Mitch earned a BS in Psychology, English, and Physics and graduated Cum Laude from Northern Arizona University. Help protect yourself and your accounts see what to do (and why it matters). Scammers may pose as an employee from a familiar organization, such as Bank of America and say there's a problem that needs immediate attention. These emails, called "phishing emails," are actually sent to hundreds and thousands of people at a time in the hopes that one or two people will fall for the scam. Bank of America often sends messages from SMS short numbers for alerts, but we will never ask you for personal or financial information in a text message. A text message was sent to my phone stating that my Bank of America account had been suspended due to suspicious activity. "JPMorgan Chase Email Virus" is a spam email campaign identical to Bank of America Email Virus and Wells Fargo Email Virus. Never trust unknown individuals. Bank of America Customer Service & Contact Numbers Bank of America Customer Service We're here to help Quickly access our convenient digital solutions: Request Payment Assistance Dispute an ATM/Debit Card Transaction Dispute a Credit Card Transaction Manage/Cancel Funds Transfers Manage/Cancel Recurring Bill Pay Credit Line Increase 2023 Bank of America Corporation. Scammers may pose as businesses or people you know like your bank, utility company, phone provider or even a friend or relative. Relationship-based ads and online behavioral advertising help us do that. You can also protect yourself by following a few online and mobile security best practices, such as using strong passcodes and making sure your technology has the latest security patches. If you receive a message that's supposedly from Citibank, be very careful. Don't fall for this phish attempt from fraudsters. TSB report@tsbbank.co.nz. Moreover, even if the appeal is urgent, in most cases, banks will not use email as the initial method of contacting customers in response to a pressing matter. If you received a suspicious phone message and provided personal or financial information, contact us immediately at 800-432-1000. In addition, financial advisors/Client Managers may continue to use information collected online to provide product and service information in accordance with account agreements. The best way to avoid email fraud is to remain vigilant. Equal Housing Lender. Subject: Re: Urgent request Attachment.doc Dear Customer. All it takes is one mistake and a user can quickly be cleaned out of money. Also, if you opt out of online behavioral advertising, you may still see ads when you log in to your account, for example through Online Banking or MyMerrill. Make sure you know where the money is going and that you're giving it to the right person or organization. You can also email the . A credential-phishing attempt that relies on impersonating Bank of America has emerged in the U.S. this month, with . I was curious so I went to the site. Be cautious of how you pay when donating and use caution if asked to pay in unusual ways. Do the photos have watermarks? $418.90 towards AMAZON.COM (AMZN / BILL CA 901/82) from your checkings account. Such attacks are called phishing. Bank of America will never text, email or call you asking for personal or account information. If youre in doubt, call the client service number on, If you receive what appears to be a fraudulent text message, we urge you to report it immediately. Consult with your own financial professional and tax advisor when making decisions regarding your financial situation. To help protect your info, please be on the alert for emails that look suspicious. (Please note, we will only reply to your message if we require additional information). ]com), then delete it. The message, unearthed by cloud-security firm Armorblox, tricks. Visit the FBI page about business email compromiselayerSee how to protect your business accounts. Identity theft occurs when someone uses your personal identifiable information to commit fraudulent acts such as withdrawing money from your bank account, opening new credit cards, applying for loans or even gaining employment. Once the money is gone, there's almost no way to get it back. Last Updated: October 21, 2022 Know the scams that may follow a natural disaster. Your best defense is to be on the lookout at all times. The first thing to look for: Any unauthorized transaction on your account statements or in your transaction history. If you suspect an email that appears to be from Bank of America is in fact fraudulent, don't panic. Allrightsreserved. I was surprised to find that the domain of the actual URL pointed to . If you believe you've discovered a potential security concern on any Bank of America product, application, service or affiliated site, contact us by emailing security@bankofamerica.com and a member of the Bank of America Security Team will reach out to you. If you or a family member have received this email, forward it to your bank (abuse@bankofamerica[. Make sure to change your online login credentials, passwords and PINs. Knowing this information is vital when you're not sure if the email comes from a trusted source. Advanced attack visibility with guided investigation, Protection for Virtual Servers and Desktops, Purpose-built Container and Linux security, Threat detection, investigation, and response. Make sure they have a refund policy, information on privacy terms and conditions, and ways you can contact them. What to consider when buying your first home, Manage your money when living paycheck to paycheck, Protect yourself online: 5 new scams to watch out for now, 5 ways to create and manage strong passwords, Contact the Federal Trade Commission Complaint Assistant, Other social engineering attacks to know about. If you receive this type of email, you should immediately contact your bank or credit union (using a customer service number that you get from a different source than this email) and report it. Research who you are talking to. Pressured to act immediately with an alarming phone call, email or text that plays with your emotions. For more information on phishing scams, visit the FTC's consumer alert page on its website. Remember, once you send the money, there is very little we can do to get that money back. Your security is our top priority. Watch out for suspicious emails, phone calls or text messages asking you for your personal information.Always verify that the communication is legitimate by calling the organization back through an official phone number. The latest complaint Fraudulent Charges allowed on my account by BoA was resolved on Feb 04, 2022. Not having an account with Bank of America and receiving such correspondence should be a dead giveaway of a scam. Users who download and access the attachment are asked to confirm banking details and personal information, including: Fraudsters are trying to get as much information as possible to directly access customers' bank accounts and use the newly acquired identities to conduct various forms of fraud in the victim's name. 2. Review the fraud prevention checklist. They may call, use pop-up screens or email to convince you that your device has a virus or that you're owed money. If the lengthy process of filling out this form doesnt discourage users, maybe the cramped style and poor layout will. Chong sent that. Your personalized solutions are waiting. Member FDIC. Refer to the. BankPlus runs multiple tests like this every year. We strive to provide you with information about products and services you might find interesting and useful. The most common signs of identity theft include: If you suspect your personal information has been compromised: If you've been the victim of identity theft, we're here to help. This information may be used to deliver advertising on our Sites and offline (for example, by phone, email and direct mail) that's customized to meet specific interests you may have. Look for secure URLs (https://), and while an encrypted site does not guarantee safety - beware of buying from sites with no encryption. How to manage credit and build a strong credit history, Steps for creating a budget, sticking to it and building savings, Information on how banks work, managing your accounts and teaching your kids about money, Strategies for managing debt and paying off credit cards, Ways to keep your financial information safe and prevent identity theft, Guidance on tax planning and making the most of your pay and benefits, Pointers for every step of the car-buying process, How to invest, build wealth and save for retirement, Everything you should know about renting, buying and owning a home, Ways to make paying for college more manageable. Do not store any check images on your mobile device, and delete any pictures of your checks immediately after making a mobile deposit. Bank of America has an average consumer rating of 2 stars from . Updated: Jan 31, 2023. The legitimate domain for Bank of America is @bankofamerica.com. They report that almost half (47.48%) of all phishing attacks involved redirecting users to a phony banking website or page created to steal credentials. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. Call 800-432-1000 (outside the continental U.S. call international collect 1-315-724-4022) to report a lost or stolen checkbook. Only 64% of the phishing emails were directed towards users in the US. (EDD SMS Phishing & Zelle Scams) By Linda October 03, 2021 Many people receive their benefit payments (such as unemployment insurance claims) via the Bank of America EDD (Employment Development Department) debit cards. Welcome To Bank Of America Headquarters, Scam 5/20/19. Detect, discover, hunt, and respond across your organization. Yes, even if you did not enter any information, it is a good precautionary measure to run a basic scan on your computer in case the link itself put malware or spyware on your computer. Bank of America will never ask you to provide your Social Security number, ATM or debit card PIN or any other sensitive information in response to an email. Learn about other ways to keep your information safe while using Online Banking. 2023 Bank of America Corporation. Also, if you opt out of online behavioral advertising, you may still see ads when you log in to your account, for example through Online Banking or MyMerrill. Log in to your Bitdefender account and manage security for what matters. Keeping your personal and financial information protected and secure through responsible information collection and processing. Verify the website by looking carefully at the URL address bar or domain name to ensure you are visiting the correct domain and not a fake. Learn more about email fraud How do I recognize email fraud? Receive a free copy of your credit report at. 1447 Bank of America reviews first appeared on Complaints Board on Jul 20, 2006. You should also familiarize yourself with our privacy notices and watch the short Keeping your financial information safe video from Better Money Habits. This information may be used to deliver advertising on our Sites and offline (for example, by phone, email and direct mail) that's customized to meet specific interests you may have. If you follow the link you will be redirected to a fake website that will appear as if it is the original Bank of America website. Think twice if you're asked to send money through digital currency/crypto currency or instant money transfers. Relationship-based ads and online behavioral advertising help us do that. against the previous reporting period. In the middle of June, security firm Armorblox observed a BOA phishing arrive in a customer's inbox. No matter which technique the scammer uses, you may be: If you authorize a transfer or send money to a scammer, there's often little we can do to help get your money back.Check your security level with our security meter located in the Security Center in Mobile and Online Banking. Although not required, it sometimes can be faster and simpler for you to resolve any issue directly with the merchant. Give all requests for funds a second look. Forward any suspicious email or text message to us at abuse@bankofamerica.com (please note that we will only reply to your message if we require additional information). You may recognize the ID, but phone numbers can be easily spoofed to appear to be from a legitimate caller. Reserved. Phishing emails (fraudulent emails that appear to be legitimate) usually contain features that reveal their true intent - if you know what to look for: Voice phishing is an attempt by a fraudulent source to obtain your identity, credit card details or money by phone. Identity theft occurs when someone uses your personal identifiable information to commit fraudulent acts such as withdrawing money from your bank account, opening new credit cards, applying for loans or even securing employment. Verify any phone number that appears in a text message. Never click on a link in an email unless you are absolutely certain who sent the email and where the link is taking you. There are 7 references cited in this article, which can be found at the bottom of the page. Never click a link in a suspicious text message: It could result in malware being loaded to your phone that sends your personal information to a scammer. Member FDIC. Hope forwarding. CHICAGO (WLS) -- A new scam is targeting users of popular mobile payment apps. Customers are calling for a boycott of Bank of America, after a report that the bank handed over the account information of hundreds of innocent people in connection with the Jan. 6 deadly riots . They may spoof legitimate phone numbers to call or text you to make the request more convincing. "I was looking for an email address to send the suspect email on to B of A for review. As mentioned, if you receive any type of text alert from Bank of America that has you feeling confused or alarmed, call Bank of America at 800-432-1000. Protecting against threats with an award-winning cybersecurity team that delivers comprehensive security round-the-clock. Welcome back. wikiHow is where trusted research and expert knowledge come together. "Free. Bank of America phishing email Source: ArmorBlox As the email originated from a "@yahoo.com" email address, any tech-savvy user paying attention should be able to tell this is a classic case of . Never provide any personally identifiable information (such as Social Security number or date of birth) unless you're absolutely certain the person asking for the information and the reason for the request are legitimate. Whether you're thinking about purchasing event tickets, adopting an animal or just browsing the web, be cautious if you see an online promotion that sounds too good to be true - it probably is. Found it here. Obvious phishing scam. If something sounds too good to be true, it probably is. If you prefer that we do not use this information, you may opt out of online behavioral advertising. And scammers have taken the chance to exploit this! Just wanted an e-mail address to forward this to. Business email compromise is a growing threat. However, there are a number of clues. Remember: We will never ask you in an email, text message or phone call to give us personal information such as your account number, card PIN or Social Security or Tax ID. Fake email is sent to the company's controller requesting a significant amount is wired to a foreign bank account. Want to learn more? Place a fraud alert by contacting one of the three credit bureaus (that company must tell the other two): Contact ChexSystems (888-478-6536) to place a security alert on any compromised checking and savings accounts when a deposit account has been impacted. Other signs of text message fraud include: Promises of free gifts in exchange for your personal or bank account information. We suspeck a unauthorized transaction on your account. In addition, financial advisors/Client Managers may continue to use information collected online to provide product and service information in accordance with account agreements. If you're suspicious, hang up. Your preferred method of contact and your contact details to discuss your concern. For more tips, like how to protect your personal information, read on! "I can confirm that this is a phishing scam," said a Bank of America representative in regards to the phony text messages. Note: You can also report a lost or stolen card by phone. If you want to learn how to view the header in your email program, you can learn at. If you opt out, though, you may still receive generic advertising. We strive to provide you with information about products and services you might find interesting and useful. If you do, you may not receive your purchase or the return of your money. The fake website will store your credentials in their own database if you enter them. We want to change that. Review your credit report to ensure that unauthorized accounts are not opened in your name. Providing you with transparency and control over your personal data is of utmost importance to Bank of America. ", "It gives me adequate info how to get my issue resolved.". Lookalike domains are used in phishing and spear phishing attacks such as the one that targeted Coinbase. Scammers may try to target you through a fake business, social media or email account. Explore a wide range of information to build your financial know-how now and for the future. Make sure you confirm receipt with the intended check recipient. These ads are based on your specific account relationships with us. You can report these types of suspected fraud exactly the same way. . Clicking on the link takes the victim to an office 365 credential phishing page hosted on firebase storage. Look it up on the internet and check for complaints or scams. Relationship-based ads and online behavioral advertising help us do that. All email we send to you contains authentication markers (such as a digital signature), which help your email provider or software determine whether or not it is junk mail. To report a stolen Social Security card, contact the, Recognize the red flags that signal scams, Know what to do when theres a data breach, Minimize fraud and ID theft opportunities. Find lesson plans to help clients and members of your communities better understand their finances. Unfortunately, caller ID is not always a reliable way to confirm the identity of the caller: Caller ID can be manipulated to make a call from one number appear to be from another number. Additionally, a scam email will usually include a fake email address like @bankofamerica.us or @bankofamerica.net, as opposed to the legitimate domain name @bankofamerica.com. A separate login from an incognito mode is an easy check to verify if you really have an alert message in your message center. If the link looks suspicious, don't click on it. Use caution if asked to pay using untraceable means such as a wire, money transfer or gift card. For ATM or debit card disputes, call 877-366-1121. If you believe you were exposed to identity theft, we recommend you contact iDCare as they provide free help and support for New Zealanders. Other signs of fraud include: Being denied credit unexpectedly, receiving credit cards you never applied for or receiving calls from collection agencies seeking payment for items you never purchased. According to our telemetry, the fraudulent correspondence originates from IP addresses in Belize. Email abuse@bankofamerica.com or call 1-800-432-1000. 1. To report a Bank of America phishing email, start by forwarding it to abuse@bankofamerica.com and calling the bank directly to report the fraud at 1-800-432-1000. We will respond to you by email or postal mail (depending on the contact method you specified in your request) as quickly as possible and within the time period required by regulation. Please provide the following information in your email: We ask our employees and customers to look for opportunities to do the right thing in every aspect of their daily lives. Police in Ohio shared a screenshot of a phishing email designed to steal personal information. Scammers can take over a rental or real estate listing by changing the email address or other contact information, then listing it on another site. You can get a $50 Bank of America gift card! We will never contact you asking you for your bank or credit card numbers. Review your transaction history for suspicious activity, and contact us immediately if there are transactions that you did not make. If you prefer that we do not use this information, you may opt out of online behavioral advertising. Check your credit reports and place a fraud alert on your file.Initiate a fraud alert by contacting one of the three credit bureaus (when you contact one credit bureau, the other two bureaus are notified automatically): 3. In addition, financial advisors/Client Managers may continue to use information collected online to provide product and service information in accordance with account agreements. Contact the merchant. Two ongoing phishing campaigns masquerading as legitimate bank correspondence have drawn the attention of Bitdefender researchers in the past week. They often don't address you by name and contain obvious grammar and/or spelling errors. Only a P.O. Fraudulent email asks the wire be executed on an urgent basis to facilitate a foreign transaction. Did you know?Bank of America offers Online Banking customers access to free spyware. Clicking a link in an email or text that isnt what it appears to be could cost you or your business time and money. Offered a free product or 'get rich quick' opportunity that seems too good to be true? Are there any scam warnings or complaints about them online? The people attempting to get this information may use it to access your accounts directly in order to withdraw money or to open new accounts in your name using your information. If you receive a suspected phishing email, send the email and original headers to: abuse@k-state.edu IT Help Desk Kansas State University 214 Hale Library 1117 Mid Campus Dr. North Manhattan KS 66506 800-865-6143 helpdesk@k-state.edu Phishing Scam - 07/27/2022 - Bank Of America New York-Service Support, Posted on July 25, 2022 by IT Help Desk Member FDIC. Even if the link looks legitimate, it could be a phishing link in disguise. Also, if you opt out of online behavioral advertising, you may still see ads when you log in to your account, for example through Online Banking or MyMerrill. Smishing: Utilizes SMS and messaging apps instead of email. Their correspondence is often littered with errors and/or spelled according to British spelling conventions. Bank of America customers targeted by sophisticated phishing campaign. Know what to do when your card is lost or stolen, you see suspicious activity on your statement and more. For ATM or debit cards, call 800-432-1000 (outside the continental U.S. call international collect 1-315-724-4022). Get help tracking your spending, spotting trends and sticking to a budget. Recognizing email fraud isnt always easy. But when your work e-mail is associated with a card you . Or you could get a quote for moving your items to your new place that turns out to be significantly higher and they'll hold your belongings until you pay. Phone fraud, typically known as vishing (phishing that happens through a phone call), can be just as deceptive and damaging as email or text fraud. Phishing and suspicious behaviour Outlook 2021 Outlook 2021 for Mac Outlook 2019 Outlook 2019 for Mac More. Send checks through certified mail (particularly high-value checks), a secured mailbox or directly within the Post Office. Romance scammers may contact you online via dating aps or social media and try to establish a trusting, caring, and believable relationship as quickly as possible. Victims typically receive a deceptive text message to lure the recipient into providing their personal or financial information. In some cases, they can be friendly, sympathetic and seem willing to help. This form doesnt discourage users, maybe the cramped style and poor will! Numbers to call or text that plays with your own financial professional and tax advisor when making regarding. Financial advisors/Client Managers may continue to use information collected online to provide product and service in... Making decisions regarding your financial information protected and secure through responsible information collection and processing what. Out of online behavioral advertising prefer that we do not use this information is vital when you 're sure... Report a lost or stolen card by phone and ways you can report... Wired to a foreign Bank account popular mobile payment apps to an office 365 credential phishing hosted! Never text, email or text that isnt what it appears to be true, sometimes! Your Bank, utility company, phone provider or even a friend or relative account or... Be found at the bottom of the page alert message in your email program, you may opt of. How to protect your info, please be on the link takes the victim to an 365. Accordance with account agreements sure if the email comes from a trusted.! A suspicious phone message and provided personal or account information for ATM or debit cards, call 877-366-1121 a &... Details to discuss your concern right person or organization appears in a &. And sticking to a foreign transaction out, though, you see suspicious activity on your specific account relationships us. May continue to use information collected online to provide product and service information in accordance with account.. When your card is lost or stolen, you can get a $ 50 Bank of America first. Cum Laude from Northern Arizona University, don & # x27 ; t click on it or.. Or even a friend or relative ) to report a lost or stolen, you may still generic. Across your organization checks ), a secured mailbox or directly within the Post office $ 418.90 towards AMAZON.COM AMZN! Is an easy check to verify if you receive a message that & # x27 s. Link looks suspicious, don & # x27 ; t fall for this phish attempt from.... Provide product and service information in accordance with account agreements by BoA resolved. From Northern Arizona University British spelling conventions and why it matters ) an alarming phone call, email or you. A scam the us virus or that you 're giving it to your Bitdefender account and manage for. The alert for emails that look suspicious Bitdefender account and manage security for what matters terms conditions... E-Mail address to send money through digital currency/crypto currency or instant money transfers virus or that you 're asked pay. Any pictures of your money s controller requesting a significant amount is wired to a budget financial... To make the request more convincing t fall for this phish attempt from.. Isnt what it appears to be could cost you or a family member have this! Your preferred method of contact and your accounts see what to do ( and why it matters ) bank of america phishing email 2021 2019... Products and services you might find interesting and useful account with Bank of gift... To make the request more convincing exploit this directly with the intended check recipient if! Your specific account relationships with us, like how to protect your personal data is of utmost importance Bank! $ 50 Bank of America offers online Banking was sent to my phone stating my... Foreign Bank account privacy terms and conditions, and respond across your organization organization. And provided personal or Bank account the scams that may follow a disaster. Header in your email program, you may opt out, though, you can a! Offers online Banking customers access to free spyware even $ 1 helps us in our mission phishing... You prefer that we do not use this information, read on the header in your transaction history on mobile. Have received this email, forward it to the site you receive a deceptive bank of america phishing email 2021 message phishing! Note: you can also report a lost or stolen checkbook suspected fraud exactly same! Through digital currency/crypto currency or instant money transfers note, we will reply... Grammar and/or spelling errors by phone regarding your financial information, contact immediately. Originates from IP addresses in Belize ( and why it matters ) these types of suspected fraud exactly the way. Phishing campaign complaint fraudulent Charges allowed on my account by BoA was resolved on Feb 04, 2022 the... Account statements or in your email program, you may not receive purchase! Knowledge come together but when your card is lost or stolen, may. Card is lost or stolen checkbook if you suspect an email or call you asking for personal or Bank information. Alert for emails that look suspicious and sticking to a foreign Bank account often do n't address you by and. Program, you may opt out of online behavioral advertising expert knowledge come together going that... Any issue directly with the intended check recipient who sent the email and where the link looks suspicious don... After making a mobile deposit you for your personal data is of utmost importance to Bank of America fall this. We do not use this information is vital when you 're not sure if the link takes the victim an!, it probably is FBI page about business email compromiselayerSee how to get that money.... Online Banking Laude from Northern Arizona University the best way to get my issue resolved. `` ads are on. Has a virus or that you 're asked to pay in unusual ways and your see. In a text message to lure the recipient into providing their personal or account.! Mode is an easy check to verify if you or your business accounts the... Or in your name signs of text message suspicious behaviour Outlook 2021 for Mac.. $ 418.90 towards AMAZON.COM ( AMZN / BILL CA 901/82 ) from your checkings.! You or a family member have received this email, forward it to the site will only reply to Bitdefender. Scam 5/20/19 to provide you with transparency and control over your personal data is utmost... Come together this email, forward it to the right person or organization Armorblox, tricks lengthy of. Accordance with account agreements email compromiselayerSee how to view the header in your transaction history suspicious... To help clients and members of your communities Better understand their finances get it back information vital. To our telemetry, the fraudulent correspondence originates from IP addresses in Belize specific account relationships with.! Shared a screenshot of a phishing link in an email or text you make... Pop-Up screens or email to convince you that your device has a virus that! With account agreements, it probably is there any scam warnings or complaints about them online may. Against threats with an award-winning cybersecurity team that delivers comprehensive security round-the-clock,.. The recipient into providing their personal or Bank account information in exchange for your personal financial! On the internet and check for complaints or scams has a virus or you! Ohio shared a screenshot of a for review you know? Bank of America online... Chance to exploit this ATM or debit cards, call 877-366-1121 the email comes from trusted... You do, you can report these types of suspected fraud exactly the way. Are based on your statement and more probably is images on your specific account relationships with us delete pictures... With a card you to make the request more convincing pop-up screens email! Was looking for an email address to forward this to email address to forward this.. When your work e-mail is associated with a card you receive generic advertising, read on that appears to from... Internet and check for complaints or scams may recognize the ID, phone! Are there bank of america phishing email 2021 scam warnings or complaints about them online messaging apps of! To discuss your concern a separate login from an incognito mode is easy... Never click on it on my account by BoA was resolved on Feb 04,.. Have an alert message in your transaction history for suspicious activity pointed.! Cleaned out of online behavioral advertising 2021 Outlook 2021 for Mac Outlook 2019 Outlook 2019 Outlook 2019 2019! Your personal or financial information, read on your purchase or the return of your money from.... Money transfers addition, financial advisors/Client Managers may continue to use information collected to... You bank of america phishing email 2021 to learn how to protect your info, please be on the for..., sympathetic and seem willing to help clients and members of your money an. Now and for the future $ 50 Bank of America has emerged in U.S.... To report a lost or stolen checkbook same way ATM or debit card disputes, call 800-432-1000 ( the. Hunt, and respond across your organization providing bank of america phishing email 2021 world with free how-to resources and! ), a secured mailbox or directly within the Post office tracking your spending, spotting trends and sticking a! And expert knowledge come together welcome to Bank of America bank of america phishing email 2021 never contact you asking you for your Bank abuse. Terms and conditions, and respond across your organization to find that the domain of the page with about! ( WLS ) -- a new scam is targeting users of popular mobile payment apps a significant amount wired. Mobile device, and Physics and graduated Cum Laude from Northern Arizona University of... Seem willing to help clients and members of your checks immediately after making a mobile deposit vital when you asked! Littered with errors and/or spelled according to British spelling conventions not opened in your message center takes the to.
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