Check-in time begins at 4:00 pm. Food: Resort food is meh and very expensive. Just bakery and tacos at the Starbucks- uh what?!? Food had zero flavor. Additional airplane searches were conducted by Joshua Haldeman, grandfather of Elon Musk. The quality of prizes is elevated!!! A sit down breakfast is only served in one place and lunch has mini.al offerings.Spa: My wife and I both had massages at the spa and they were horrible. 2. We can't thank Xian and the staff enough. Activities: Waterpark is the only feature that comes with your stay. Henderson, Nevada 1 Lost and Found Review of Kalahari Resorts & Conventions - Round Rock Reviewed December 21, 2020 Upon their arrival home, my son realized he lost/left his beloved bear at the resort. Over and over this was witnessed. Ran out of toilet paper and soap over and over- both large restrooms and individual family ones as well. Yeah no. Our room was spacious and clean and I appreciate that the sink is separated from the shower/WC..having to share the room with my wife and daughters. We began relaxing in the lazy river and after making 1 circle we were told we had to get out because apparently someone had pooped in the water!! I also had to find a manager to tell her that children were throwing basketballs from the top of the escalators into the machine trying to make trick shots. This as a first impression with no formal greeting was very off putting. First issue, the line to check in was INSANE. Outdoor pools should be heated and open. (Open until 11pm.) If everyone needs to be in a raft on the lazy river, have it stated as well. In 1885, the Canadian Guillermo Farini (pseudonym of William Leonard Hunt) was one of the first westerners to cross the unexplored portion of the Kalahari. Food had zero flavor. My only beef is the the staff at the Waterpark would tell us different things everyday: can't do this today, needs to be this today etc. But all other restaurants didn't open till 11pm. We closed at 10. Upon their arrival home, my son realized he lost/left his beloved bear at the resort. I had purchased a blue band bracelet to allow me to make purchases and placed it on a separate card. Overall: Lots to do as a family! When one thinks of themed family friendly resorts what comes to mind? If you have them at home, bring them. 5. The fire was burning at 3939 E. Palm Valley Blvd., near Kalahari Resort, Dell Diamond and the Brushy Creek water treatment plant. Regular check in is 4pm. The property is beautiful, modern, and decked with gorgeous art and textiles. It's worth it.but will be taking out a second mortgage for the next round! The staff was not very friendly at all it was like they did not care about customer service at all. The property is beautiful, modern, and decked with gorgeous art and textiles. The room has no drying rack, no clothesline in the shower area, nowhere to place wet clothes. The waterpark is big. If there is not going to be any valet service, then there should be no need for employees running off guest/ traffic through there. So we decided to sit outside and enjoy the gas fire and stay warm only to discover the bonfires also had stopped working a week after they opened and were never repaired. No one knew. A temple - or a tomb for human bones Rooms: Bare minimum- no extras (not sure if it's due to COVID or not). Beautiful treatment rooms, talented, expert aestheticians and gracious service. If everyone needs to be in a raft on the lazy river, have it stated as well. I would not pay for this again. A. J. Clement researched the story in 1964 and advanced a new theory. This as a first impression with no formal greeting was very off putting. Their ropes course is even bigger. They have the bare minimum if that of handicap parking places. le-de-France had a fourfold growth in population between 1850 and 1968. The initial start to our getaway started with a 40minute check in, not counting the additional time we waited just to talk to the front desk clerk. Nope. This is the version of our website addressed to speakers of English in the United States. Day #2 started with a fire alarm at 7:30AM Saying to head down and not to use the elevator remember we were on the 7th and 9th floor. Kalahari Resorts & Conventions: Lost and Found - See 160 traveller reviews, 247 candid photos, and great deals for Kalahari Resorts & Conventions at Tripadvisor. We moved on to Tomfoolery which was ok I guess if a large percentage of the games being out of order isnt an issue. Xian, went above and beyond to help locate it and return it to my son. I then went up to our room. So we decided to sit outside and enjoy the gas fire and stay warm only to discover the bonfires also had stopped working a week after they opened and were never repaired. The massive resort and convention center boasts 1.5 million square feet and is the ultimate destination for a family vacation, corporate meeting, or special event! Our masseuses lacked skill to know what she was doing and strength in her hands to get to the muscle. Never saw anyone sanitizing these. A relic, may be, of a glorious past, It's inclusive and that's nice- which we saw many seniors and handicap children. She never did anything that would need a pass. 3. Needless to say, we WILL NOT be returning to this resort. Just keep luggage in car and save the $250! After the day we went back to our rooms to relax and enjoy our tub with water jets only the tub didn't actually work the knob to control the jets wasn't even functional. Never saw anyone sanitizing these. 60 tickets to do the big zip line. I would not pay for this again. Keep in mind I booked online weeks in advance. The manager Kevin came to help her many times and never once acknowledged or greeted me. My only beef is the the staff at the Waterpark would tell us different things everyday: can't do this today, needs to be this today etc. But we expected the service that goes with it. Next time I am going to look into renting a cabana. Blackout curtains work well- which is important to me! We are so grateful they took the extra time to look for the bear. They open at different times. What are we to do for breakfast??? Last minute changes I guess. more. Like a cruise, if you invest into the Kalahari beverage containers (elephants for kids, daquiri glasses for the adults) refills are $2.50 for kids and $8- $12 for daiquiris. Absolutely disgusting! Absolutely disgusting! Not many actual games. I kept it together until after the fireworks show. No one told us what had happened but finally another guest told us it was a false alarm from a sensitive fire alarm and we could head back to our rooms. We couldve just said nothing at breakfast and walked out after eating. They will belittle you for it we were just discussing your text if you had waited we would get around to replying Then have them tell you to use a coin to open the door. Lots of games, lots of rides, lots to do. The staff was friendly and courteous everywhere we went at both places.WARNING:Restaurants: At every restaurant we went to (5 in total, including the pool rest. Checkout is automatic, but can enjoy all activities till 3pm. The bathrooms were also very gross by the end of the day as well. This is a family resort, and its a smart move that there is not too much in there that will get damaged as things do when kids are a majority of the guest roster. Some great man's ashes designed to protect, We went down to the lobby and one of our guests was in a wheel chair and was left in paid from the ordeal having to walk down gingerly. The shampoo, body wash and conditioner in bathroom were completely empty, There is black mold? This information will be used for that purpose. The fourth restaurant, B Lux Grill & Bar, is a burger bar found on the bottom floor of the adventure park, known far and wide for its shakes. My first impression of arriving in the lobby was that I wanted to look at everything. What are we to do for breakfast??? They just wouldnt have understood. We are so grateful they took the extra time to look for the bear. Origin of the mystery[edit] In 1885, the Canadian Guillermo Farini (pseudonym of William Leonard Hunt) was one of the first westerners to cross the unexplored portion of the Kalahari. Staff didnt feel it important to post this anywhere. But there is tons to do where you never have to leave if you don't want to. I was able to connect with our Round Rock Management team and provided your feedback regarding your interaction with our associates. The refrigerator is not adjustable and gets to a possible temp of maybe 50. WARNINH: The hotel room doors close very hard and can hurt little fingers. First issue, the line to check in was INSANE. After realizing that, I decided to try to just wash our wet clothing so that they wouldnt just be laying around molding for the duration My family and I are currently staying at this location. At the start of the 20th century, Farini's observation gave birth to a legend throughout South Africa. The pool is huge! Anywhere but Kalahari. If you want some sort of paper trail or invoice, you must ask for it. No one seems to know what they are doing! But there is tons to do where you never have to leave if you don't want to. Cool Ill stand in the heat for an hour. Rules are rules. We finally got into our room and headed to the water park after a quick change. No outside food allowed. Overall: Lots to do as a family! ), the time from when we ordered until we recieved our food was 15 to 30 minutes. That store is way better than any Chuck-E-Cheese or D&B! We can't thank Xian and the staff enough. And shapeless uncouth stones appear, We were able to do everything and everyone had a blast. But you don't actually need any sort of pass to enjoy Tom Foolery. Same with checkout. We couldve just said nothing at breakfast and walked out after eating. Read the long version for specifics on guidance on how to stay from a hospitality perspective. As a grandparent and a woman who loves modern design, I appreciate this is a place I would actually want to spend some time. Our Kids Love Kalahari Round Rock. Georgetown and Round Rock have great local options. At all. Please include your reservation #, email address, & phone # as well as mention your Trip Advisor review, so that we may connect further regarding your unsatisfactory experience. more. After realizing that, I decided to try to just wash our wet clothing so that they wouldnt just be laying around molding for the duration of our trip. Rooms: Bare minimum- no extras (not sure if it's due to COVID or not). We celebrated my sons 9th birthday here and rented the 3 room presidential suite and a king bed/bunk suite. We discovered I also plugged my phone into a non functional outlet which left my battery dead the next day when I woke up. This is a family resort, and its a smart move that there is not too much in there that will get damaged as things do when kids are a majority of the guest roster. In all of the hotels that Ive stayed in, especially ones where weve spent the type of money we paid for this room, I have never heard of rooms not being tended to daily. Nope cant order because no one answers phone. Places are grossly overpriced. Then show is over go in and all restaurants are now closed. Rude sculptured blocks from the red sand project, They have considered all things from babies to teenagers. Our room was spacious and clean and I appreciate that the sink is separated from the shower/WC..having to share the room with my wife and daughters. No outside food allowed. Clement claimed his study of Farini's description of his route highlighted inconsistencies in Farini's story. The towels provided at outdoor pool are full-size & soft however they dont allow guests to take to them to water park. Lost and Found: Kalahari Resorts & Conventions - See 135 traveller reviews, 222 photos, and cheap deals for Kalahari Resorts & Conventions at Tripadvisor. I understand it's time consuming placing the harness on everyone, but there should have been more hands on deck during peak times. I decided to take my family on a long weekend get away and thought this place would be perfect. Larger mini fridge and microwave available. The spa is 4-star worthy. When one thinks of themed family friendly resorts what comes to mind? Third issue, when we arrived to our room we found hair everywhere in the bathroom. Food had zero flavor. We discovered I also plugged my phone into a non functional outlet which left my battery dead the next day when I woke up. One of the coloda beverages is $35. Italian restaurant was the best food on property, but dinner for 3 adults with 1 appetizer was $130. It's like a Vegas for kids. But we expected the service that goes with it. We are so grateful they took the extra time to look for the bear. Hotel is clean, rooms are clean. We were told our rooms would be close and on the third floor. Seriously? Their ropes course is even bigger. Definitely a place to be. Paris. We were able to do everything and everyone had a blast. Its also blissfully quiet on our floor. Spring 2023 Round Rock Pop Up Art Show Dates Announced; Ice cream parlor and candy shop- $7 for 1/4lb of candy. I want readers to understand this is a gorgeous place with gorgeous amenities and to give it a chance. Some people claimed to have seen an abandoned boat or even a stone quarry in empty desert. Or, if you've visited Kalahari Round Rock yourself, put your tips in the comments. Kalahari Resorts & Conventions - Round Rock: Wonderful hotel but MAJOR COVID issues - See 182 traveler reviews, 268 candid photos, and great deals for Kalahari Resorts & Conventions - Round Rock at Tripadvisor. If there is not going to be any valet service, then there should be no need for employees running off guest/ traffic through there. Check in can be long too depending on time of day you arrive. Second issue, when checking in we were informed that our rooms would not be cleaned daily, that housekeeping might make beds and change out towels if we texted a number. No blankets or towels available to sit on. For a brand new facility I would have expected more maintenance/housekeeping employees monitoring the waterpark. Upon leaving the hotel is when I discovered my account had gone negative due to the extra $300 charge, I called to confirm what happened a very helpful director of guest services Ruben Wong finally heard my complaints and offered an upgrade to a large room if I chose to return again and removed an extra fee we had to offset my overdraft charges. Destroyed by earthquake, defaced by the blast, Their room rates have increased exponentially since opening last fall. The attraction was closed for 2-3 hours to sanitize it. If your child is tall like mine, age is irrelevant. Outside the Rock: Lost 80s Live Tour at Haute Spot. 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