watch the energy of the moment unfold. Queuing arrangements for lower class guests need to be addressed. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort 3,932 reviews #13 of 20 hotels in Costa Mujeres Save Share Punta Sam, Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 77400 Mexico 011 44 20 3027 4841 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! I cant say for certain but I really believe that we were served watered down drinks. The best night for entertainment was the Queen tribute. He was amazing!! This response is the subjective opinion of the management representative and not of Tripadvisor LLC. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Be sure they will be even more motivated. Our kids did mini golf once. Fingers crossed. Highlights for us were the Mexican restaurant (not the Mexican buffet held in front of the main stage, which was underwhelming) and the Indian restaurant. I hadnt read reviews so this was entertaining and unexpected. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, is located north of Cancun, Mexico, about 22 miles from the airport. Cabana staff was amazing as was our cook Chef Covles at the Japanese restaurant. Sleep Famously atop our custom PHabulous Bed mattress with bedding made exclusively for Planet Hollywood guests. Hi any advice on the best time to try and get into the restaurants? The umbrellas were painful to open. We are looking forward to your next visit in the near future. We ordered all 3 desserts to try them all. Yes, dry cleaning and laundry service are offered to guests. PHabulous regards, Jonathan Iriarte General Manager. The food there was tasty and pretty quick. I could go on and on about how bad this experience was. Stay like the A-lister that you are in our most glamorous suite, designed for lounging, dining, entertaining, and setting trends. Star Class members receive exclusive access to premium drinks and service. We will see you soon in Planet Hollywood Cancun. Even with Roberto making dinner reservations for us we still didn't get our reservations every time, despite making the text requests. I will be the first to admit that food is often an afterthought at many all-inclusive resorts. You will get more bang for your buck. I will share your comments to the staff. Lunch & Open Bar Onboard and Visit to Isla Mujeres, Best ATV Tour, Ziplines and Cenote Swim with Lunch and Transport Included, Jungle Tour Adventure: Speed Boat Tour and Snorkeling (Shared Speed Boat). This was a daily occurrence. Many travelers enjoy visiting Hacienda Mundaca (7.7 miles). Hopefully things will turn around. The good: We arrived to applause as we entered. The activities are really fun, the activities teams are amazing and super cool with the people ( Pamela, Sindy, Paola, Sabby is really sweet when you need a drink or food so shes really fun to talk to). Didn't get any contact from her for 24 hours. more. Do you have to pay extra for flowrider and the trampoline park even if you are all inclusive? Enjoy traditional pub food, themed trivia nights. I wrote a blog about what its like returning to the United States with a negative COVID-19 test. the bar on the beach on the adult-only sideyou cant beat a bar on the beach with a good view and vibe. Blue Diamond Hotels and Resorts Inc. All rights reserved. Our talented chefs and mixologists will create a mouthwatering experience for you and your entourage. Cannoli, tiramisu, and panna cotta. Our check in was fast. Be careful (per Sunwing Website) included in Star. We have loved every minute we have been here. We waited for an hour and half the next time and were seated by 9 and ate by 10. Dine and delight in design-forward spaces. Ricky ordered us chocolate covered strawberries and champagne for our room which was most appreciated. The good: We arrived to applause as we entered. Anyway it seems absolutely awful for the families and everyone involved. The food was fantasticthe best we have experienced to date over the many years of all-inclusives. Explore 292 suites, stunning wedding venues, eight . The beach is nice, it feels like home. The resort features Hollywood memorabilia, themed experiences, a star-worthy spa and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. Our 648 luxurious suites let you live like a celeb during your stay in paradise. Pay the extra for the star class upgrade. No activities take place on the adult scene side of the resort. Guy's! We've had issues getting pool towels, wash cloths & bathroom towels daily. Ate at steakhouse, waited an hour and a half just to get seated and the overcooked steak was better that the correctly cooked steak from a flavor standpoint but both were tough. But despite arriving early we ended up eating our meals in the dark. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. The fresh coffee bar had long waits also. Upon check-in we're given the wrong room. Costa Mujeres white-sand beach, lazy river, and four pools, Hollywood memorabilia, entertainment-themed facilities and amenities, Disco, daily and nightly entertainment, sports and activities, Access to neighboring Planet Hollywood Cancun, Planet Play ($) trampoline park and movie theater, We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Prevention, For any additional inquiries about our Safety-Assured Vacations or. The beach is nice, it feels like home. Planet Hollywoods famous libations or choose from the classics at Point Break pool bar. This gourmet food emporium features the hottest culinary trends from around the globe, with local farm-fresh dishes, a wood-burning oven for made-to-order flatbreads, a patisserie for hand-crafted baked goods, a taco stand with food truck-style Mexican. Get the cabanas and ask to skip the bottle service. We will be coming back for sure. So sit back, relax and feel like an A-lister. Reserved exclusively for Adult Scene guests. Friends at PH Cancun Chef Table. We ate at Shores outside. The beach is nice, it feels like home. Not worth the money I spent.Not much entertainment, drinks watered down and all you could do is swim and that gets boring after a while. We are looking for your next visit in the near future. The resort was the perfect size with excellent food, pools, activities etc. The activities are really fun, the activities teams are amazing and super cool with the people ( Pamela, Sindy, Paola, Sabby is really sweet when you need a drink or food so shes really fun to talk to). Including spa and cabana rentals. The perfect A-lister escape, this adults-only, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. Many travellers enjoy visiting Hacienda Mundaca (7.7 miles). The resort has: A post shared by Erica James || Travel Expert (@ejthetraveldiva). This is the version of our website addressed to speakers of English in the United States. The bartender at shores was better. My original travel date for Planet Hollywood was May 2020. How easily could my kid get alcohol? Be sure they will be even more motivated. This room type comes with two separate mini bar. I was at the resort for six days and still did not make it around to all of the restaurants. The surf was rough. CLICK HERE for the Download! Some seaweed. Is parking available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? We liked being able to control all of the lights, fans, etc. It will save you $50 and you can just have Dear John, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. With Planet Hollywoods Main Event Guarantee, you can watch all the major events from sports games to awards shows. There are 12 missing workers. The kids enjoyed the grotto bar. We have loved every minute we have been here. After feeling exacerbated, I went to the manager Roberto Bono. The bed and pull out sofa (there is actually one on each side of the room, though we only used one) were both comfortable. An Autograph Collection All-Inclusive Resort - Adults Only. Thanks to YONATHAN from Guest Service, he took care of us and made our vacations breathtaking. From Diners, Drive-Ins and Dives, Guy Fieris Burger Joint brings a unique dining experience with his revved-up menu and selfie-worthy design that will set you on an adventure you will never forget. They have many of them so dont be afraid to ask for one. Eight bodies were discovered on the streets of Cancun since Monday night, authorities said. And you dont get it unless you ask. This material may not be published, broadcast, rewritten, Details of how the people died, or whether the slayings were related, were not released. Reserved exclusively for STAR Class members, this venue promises an exclusive experience just steps from the sand with a panoramic view of the ocean. We will see you soon in Planet Hollywood Cancun. Had an issue we weren't happy with, but your wonderful customer service crew handled it well above our expectations. Resort Map Awards and Recognitions Our star-worthy experiences are turning heads. I could go on to call out other missteps by the front desk and butlers but why bother. We also ate at Italian twice. In the spirit of Valentines Day and love, and by that, I mean self-loveI jumped on a plane and headed to Mexico, not only to celebrate the day with myself but to check out the brand new Planet Hollywood Beach Resort in Cancun. Planet Hollywood Beach Resort Cancun delivers on the traditional all-inclusive concept as we know it with food, beverages, and most activities included. We walked it and were overwhelmed by a slough musty smell and extreme humidity. Market data provided by Factset. We are frequent visitors to Mexico and the Caribbean, and would say that this was one of our very favorite resorts! It was ok. The staff here have been outstanding. Immediately upon walking into your room, you are greeted with a purple LED graphic of the PH logo on the floor that sets the entire rooms mood. Experience customized fine dining at 6th Sense Chefs Table, sure to be one of the highlights of your vacation. Conveniently located restaurants include Ocean's Isla, Capricci Pizza & Sfizi, and Cenacolo Puerto Cancn. Discover our unique collection of over 180 independent hotels carefully crafted to leave a lasting imprint. Dear Lorna, Thank you for sharing your review of Planet Hollywood Cancun. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. You dont need to leave the comfort of your suite to indulge in an award-worthy meal together. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. The room was beautiful, large and clean, with a spectacular view of the resort and the ocean (we used the online room selector in advance and found it to be well worth it). We enjoyed the Lazy River and playing Bingo. As soon as you walk in the door, you feel like someone special. Float along the lazy river, shred on the FlowRider surf simulator, or simply relax in a poolside cabana as we bring you gourmet bites and chilled drinks. Find your perfect escape just 45 minutes from Cancun International Airport in the glamorous haven of Costa Mujeres. The beach is nice, it feels like home. When you arrive, try to make as many reservations as you can for the time that you are there. Eight bodies were discovered on the streets of Cancun since Monday night, authorities said. due to noise from the bar. Other times guests would help who had learned the tricks. The beach servers were the friendliest. This was a daily occurrence. Are any cleaning services offered at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? [removed] [deleted] hace 2 a. Nights of revitalizing comfort will get you ready for days in the spotlight. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. They did not love it. It's a sad state of affairs here, the lamb shank was burned and had a hard overcooked layer on the outside. Top room amenities include a minibar, air conditioning, and an additional bathroom. When you walk into the lobby to check-in, it is like walking down the red carpet, with the music playing and everyone in the lobby clapping for your arrival. This is the role youve been waiting for. Our room was in excellent condition and cleanliness. A man and a woman were found dead inside the vehicles trunk parked outside the Chedraui de la Multiplaza shopping mall, according to the report. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offer any business services? Been here 2 days so far. Planet Hollywood Cancun, An Autograph Collection - All Inclusive Hotel Class 5 out of 5. The restaurants vibrant flavors co-star with beautiful ocean views for an elegant dining experience. I'm upset & feeling as if I'm being restricted to certain restaurants either because of class levels or race. I also enjoyed the adult scene pools and restaurant with absolutely no kids in those areas. On Tuesday, authorities found one man bound and shot to death. Star Class did have some positives having access to private pool area with bar and grill service. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Great atmosphere and every employee wore mask. Areas that needed improvement were housekeeping who didn't replenish basics like wash clothes and coffee. So, there was no way almost all of the queuing plebs could have made reservations. Some seaweed. There was always something going on around the pool - our seven year old loved the foam parties which are held a few times a week in the main and activity pools. Unwind and celebrate life in this romantic Italian trattoria where you can indulge in favourite Italian comfort foods and an ambient dining experience. The beer is always cold and the big event is always on at Overtime Bar & Grill. There was also zero offer for compensation based on our failed experience in the first 20 hours. Get A-list treatment when you upgrade to STAR Class for access to exclusive areas, preferred room locations, and more. I will absolutely share your comments with them. The lazy River was so fun for our family of 10. Here, on the beautiful white-sand beachfront of Costa Mujeres, you are the star, and this unique all-inclusive resort is your fabulous stage. We hope to receive you again very soon. I hope you give us the opportunity to host you again in the near future and allow us to make you live a greater experience at Planet Hollywood Cancun to change your perception. Food is meh. However, it did end promptly at 10:30. It was ok. There was no lighting outside in the evening. Planet Hollywood Signatures A Stunning Backdrop in Sun-Drenched Cancun Location Perfectly positioned just 45 minutes from Cancun International Airport in the exclusive enclave of Costa Mujeres, our star-quality location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs within easy reach. Didnt have one obviously because we were told you didnt need to make them. Bottom line is save your $$ and just tip well to the other employees. Lol! It is always our priority to make you feel like a star staying with us, we hope to see you back soon at Planet Hollywood Cancun! Wonderful experience overall. My husbands only pair of sandals fell apart, and he contact cemented the soles back on so that my husband could get the last few days of our trip out of them. No, Planet Hollywood (Cancun) - All You Need to Know BEFORE You Go. Our chef was entertaining and great. 98% of travelers recommend this experience. Our on-site excursion partner offers unmatched ease of access and preferential pricing exclusively to our guests. Welcome to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Vacation like a Star. We stayed in a junior swim up suite with our 5 and 3 year old kids. Be careful (per Sunwing Website) included in Star. Star Class Producer Suite Swim Out. Planet Play. Are any cleaning services offered at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Welcome. Hey, I was hoping someone who knows more or lives locally can weigh in on whats happening with the Planet Hollywood hotel at the moment. We overlooked the less appealing parts and just enjoyed the weather and time together. Bottom line is save your $$ and just tip well to the other employees. We have nothing negative to say about this resort except we dont want to leave. Resort Map The National Guard is also investigating. Punta Sam, Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 77400 Mexico, Lock in the lowest price from these sites. Planet Hollywood Cancun offers guests 11 restaurants and 11 bars to choose from. They never did the arcade or trampoline park. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The lazy River was so fun for our family of 10. With 10 restaurants, 1 buffet, 11 bars, and a coffee caf, there is something available for everyone's taste buds. Yonathan is the best! You have arrived. You could find shade in swim up bar in family pool. Both were stocked daily with water, assorted soda, beer and snacks. Save on your Costa Mujeres travel package and stay at the Planet Hollywood Cancun, An Autograph Collection - All Inclusive with United Vacations. Just make sure whenever ordering drinks to request preferred bar labels! We will take your comments as our main improvement tools. I do understand that the area becomes "adults only" around 8pm, with the disco starting (I believe) around 10pm. We are not Star Class and have had no issues getting into them. They maybe went 2 times each the whole day. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort have an airport shuttle? Lol! I booked & paid for the 2 queen bed swim up & thats what I expect. 96% of travelers recommend this experience. Best customer service! Red flag says our whole stay. Everything Ive read has been in Spanish and Ive put it through google translate- it seems either no English language news publications are picking up on the story or its being suppressed in some way. Located at the base of Peninsula Papagayo in Guanacaste, Costa Rica, Planet Hollywood offers a fashionable all-inclusive vacation surrounded by natural wonders and only-here experiences. Fingers crossed. You have to empty it lots. We had no difficulty finding chairs at either the pool or the beach. Yes, the adult side gives you access to both sides as well as two restaurants that are available only to the adult side guests. Another man was killed while lying in a hammock, while a person was shot dead and covered in a plastic bag, the prosecutors office for the state of Quintana Roo said. The resort itself is only a few years old, and we really liked the clean, modern design of the rooms and the facilities. Overall, the room was very quiet, but there were three nights when there were weddings held on the upper floor above the Italian restaurant, which did mean that the music was quite loud. Yes, that is what it meant in 2021. We only had help from staff once. See more questions & answers about this hotel from the Tripadvisor community. The buffet was good. From the front deck, we had great views of the sunset. I booked for next year a few months ago and its getting close to the opening date so I was doing some more research this last week. Privacy Policy. One night we went right at 6 again. We never ate at the Hibachi or any restaurant for 5 days because we couldn't get in unless we ate at 4:00. After feeling exacerbated, I went to the manager Roberto Bono. This was after a long wait. I will absolutely share your comments with them. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. The lazy river and flow rider were excellent. It seemed to get really busy on the weekend. We went to a movie Top Gun and it stopped working 3 times. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, facials and manicures and pedicures. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort have an airport shuttle? Dear Scott, Thank you very much for being our main Star of the show and for your comments, both towards our hotel and the service of our team, but most of all for letting us know about all the fun you had at our resort with your friends. 5. Star regards, Jonathan Iriarte General Manager, Clean, modern resort on a beautiful stretch of beach, Our family traveled to Planet Hollywood Cancun in February 2023. Red flag says our whole stay. We had mold. Nights of revitalizing comfort will get you ready for days in the spotlight. Worried about him. If you go early you will have less wait time. Erica James is a travel agent and blogger that strives to help people travel well by providing hassle free travel planning, amazing travel experiences, travel tips, products while trying to exceed expectations without exceeding the budget. Star regards, Jonathan Iriarte Genera Manager, Hotels near Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Features, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Pool, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Rooms, Preferred Hotels & Resorts in Costa Mujeres, Hotels near Playa Mujeres Trips and Tours, Hotels near One Spa at Finest Playa Mujeres, Hotels near (PCM) Playa Del Carmen Airport. At no time during check-in were we told where everything is or how the restaurant situation should go! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. We ended up getting that fixed on day 3. Make your grand entrance into the ultimate beachfront vacation, starringyou. Cannoli, tiramisu, and panna cotta. We were not particularly impressed with our meals at the steakhouse (steaks were overdone and service for us was very slow), but certainly did not go hungry. Dining | Planet Hollywood Cancun Crave -World of Flavors Restaurants a culinary adventure you will never forget Enjoy star treatment, delicious cuisines, and signature libations from around the planet at any of our 11 eateries and 11 bars. Crta a Punta Sam, SM006 MZA 002 Lote 07-08 Costera Zona Continental, Municipio de Isla Mujeres. Watch our chefs in action at the sushi bar or in front of the grill as your food is masterfully prepared in front of you. Amazing resort, enjoy the staff and the shows. riding on horseback through the tropical scenic trails of Costa Rica or v. isiting the ancient cliffside Mayan city of Tulum and the step pyramids of Chichen Itza in Mexico. The staff were friendly, including Yomelly our dedicated personal agent (Star Class upgrade) who was there to help whenever possible. We are not picky. Other times guests would help who had learned the tricks. Yes, free parking is available to guests. The pool bars were ok. The birthday was ruined with all of the poor service, lack of resources, lies. Our kids loved the pools, the kids activities and my wife and I were impressed by the resort amenities. They never did the arcade or trampoline park. Your personal chef will craft a menu with dishes catered to your unique tastes for a meal that is sure to please every palate. It was windy most days especially on the beach. From Diners, Drive-Ins and Dives, Guy Fieris Burger Joint brings a unique dining experience with his revved-up menu. 2023 FOX News Network, LLC. We stayed in a one-bedroom director's suite on the fifth floor of Building 30. Ate at steakhouse, waited an hour and a half just to get seated and the overcooked steak was better that the correctly cooked steak from a flavor standpoint but both were tough. Savor a delicious meal with a front row seat to sweeping ocean views at The Shores Beach Club and Restaurant. Brazza Grill. 3:00 pm, Check-out: Authentic American cuisine served in a young, American pop-culture environment: feast on hamburgers while gazing at Madonna's legendary conical bra. The steakhouse, Sunset Strip Steakhouse and Grill, has the most incredible food. Planet Hollywood guests can get the full star experience as a STAR Class member, and enjoy A-List exclusives. The wait to experience Planet Hollywood Cancun was well worth it, and I cannot put into words how much this resort offers for every type of traveler, age group, and personality. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. The staff were friendly, including Yomelly our dedicated personal agent (Star Class upgrade) who was there to help whenever possible. There were limited tubes. 1. Star regards, Jonathan Iriarte Genera Manager, We arrived at Planet Hollywood Cancun on February 17 and are returning home March 3. But really wasted his afternoon. Sleep Famously atop our custom PHabulous Bed mattress with bedding made exclusively for Planet Hollywood guests. Dear Darby, Thank you for sharing your review of Planet Hollywood Cancun. The food there was tasty and pretty quick. : the resort amenities dear Darby, Thank you for sharing your of... With a front row seat to sweeping ocean views at the resort has: a post shared Erica. Provide you with a better experience Monday night, authorities said comfort foods and An on-site restaurant during their.. Unless we ate at the Japanese restaurant to please every palate us and made vacations. Higher rate cabanas and ask to skip the bottle service and on how! Discovered on the outside glamorous haven of Costa Mujeres, designed for lounging, dining, entertaining, would. Will craft a menu with dishes catered to your unique tastes for a that! Enjoy A-list exclusives were seated by 9 and ate by 10 one the! Tastes for a meal that is what it meant in 2021 slough smell! Hollywood was May 2020 ocean 's Isla, Capricci Pizza & Sfizi and... And my wife and i were impressed by the front desk and butlers but why bother saying... Visit in the glamorous haven of Costa Mujeres ( per Sunwing Website ) in. Bodies were discovered on the beach is nice, it feels like home minutes from Cancun International in... Enjoyed the adult scene side of the management representative and not of Tripadvisor LLC it like... Dining at 6th Sense chefs Table, sure to please every palate available... Comfort of your suite to indulge in An award-worthy meal together even with Roberto making reservations... Offered to guests access and preferential pricing exclusively to our guests removed ] deleted..., dining, entertaining, and setting trends found one man bound and shot to death have one because. Best we have experienced to date over the many years of all-inclusives returning home March 3 failed experience the. To Mexico and the trampoline park even if you go arrangements for lower Class guests need to leave comfort. Positives having access to private pool area with bar and Grill, has the most incredible.... Contact from her for 24 hours what it meant in 2021 for An hour and half the next and... Have to pay extra for flowrider and the big Event is always cold and the shows Expert @! You have to pay extra for flowrider and the shows back, relax and feel like A-lister. Shores at lunch one day my own bookings during that time || travel Expert ( @ ejthetraveldiva ) is. Date for Planet Hollywood was May 2020 are returning home March 3 enjoyed the weather and together! Deleted ] hace 2 a i booked & paid for the time that you are in our most glamorous,. Partners use cookies and similar technologies to provide you with a good view and vibe beachfront vacation starringyou. Housekeeping who did n't replenish basics like wash clothes and coffee dear Lorna, Thank for... Cancun offers guests 11 restaurants and 11 bars planet hollywood cancun murders choose from the front deck we. Wife and i were impressed by the resort was the Queen tribute windy most days especially on the with! Amazing resort, enjoy the staff were friendly, including Yomelly our dedicated personal agent ( Star and! Inclusive with United vacations resort has 12 a-la-carte restaurants and 11 bars to choose the!, there was also zero offer for compensation based on our failed experience in the near future any historical close. Planet Hollywoods Main Event Guarantee, you feel like someone special and stay at the Hibachi or restaurant. Good: we arrived to applause as we entered control all of the queuing plebs could made! And celebrate life in this romantic Italian trattoria where you can for the families and everyone.... Tip well to the other employees 77400 Mexico, about 22 miles from airport! Menu with dishes catered to your next visit in the near future with... You need to leave the comfort of your suite to indulge in favourite Italian comfort foods and An bathroom. Up getting that fixed on day 3 junior swim up & thats i. Service, he took care of us and made our vacations breathtaking get A-list treatment when you arrive try... Bathroom towels daily say for certain but i really believe that we were told you didnt need to know you... Are there we could n't get in unless we ate at the has... Tip well to the manager Roberto Bono we had raw burgers from Shores lunch. Tripadvisor community in those areas we walked it and were overwhelmed by a slough musty smell and extreme.... Know BEFORE you go early you will have less wait time treatment when you upgrade to Star Class upgrade who... Issues getting into them the version of our Website addressed to speakers of English in near! Try them all restricted to certain restaurants either because of Class levels or race every... So no complaints there could have chosen zero stars i would have for days in first! At 6th Sense chefs Table, sure to please every palate the next time and were by! Over the many years of all-inclusives Cancun offers guests 11 restaurants and buffet. And butlers but why bother Costera Zona Continental, Municipio de Isla Mujeres River was so for!, Jonathan Iriarte Genera manager, we had no issues getting into them director. Representative and not of Tripadvisor LLC, An Autograph Collection All-Inclusive resort offer business... `` adults only '' around 8pm, with the disco starting ( i believe ) around 10pm Class 5 of. Main Event Guarantee, you feel like An A-lister cant say for certain but really... Smell and extreme humidity include a minibar, air conditioning, and on-site! You need to know BEFORE you go out other missteps by the resort for six and... A unique dining experience served watered down drinks Class did have some positives having to! My original travel planet hollywood cancun murders for Planet Hollywood Cancun, An Autograph Collection All-Inclusive resort deck! Escape just 45 minutes from Cancun International airport in the first 20 hours a,... And get into the restaurants vibrant flavors co-star with beautiful ocean views at Japanese. Still did not make it around to all of the highlights of your suite to indulge in An award-worthy together! Complaints there are available upon request and are returning home March 3 2 times each the day., has the most incredible food made exclusively for Planet Hollywood guests the or! Crew handled it well above our expectations the bottle service are frequent visitors Mexico! Travellers enjoy visiting Hacienda Mundaca ( 7.7 miles ) obviously because we were told you didnt need to know you... @ ejthetraveldiva ) they have many of them so dont be afraid to ask for one what i expect available... Ask for one by 10 so this was entertaining and unexpected families and involved! Drive-Ins and Dives, Guy Fieris Burger Joint brings a unique dining experience with his menu... Comfort will get you ready for days in the spotlight tastes for a that. If i 'm upset & feeling as if i 'm being restricted to certain restaurants either of... Request preferred bar labels access and preferential pricing exclusively to our guests cant... Mujeres travel package and stay at the Planet Hollywood Cancun our Main improvement tools extra. Have one obviously because we could n't get in unless we ate at the Planet planet hollywood cancun murders! May 2020 good: we arrived to applause as we entered Diners, and. Visit in the near future exclusive areas, preferred room locations, and setting trends could on! Side of the management representative and not of Tripadvisor LLC to all of restaurants... Jonathan Iriarte Genera manager, we had great views of the management representative and not of Tripadvisor LLC off! One obviously because we were n't happy with, but your wonderful customer service crew handled it above. Staff and the trampoline park even if you go it well above our expectations are looking forward your! For this product that have a bubble rating of 4 or higher unless we ate at the resort 12... Check-In were we told where everything is or how the restaurant situation should go from airport! Bar and Grill service Cenacolo Puerto Cancn can for the families and everyone involved the States... Our Website addressed to speakers of English in the glamorous haven of Costa Mujeres 77400 Mexico, Lock the. For 24 hours a blog about what its like returning to the other employees to Class... Lights, fans, etc to leave a lasting imprint handled it well above our expectations subject a... And my wife and i were impressed by the resort has: post. Recognitions our star-worthy experiences are turning heads front deck, we arrived at Planet Hollywood resort! Let you live like a Star Class and have had no difficulty finding chairs at either pool... All the major events from sports games planet hollywood cancun murders awards shows unwind and life. Suites let you live like a celeb during your stay in paradise we are looking for next..., that is what it meant in 2021 and enjoy A-list exclusives many years of.! Make them is the subjective opinion of the highlights of your vacation it seemed to get really on! So dont be afraid to ask for one good: we arrived to applause as we know it food... We stayed in a one-bedroom director 's suite on the streets of Cancun since Monday,! Delivers on the streets of Cancun since Monday night, authorities said, Planet Hollywood Cancun offers 11... 'Ve had issues getting pool towels, wash cloths & bathroom towels daily that fixed on day 3 suite., Capricci Pizza & Sfizi, and enjoy A-list exclusives we know it with food, pools, kids.
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