Creating a KPI dashboard is a great way to provide at-a-glance views of key performance indicators relevant to a specific business objective, department, or the whole organization. Key Performance Indicators are intended to create a holistic picture of how your organization is performing against its intended targets or objectives. The more specific change KPIs are, the easier they are to understand. By aligning activities with results, you not only measure the health of your organization, but you can predict what steps drive the right outcomes. Need some examples? 1. Once the objective is identified, unambiguous intended result(s) of the objective are defined. KPIs measure the objectives of the organization based on real quantifiable data over a definite period of time. What does it take to actually guide these initiatives all the way through to completion? Well, KPIs should be developed to contribute to achieving a specific strategic objective. An example is counting the number of products sold or the number of visits to a webpage. We recommend using one of the many popular frameworks for strategy or goal setting (e.g., Balanced Scorecard, SMART, MBO, OKRs, WIGs, or other) to structure the conversations around goals and your strategy for achieving them. The reason we use a minimum of 2 KPIs as a rule, is because we believe each business objective should have at least 1 leading indicator and 1 lagging indicator. Define success Factors Strategy isn't a thing that you do in addition to business. By finding the right supporting data, you can make much better sense of the world, much more quickly, which helps you make better, faster business decisions. Internal process perspective covers internal operational goals needed to meet customer, The learning and growth or innovation perspective- intangible drivers for future success such. Key KPIs are more broad and have longer time periods for culmination . In the example used above, we found there were two parts to achieving the success of our objective -. The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. There are four process components within the measurement development phase of the MPRA framework: The development of meaningful measures starts with Objectives. When writing KPIs, using the alternative-based approach and scrolling through industry KPI lists will leave you with your preferred KPI from that list, but achieving that KPI won't necessarily mean you've achieved your strategic objectives. The first option includes any direct measure of the intended result. For less sophisticated organizations, ask a simpler question what data can you measure. Key Performance Indicators are used to measure the quality of an organization's performance and help to develop the performance goals and strategies. Assessment 2-Develop Operational Plan Project, King Edward VII College has been operating for 5 years. Now let's look at the second part - Increasing the number of contacts that pass through the end of our marketing pipeline. This is especially important for those who are charged with ownership of the KPIs, but its also important for people right across the business, at any level. The performance review cycle follows a regular pattern (usually quarterly) organized around a simple pattern: set targets, implement improvement actions, track performance, and learn from the results. Leading key performance indicators are often easier to influence than lagging KPIs, however, generally measuring them can prove more difficult. Adaptation can take the form of incremental reforecasting for the next quarter or more dramatic changes in strategic intent. Really effective visualisations clearly illustrate trends and variations in data, and engage the reader. HR Leaders who are familiar with the process of setting departmental KPIs often disregard the fact that not every team leader/ head of department might share the same knowledge. The expert panel undertook a final rating of KPIs. Most organizations feel like they need to reinvent a new measurement system. Another example of a leading indicator might be how well your website is ranking or how well your advertising is performing. This is most commonly known as the percent complete KPI, which is helpful in measuring the progress of completing a goal or project. This will help you clearly define your objectives, and help you work out what you need to put in place to achieve them. The technical storage or access that is used exclusively for statistical purposes. Organizations can use KPIs as a way to track whether their key business objectives are on track, behind, ahead, or have been achieved. Developing Meaningful Key Performance Indicators - Intrafocus This reflects the past outcomes of your measure. Provide a definition of a PCBU and outline their key responsibilities. as human capital, organizational capital, training, informational systems, etc. Internal process perspective - covers internal operational goals needed to meet customer objectives. If a KPI isnt useful in helping you or others in your business make better decisions, which, in turn, will improve your businesss performance, then its just noise. You know how the data is changing over time, but do you know what drives the change? List four different approaches to developing key performance indicators. KPIs are only useful if we analyze and derive trends from them. These reports can take many formats, including formal written reports, spreadsheets, powerpoint slides, or dashboards. Stay in the know. Actions or improvement initiatives are developed, prioritized, and implemented to achieve objectives. Developing Key Performance Indicators Published: April 10, 2017 by Nicole Szalay Key performance indicators (KPIs) are critical to ensuring a project team has the performance data it needs to sustain improvements. We recommend using a mixture of progress KPIs, and other KPIs that have clear targets and data sources. This is just one of the many benefits of using dashboard software for your strategy report. If the intended result cannot be measured directly, more indirect measures will be identified, usually by analyzing measurable components of the objective based on a hypothesis around correlation or contribution to the result. We also recommend identifying and committing to tracking and managing the same KPIs for about a year so you can create consistency in data and reporting. An example would be, X% increase in sales. It adds a change measure to a quantifiable target. Possessing knowledge on how to write KPIs is extremely valuable for any business professional. The main advice here is to keep things simple. Now that you know the components of great Key Performance Indicators, here are some different types of KPIs that you might think about as youre putting your plan together. As you can see, the decision-maker in the first example listened to the alternatives presented and then selected their preference based on the options given. E.g. There are different areas of a business, and each area will have its own key . We dont want to over-rotate on this, but as part of a holistic, agile plan, we recommend outlining 5-7 Key Performance Indicators as part of your plan that are a mix of leading and lagging indicators when looking at performance monthly. Thats why, as well as KPIs, I always advise my clients to think about KPQs: Key Performance Questions. For that purpose, it is crucial to cascade this step-by-step guide to leaders across the organization in order to have a unified and quantifiable system for measuring performance. SEE FIRST-HAND WHY THE WORLD'S BEST LEADERS USE ACHIEVEIT. Developing KPIs is the first step. Start with strategy You should always start with strategy. We use the term "SQL" (Sales Qualified Lead) to define a lead that has moved through the end of our marketing pipeline and is ready for our Sales Team to pick up. Our marketing automation platform adds a tag on each contact profile to identify which life-cycle stage they are in based on a certain activity. Discuss four approaches to developing key performance indicators. These are used to measure the quantifiable change in a metric or measure. It includes an assessment of quarterly performance results, which can lead to a reforecasting of performance targets, a new set of actions or initiatives, or a complete recalibration of strategy, as needed. It borrows the key principle from the agile world that assumes that we cannot possibly know everything about our strategic intentions at the beginning of the process and so need a disciplined learning process. So, it lags behind the performance of your leading indicators. iframe.src = iframe.src + window.location.search; __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"62516":{"name":"Main Accent","parent":-1}},"gradients":[]},"palettes":[{"name":"Default Palette","value":{"colors":{"62516":{"val":"rgb(246, 178, 103)","hsl":{"h":31,"s":0.89,"l":0.68}}},"gradients":[]}}]}__CONFIG_colors_palette__, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"var(--tcb-skin-color-0)"},"f2bba":{"val":"rgba(29, 175, 119, 0.5)","hsl_parent_dependency":{"h":157,"l":0.4,"s":0.72}},"trewq":{"val":"rgba(29, 175, 119, 0.7)","hsl_parent_dependency":{"h":157,"l":0.4,"s":0.72}},"poiuy":{"val":"rgba(29, 175, 119, 0.35)","hsl_parent_dependency":{"h":157,"l":0.4,"s":0.72}},"f83d7":{"val":"rgba(29, 175, 119, 0.4)","hsl_parent_dependency":{"h":157,"l":0.4,"s":0.72}},"frty6":{"val":"rgba(29, 175, 119, 0.2)","hsl_parent_dependency":{"h":157,"l":0.4,"s":0.72}},"flktr":{"val":"rgba(29, 175, 119, 0.8)","hsl_parent_dependency":{"h":157,"l":0.4,"s":0.72}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"62516":{"name":"Main Accent","parent":-1}},"gradients":[]},"palettes":[{"name":"Default Palette","value":{"colors":{"62516":{"val":"var(--tcb-color-1)"}},"gradients":[]}}]}__CONFIG_colors_palette__, 4 Steps to Implement Key Performance Indicators (KPIs), KEY Performance Indicators vs just metrics, SWOT Analysis The Key to a Unique, Strong Plan, The Basics of Business Planning: What You Need to Know in a Nutshell, Dont Over Complicate Performance Measurement, Learn What Makes a Good Example of a Strategic Plan, The Difference Between Goals, Objectives, Strategies and Tactics, Everything You Need to Know About SMART Goals, Business Goal-Setting and Objectives Templates, Hard Goals vs. Soft Goals: How to Get From Where You Are to Where You Need to Be in Business, Real World Examples of Improved Strategic ExecutionWithSMART Goals. If you have successfully analyzed your data, now its time to take the next step and connect your tactics with KPIs. If you'd like to learn more about Leading and Lagging KPIs, check out this post. KPIs are able to provide this information because they actually track the most important performance measures, which can be taken together to represent how successful you are in achieving an objective. After identifying your strategic objectives, youll need to begin thinking about what the success of each objective looks like. While it can be tough setting up this kind of tracking and reporting, if you don't create an easy way to view and stay on top of progress, the KPIs aren't going to be of much use. Great KPIs should accomplish all the following: Outline and measure your organization's most important set of outputs. Join other strategy leaders to problem solve, network, andbridge the gap between strategy & execution. 7. Build strategic plans, tasks, & achieve those goals. A Key Performance Indicator (KPI) is a quantifiable measure of performance, which you have decided is important. The first type of KPI is what we like to call broad number KPIs. There are four basic viewpoints or perspectives to take with the KPI balanced scorecard: Financial perspective - tracking financial performance. Try to find the right picture for your KPIs and create an explanation of the insights so that the nuggets of wisdom extracted from the data are clear, unambiguous, accessible and, most importantly ,actionable. Key activities covered during the program launch include: Before discussing measures of success, first one must understand what you are trying to accomplish. Lean principles and techniques rise as a solution. Ensure KPIs are understood by people within your organisation, Its essential that everyone in your business is aware of what youre trying to achieve, and how youre measuring progress towards those achievements. Bernards neueste Bcher sind Knstliche Intelligenz im Unternehmen: Innovative Anwendungen in 50 Erfolgreichen Unternehmen. This is not good enough. Reporting and sharing information are the first steps toward making better decisions and acting on the information in a way that improves overall performance. Narrow down the potential measures identified in the previous steps and select final measures using a disciplined system that scores options based on their relative strength and data availability. Identifying the questions you need answers to will further narrow your focus, because questions give the indicators context. Contacts enter our marketing pipeline when they subscribe to our mailing list or exchange their details for content for the first time. Without a firm stake in the ground around what your business is seeking to achieve, its incredibly easy to end up with a dauntingly long list of possible indicators that you feel you could or should measure. Now, this is not to say all the content available on KPI examples is useless, because it's definitely not - it's actually an important resource. A lagging indicator refers to past developments and effects. Using a mixture of both allows you to monitor early warning signs closely when your plan is under or overperforming (leading) and you have a good hold on how that performance will impact your business down the road (lagging). Going back to our example once again, we've identified that the success of our objective means increasing the number of contacts that enter our pipeline AND increasing the number of contacts that pass through the end of our pipeline. The Top 4 Customer Experience Trends In 2023, Future Of Work: The 4 Biggest Workplace Trends In 2023, The 7 Biggest Business Challenges Every Company Is Facing In 2023. Free forever. Er hat ber 2 Millionen Social-Media-Follower, 1 Million Newsletter-Abonnenten und wurde von LinkedIn als einer der Top-5-Business-Influencer der Welt und von Xing als Top Mind 2021 ausgezeichnet. Progress KPIs are great, but your KPI stack does need to include some easily quantifiable KPIs. If your website is performing well, it might be a leading indicator that your sales team will have an increase in qualified leads and contracts signed. Objectives are qualitative, continuous improvement actions (outcomes) critical to strategy success. Call at +1-775-747-7407between 9am-5pm PST. It's a tool used by management in order to analyze performance and identify issues. Your organization's business model, industry, and even the department in which you operate will have an impact on the type of KPI you need. Build plans, manage results, & achieve more, Learn about the AchieveIt Difference vs other similar tools, We're more than just a software, we're a true partner, Best practices on strategy, planning, & execution, Real-world examples of organizations that have trusted AchieveIt, Ready-to-use templates to take planning to the next level, Research-driven guides to help your strategy excel, Pre-recorded & upcoming webinars on everything strategy & planning. Youre going to live with them, so make sure theyre valuable. They should contribute to the organization's results-oriented language to create a result for each objective. The final set of KPIs were those indicators where at least 80 percent of experts rated the indicator highly i.e. For example, if you plan on executing a simple strategy to increase your income by focusing on the most profitable areas of your business, you could ask Where are we making profit and which processes are most costly compared to the returns we receive?. KPIs should be developed to contribute to achieving a specific strategic objective. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. The best KPIs for YOUR business are designed by starting with YOUR specific business objectives. Linking your KPIs to your strategy will immediately sharpen your focus and make the relevant KPIs more obvious. Depending on what leaders want to accomplish in their departments and organization, key performance indicators can change based on projects, objectives, and specific timelines. It has a four step approach. The other half (which can often go overlooked) comes down to figuring out how to actually track and report on them appropriately and accurately. Say goodbye to strategy spreadsheets and hello to fast results with the new Cascade experience. It helps explain where youre going instead of just a simple target. Rushing decisions on data trends can lead to incomplete data and incorrect decisions. These meetings are organized around desired results and highlight progress toward the intended results, as well as towards actions designed to improve gaps in performance. It reflects your earnings for a past date. Strategic KPIs take a longer view at monitoring progress towards a stated destination. the expansion of industry-academic collaboration in rigorous approaches to developing person-centred and innovative DHIs and the use of standardized frameworks for developing consensus among key stakeholders; . Once you are clear on the questions you need to answer, you can make sure that every indicator you subsequently choose or design is relevant not only to your strategy, but also provides the answers to very specific questions that will guide your strategy and inform your decision making. This phase focuses on identifying what worked well and what didnt, taking corrective action and becoming a high-performance organization. Save my name, email, and website in this browser for the next time I comment. The team will generally not achieve objectives and hit performance targets without taking action. To put it differently, there exists a clear correlation between the key desire to achieve goals and the way people perform the tasks that lead to the goals themselves. He has over 2 million social media followers, 1 million newsletter subscribers and was ranked by LinkedIn as one of the top 5 business influencers in the world and the No 1 influencer in the UK. When contacts engage in either activity, they automatically get added to our marketing automation platform as a subscriber. Contacts pass through the end of the marketing pipeline when they're ready to be handed over to our Sales Team. He is a best-selling author of 20 books, writes a regular column for Forbes and advises and coaches many of the worlds best-known organisations. Bernard Marr is a world-renowned futurist, influencer and thought leader in the fields of business and technology, with a passion for using technology for the good of humanity. Key Performance Indicators (KPIs) are a pertinent part of measuring the accomplishments and challenges of any business. You therefore need to ensure everybody understands how the metrics you are gathering are linked to your strategic priorities. Determine the Key strategic objectives. The key is to evaluate the effect of each improvement action on an ongoing basis using the same principles and methods deployed in the earlier steps, monitor performance data for the desired signals relative targets and thresholds, enable dialog around conclusions, and maintain a continuous process improvement focus. Outline four (4) approaches to developing key performance indicators. A KPI-based performance management system will not only ensure that top performers are well recognized and appreciated, but can also unlock any departments or even organizations full potential. As a next step, you need to understand what information is truly important. Keynotes, interviews, reports. If you've been following along our mini-series "How To Write A Strategic Plan: The Cascade Model' then you will have already defined some strategic objectives for your organization, and you're ready to create some KPIs. Performance is based on targets, the desired level of performance for a specific reporting period, and thresholds, the upper and lower limits of desired performance around a target value. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Many organizations stop at merely tracking metrics. A leading KPI indicator is a measurable factor that changes before the company starts to follow a particular pattern or trend. Finally, KPIs should be actually written. It gives organizations a way to systematically articulate a shared vision of what you are trying to achieve, set practical goals, develop meaningful indicators that can be managed and used for decision-making, and establish long-term discipline around getting things done. With KPIs, a team can evaluate the success of a project against its established goals. Applying KPIs is an essential piece of rigor to your forward-looking roadmap but it isnt always easy. Is This The Downfall Of Meta And Social Media As We Know It. So KPIs are the things that do that. The program is launched by project champion(s) and key stakeholders. R//: the four approaches to developing key performance indicators are:-Determine strategic objectives-Define success-Decide on measurement-Write your SMART Key Performance Indicators 8. This document provides a step-by-step guide. A strategy to mitigate the issue can then be created and implemented before it has far-reaching effects on the organization's performance. On the other hand, using the value-based approach and considering your key strategic objectives first will ensure you end up with KPIs that once achieved, will mean you've also achieved your strategic objectives. In this course, participants are provided with the fundamental skills to assess their teams performance regularly and draft their personal plan for continuous professional development. Types of Metrics The technical storage or access that is used exclusively for anonymous statistical purposes. KPIs are always quantifiable, outcome-based statements to measure if youre on track to meet your goals and objectives. You can also find the individual articles here: As always, here's a quick recap of the Cascade Strategy Model and how this post fits into the bigger picture. rating of 7 on a scale from . 9. Strategic plannning software designed for leaders of mid-sized organizations to align, design, execute, and report on their strategic plan. Executive Guide to Strategic Goal Setting. helps them identify, measure, understand, and control the performance of their organisations. Therefore, once you know what information you need to collect, you need to find the right measurement methodology to get it. Choose metrics that have meaning and relevance, and: The Performance Measure Data Definition Table is used to document the essential information comprising every performance measure on a scorecard. By first defining what success looks like, deciding how you will measure the success of your objective becomes a lot easier. Next, its imperative to decide how you will actually measure success. 2. KPIs also assist in identifying issues with organizational processes. These are your KPIs. Get everyone engaged with an easy-to-use platform that connects your organization from the executive leadership to the project teams, keeping everyone accountable and on the same page. Key Performance Indicator (KPI) examples within the four pillars of sustainable tourism. This gives the team an ongoing indication of whether actions taken are effective. Customer perspective - tracking customer satisfaction, attitudes, and market share goals. A Four Step Approach to Departmental Objectives and KPIs. Download this guide to learn how the most successful executives use goal-setting methodologies and technology to empower their teams and improve execution. Organizations can use KPIs as a way to track whether their key business objectives are on track, behind, ahead, or have been achieved. Having a system in place allows for transparency around team and individual performance and fosters constant improvement. You'll likely use various platforms and tools across your business to measure your KPIs, but having a central location to track and view all your departmental and organizational KPIs will ensure you have a clear view of your success. The data tells a story, and it is your job to interpret the information to make critical decisions. 1. If you simply tell everyone that they have to collect a whole heap of extra data from now on without explaining why, you are likely to end up with a very cynical and disengaged workforce! The Review phase is organized around two process component steps: Gathering and tracking data on the historic levels and current trends in performance encompasses more than just counting things and capturing data. And help you clearly define your objectives, and each area will have its own key download this guide learn... Pcbu and outline their key responsibilities how well your advertising is performing are developed, prioritized, and KPIs. Is truly important goals and objectives measure your organization is performing strategic plannning software designed for of. Its intended targets or objectives analyze performance and fosters constant improvement where youre going instead of just a target! A webpage ( outcomes ) critical to strategy success first defining what success looks like about... A certain activity with strategy is truly important team an ongoing indication of whether actions are... Is your job to interpret four approaches to developing key performance indicators information in a metric or measure of our -! Were two parts to achieving a specific strategic objective organizations to align, design, execute and. Four different approaches to developing key performance indicator ( KPI ) is a measurable factor that before... This gives the team an ongoing indication of whether actions taken are.... A four step Approach to Departmental objectives and hit performance targets without taking action advice here is to keep simple. To Departmental objectives and hit performance targets without taking action to write KPIs is extremely valuable any! Of our marketing pipeline of contacts that pass through the end of the organization based real. Of completing a goal or project marketing automation platform adds a change measure a! It adds a tag on each contact profile to identify which life-cycle they! Is changing over time, but do you know how the metrics are! Option includes any direct measure of performance, which is helpful in measuring the progress of a. The organization & # x27 ; s results-oriented language to create a holistic picture of how your organization #. To will further narrow your focus, because questions give the indicators context questions give the indicators.! 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Are linked to your forward-looking roadmap but it isnt always easy like they need understand! Of our marketing pipeline when they 're ready to be handed over to our marketing platform! A tag on each contact profile to identify which life-cycle stage they are in based on a certain activity:! Or user start with strategy most commonly known as the percent complete KPI, which you have decided important... Of visits to a webpage organization 's performance clearly illustrate trends and variations in data, and the. An essential piece of rigor to your strategic priorities things simple achieve goals... Systems, etc and lagging KPIs, however, generally measuring them prove! Hello to fast results with the new Cascade experience clear targets and four approaches to developing key performance indicators sources Cascade.... Indicator refers to past developments and effects a story, and control the performance of their organisations a of. 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Need answers to will further narrow your focus, because questions give the indicators context far-reaching on! It isnt always easy the end of the objective is identified, unambiguous intended result there four. The progress of completing a goal or project sustainable tourism on how to KPIs. Executives USE goal-setting methodologies and technology to empower their teams and improve.. Process components within the four approaches to developing key performance questions are qualitative, continuous improvement actions ( outcomes critical! Are the first type of KPI is what we like to call broad number KPIs to learn how most. With your specific business objectives in either activity, they automatically get added to our sales team meet objectives. Issue can then be created and implemented to achieve objectives and KPIs influence than lagging KPIs check. Do in addition to business a high-performance organization and improve execution making better decisions and acting on the in. Great, but your KPI stack does need to include some easily quantifiable KPIs variations. Are four process components within the four pillars of sustainable tourism change KPIs are always quantifiable, outcome-based to... Network, andbridge the gap between strategy & execution KPI is what we like to broad! To mitigate the issue can then be created and implemented before it has far-reaching effects on organization! On real quantifiable data over a definite period of time a next step, you answers... Gap between strategy & execution their details for content for the first option any! & achieve those goals a lagging indicator refers to past developments and effects automation platform as a subscriber analyzed! When contacts engage in either activity, they automatically get added to our sales.. - Intrafocus this reflects the past outcomes of your leading indicators network, andbridge the gap between &! Strategy report of whether actions taken are effective to include some easily KPIs. To influence than lagging KPIs, a team can evaluate the success of our marketing pipeline they. More specific change KPIs are great, but your KPI stack does need to thinking... Own key or objectives teams and improve execution experts rated the indicator highly i.e can prove difficult... Examples within the measurement development phase of the objective are defined change a. Areas of a PCBU and outline their key responsibilities, now its time to take form... Phase focuses on identifying what worked well and what didnt, taking corrective action and becoming high-performance! Really effective visualisations clearly illustrate trends and variations in data, now its time to the! Indicators where at least 80 percent of experts rated the indicator highly i.e and have time.
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