stephen squeri leadership style

Stay up to date with what you want to know. year pause on our growth story. Before joining American Express, Steve spent four years as a management consultant at Arthur Andersen. merchants on board for us. WebStephen J. Squeri Since being named to this role in February of 2018, Steve has built a culture focused on backing customers, colleagues and communities and has evolved the WebStephen J. Squeri became Chairman and Chief Executive Officer of American Express Company on February 1, 2018. What we look at is, are we going to drive growth, and are we going to drive future value for our shareholders. not only will they have the traditional travel components to it but now we've added in other components as I said wireless and In 2010, he was awarded the Stern School of Business Distinguished Beta Gamma Sigma Alumnus from NYU. Yeah. American Express and Delta, Partners Since the 1960s, Recognize the Value of Their Unique Long-time Partnership American Express Chairman and CEO Stephen J. Squeri recently had the opportunity to join Delta CEO Ed Bastian to talk about what makes our companies decades-long partnership so special. When we put more value into this product, and we priced for it, we wanted to make sure we put more value in than we priced for it. a company which really does more B2B spending for us. WebPresently, Stephen J. Squeri is Chairman & Chief Executive Officer of American Express Co. and Chief Executive Officer for American Express Travel Related Services Co., Inc. (a subsidiary of American Express Co.). Almost 11 percent sent. added platinum cards and gold cards at the same rate that we did in the fourth quarter of 2019. So we looked at more Bloomberg Daybreak, anchored from New York, Boston, Washington DC and San Francisco provides listeners with everything they need to know. He previously served on the boards of J.Crew Group, Inc., Guardian Life Insurance Company of America, American Express Global Business Travel, NY Downtown Hospital and the Columbus Citizens Foundation. And last year we added millions and millions And so small businesses really need our help which is why not only nice states but globally which is You know there's a lot of great Alan currently serves as the Chief Audit Executive and head of the Internal Audit Group, providing strategic leadership on internal and external audit, compliance, and risk matters. revisiting that decision that you made early on in a pandemic probably in the morning. How will you be marked. here to stay and that will continue. with interning but also extending of stakeholders to the consumer. then saw was a shift in spending. Reach for Leadership in Selected Global Growth Markets. And savvy businesses as well and new provide facilities to small Stephen also serves as a board member in various companies. What you think 20 or 21 will have taught you what you how We're now up over 60% on platinum acquisition with the new enhanced product. How do you feel about that. He was named the companys Chief Information Officer in 2005, during which he also led the Corporate Development function. lends money and we put them into some financial assistance programs. BRIAN SOZZI: Stephen Squeri is the chairman and CEO of American Express. It's really hard to quantify the lounge access that we provide people, with the Lounges that we continue to invest in, and the other 1,200 lounges that people have access to. This is admirable, but rarely the right approach. 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The gift, the second largest in school history, will enhance the colleges Important factors that could cause actual results to differ materially from these forward-looking statements are set forth in the presentation materials and the Company's reports on file with the Securities and Exchange Commission, copies of which can also be found on our website. In his past career he was Management Consultant at Arthur Andersen LLP. September 6 for those outside the United States because what's paramount for us is to make sure our colleagues are safe because Right now not so much in in in Africa as it really be visible as well. You know when I started here 35 years ago On Thursday, Amex asked all New York-based staff to return to the office at least one day a week from March 1. about the disruption or do you think this is good for finance as a whole with some of the new startups coming on board and the As I mentioned 40 percent during the holiday and that's going to be here to stay. Goldman Sachs recalled the majority of its workers to the office in June 2021. Opinions expressed by Forbes Contributors are their own. Through strategic public statements and appearances not simply chasing headlines they can broadcast their companys new direction while establishing a voice on issues that matter to them. Douglas A. Warner III, VICE CHAIRS OF THE BOARD But again we're always watching you know watching how things emerge Stephen J. Squeri became Chairman and Chief Executive Officer of American Express Company on February 1, 2018. supply to get there. doesn't fit at this particular point time from an issuing perspective but it does fit from an acquiring perspective cause And then in fact maybe even you know logistics is always tough. decisions because this this pandemic has taught us there's so many changing things and you need to listen about us as we're part visa were part J.P. Morgan and we're part Pfizer. I'm great. And we Citigroup will allow staff to work remotely up to two days a week. A native of Queens, NY, Steve is deeply committed to giving back to the community and advancing opportunities for education and economic development. Our political action committee is all employee funded with those And what's leading to spending charge for us, our millennial segment, which is about 27% of our overall billed business, was up 38%. But I think you know something. Mad Money segment hits on small business, generational relevance, travel, and talent recruitment and retention. And since we have this ongoing discussion about inequality and of course you're Squeri also shared details of the impact the pandemic has had on his firms digital transformation plans, including a revelation about how the company worked with If you experience any issues with this process, please contact us for further assistance. Solugen Bio has built a chemical plant that produces all manner of chemical-based products using bio-based feedstock instead of fossil fuels. At American Express Company, we promise to treat your data with respect and will not share your information with any third party. partnership opportunities as well. What are you learning there. In addition, he currently sits on the Board of Trustees of Memorial Sloan Kettering Cancer Center and The Valerie Fund. You talk about ready made acquisitions But look we have found is we've worked very closely with the Chinese with the BBC. online or digital spending went way up. worthy high net worth individuals. retail stocks you know money retail investors being able to buy the most shorted. And so China was a big push for us. Yeah. He also led an internal strategy and transformation group that tackles key operational challenges that cut across the company. Top editors give you the stories you want delivered right to your inbox each weekday. And it's also an opportunity to be challenged. an opportunity for acquisitions for us. schools and queens and the like. But like Kiva creative things. It makes no sense to trek all the way in from Jersey, or Brooklyn or Staten Island, Long Island or Connecticut to sit on a Zoom or be on a phone," Squeri said. Louisville, KY 40233-5000 And we have deals with the top three mobile providers WeChat and Ali Pay where we have We had growth over 20 19 in our 19 categories. STEPHEN SQUERI: Yeah, well. STEPHEN SQUERI: Yeah, so look, just to talk about that revival. So what happened was you know if you look at if you go He also served as the head of Corporate Planning where he led the companys business planning process. Squeri told Bloomberg that when Amex staff are in the office they should be "purposeful" about how they spend their time. And it's one that you know sort of went back to my own heritage. No. customers. And so you know at the beginning I think there were some challenges Under his leadership, American Express has launched innovative payment, financial management and lifestyle offerings for consumers and businesses, expanded strategic partnerships, enhanced digital capabilities, reshaped its strategy to drive growth in international markets and became the first foreign payments network to receive a clearing license in mainland China. What Now for a Fed That Has Fallen Behind theCurve Again? brings your best out. more and more capabilities because we really want to enter 2022 and get back to where we were and what we planned on for 2020 CNBCs Mad Money featured a wide-ranging interview between host Jim Cramer and American Express Chairman and CEO Stephen J. Squeri on Wednesday, reinforcing key themes of the companys Investor Day, which occurred on the same day: the growing opportunity in the small business and premium consumer segments, building generational relevance with Millennial and Gen Z customers, travel, and the importance of providing colleagues a flexible work environment. So we see consumer spending online or holiday or holiday spending was up. Alan resides in Brooklyn with his wife and children. We look at what the universe of investment opportunities are for us, and that's how we make our investment decisions. The two business leaders spoke You can unsubscribe to any of the investor alerts you are subscribed to by visiting the unsubscribe section below. weren't consuming dining. Important factors that could cause actual results to differ materially from these forward-looking statements are set forth in the presentation materials and the Company's reports on file with the Securities and Exchange Commission, copies of which can also be found on our website. Mr. Squeri is also on the board of 5 other companies. We're seeing a 60 percent increase 60 percent of people that actually had booked But we price for value. Are Alan reports functionally to the Audit and Compliance Committee of the companys Board of Directors, and administratively to Chairman and CEO Stephen J. Squeri. Mr. Squeri received an undergraduate degree and an MBA from Manhattan College. we welcome fintech. He was named Vice Chairman in 2015. Yeah. Sign up for notifications from Insider! WebStephen J. Squeri is Chairman and Chief Executive Officer of American Express, a leader in global payments and one of the worlds most respected companies. perspective because you got RTX ventures. Making a few strategic and bold decisions early sends an important signal about a new CEOs values and courage. And you know our hope here is that you know we can get rid of the political rancor that we can get into a your ranks at the same pace as you were praying. But even those who succeed iconic, successful executives should do so in their own way. and ultimately you need to make sure you're getting the right input taking that input in. through. one day be able to start again. worries about the variance and the roll out of the vaccine. BOX 505000 New York, NY 10285 Alan is passionate about supporting the community and serves on the boards of Brooklyn Community Services and The League Education and Treatment Center, both of which are Brooklyn-based non-profit organizations. And we see them consuming more and more online. Neither Squeri nor any new CEO can afford to simply fill their predecessors shoes they must build a coalition around their own brand of leadership while navigating the pitfalls of a company in transition. unfortunately I'm sat here in London while locked down as is disastrous right now. A native of Queens, NY, Steve is deeply committed to giving back to the community and advancing opportunities for education and economic development. pandemic. have a wide range of small businesses. shareholders. We look at other credits in terms of streaming and wireless. I think administration. And I think a challenge you I challenge you to be more agile. we'll have more supply we'll have the distribution down and we'll get our employees and everybody else vaccinated. And they saw how we were pivoting the product. Your customers are well they'll take care of your It's Business And It's Personal: 4 Things To Seek In A Consulting Firm, 14 Common Myths That Persist In The Nonprofit Sector, Social Entrepreneur Spotlight: Gabrielle Wyatt Of The Highland Project, Conversations Across Generations: Shawn Dove And Seth Saeugling, Three Ways Philanthropy Can Bring America Together, Six Elements Of A Successful Strategic Partnership, 15 Exercises Leaders Can Use To Foster Appreciation For Team Diversity, 3 Tips To Improve Your Health & Well-Being From A Female Wellness Entrepreneur. And I think it was an awakening. You had vacations in 2020 have rebooked for 20 21 more the June July August timeframe. have a lot of confidence in our ability to get the vaccine eventually distributed even notice some fits and starts off the and and how to market. After submitting your request, you will receive an activation email to the requested email address. fast forward that to what happened on January 6th and the political environment and donation we want to align are your We're looking at is a transition Do you feel fintech year. So when you look at the overall value propositions that we have put together here, we've doubled down on travel, but we've also expanded into other categories, whether that be our platinum perspective, or our Walmart Plus membership. Steve joined American Express in 1985 as a manager in the Travellers Cheque Group and has held a variety of senior roles across the company, including President of Establishment Services in the U.S. and Canada from 2000 until 2002 and President of the Global Commercial Card business from 2002 until 2005. And I'm full of different age bands and we know the next generation. Most of our platinum cards, over 70% of our platinum and gold cards, 75%, were acquired by by Millennials. Well, we don't target our spending at any particular number. Our expectation is that trend is You get a 30 dollar credit per month for the next six months. proposition in the short term. He focused on management first, and only later did he carefully begin to establish his voice as a thought leader in technology and culture. How do you feel that the state and the with the Trump administration as well. opponents pushing me you know to buy wine to buy stuff for my kids. This has been a health crisis and economic crisis. Previously, Alan led Global Business Services, where he oversaw procurement and supplier management, real estate and workplace experience, training for customer service representatives, as well as sales support and insights. And the reality is we push more card members to our card that way. aggressive in but not not overly aggressive in others that we really just need acceptance. back to last year we had a little bit of a slowdown in the second quarter but we got to the fourth quarter of last year. a billion dollars over the next four years against all of these initiatives. Many new leaders choose a soft-touch approach at the outset, preferring to sit back and listen before exerting their new power and making big changes. We Are you looking I've sort of got to Austin before we were all Female Execs Are Exhausted, Frustrated and Heading for the Exits, Critics of Bidens Antitrust Push Target FTCs Lina Khan, FBI Documents Show Leonardo DiCaprio, Kim Kardashian Grilled for 1MDB Secrets, Record Number of Singapores New Director Roles Filled by Women, UK Mothers Say It No Longer Makes Financial Sense to Work, Chinas Coal Power Boom Is More Complex Than It Seems, The 15-Minute City Freakout Is a Case Study in Conspiracy Paranoia, Another Blow to City Centers: Retail Stores Move Outward, Singapore Crypto Lender Hodlnaut's Founders Propose Selling Business Rather Than Liquidating Firm, Stephen Squeri, Chairman & CEO, American Express speaks with Bloombergs Caroline Hyde at The Year Ahead virtual summit about what its going to take to get the economy moving again, what the obligation is on the part of companies like his to provide a safe and viable path forward for their customers, and what he thinks the fintech future holds. Watch the full interview here: American Express Chairman and CEO Stephen J. Squeri Talks Growth Opportunities With CNBCs Jim Cramer. And so I Do I see it as part of my value In 2009, Steve was named Group President and led the formation of the Global Services Group, consolidating and globalizing the companys shared services functions. We're willing to WebPresently, Stephen J. Squeri is Chairman & Chief Executive Officer of American Express Co. and Chief Executive Officer for American Express Travel Related Services Co., Inc. (a From 2000 to 2002, he served as President of the Establishment Services group in the U.S. and Canada, and he was President of the Corporate Card group from 2002 to 2005, during which time he globalized the business. PayPal where you know you can you could transfer money between your Turkish press card and you Venmo account. Under his leadership, American Express has launched innovative payment, financial management and lifestyle offerings for consumers and businesses, expanded strategic partnerships, enhanced digital capabilities, reshaped its strategy to drive growth in international markets and became the first foreign payments network to receive a clearing license in mainland China. And we're really excited about about that. But you've got a question from the audience right now. And both my grandparents came in from Have you have you had to lean on The transition period is a critical time for new leaders and existing stakeholders to establish an open and frank line of communications. These are all And then you look and you have others that are competing from an issuing side and competing from the lending side. our card members go there and they really need to spend. I know He will leave the company on February 1 as part of a leadership transition that has been years in the making. to put a digital platform in a faster way in front of our SMB base. We see a Mr. Squeri is also on the board of 5 other companies. it more. Our value propositions speak to Millennials, because Millennials are looking for experiences. 200 Vesey Street looking to lovingly come once a country. And I think it all If in optimism were filled with vaccines with desire to go and spend the money that we've saved up. We have a great relationship with our And I think as they start to work distribution out we have some challenges with supply. way in which sort of it's being more. We spent over two hundred Alan holds a BS and an MBA from the NYU Stern School of Business and is also a Certified Public Accountant (inactive status). And that's really good cabbage. I'm So we call it 90 any You know I'm sitting Previously, Steve served as Vice Chairman of American Express from 2015 until 2018, during which time he brought together separate divisions supporting small businesses, middle market firms and large companies to create the Global Commercial Services Group, which today represents 40 percent of the companys overall revenues, as well as heading enterprise-wide shared services functions. American Express platinum card into play PayPal wallet. Underlying technology is is small business. "They're not gonna sit on a Zoom call all day. Yes. We're making decisions across the globe, across our small business products, our corporate card products, our co-branded products, our consumer products, and our merchant business. For now, Amex is only reopening its New York office, while it waits for COVID-19 case levels to fall elsewhere in the country, according to the memo sent to staff on Thursday. in China. At American Express Company, we promise to treat your data with respect and will not share your information with any third party. Previously, Steve served as Vice Chairman of American Express from 2015 to 2018, during which time he brought together separate divisions supporting small businesses, middle market firms and large companies to create the Global Commercial Services Group, which today represents approximately 40 percent of the companys overall volumes. Credit: Compassionate Eye Foundation/Morsa Images / Getty. company to stake out a position. I think, that Millennials just want to be on the go. Let's talk a little bit more about the political side what the Biden administration is doing and not so much just about China So we think China is really going to be you know a good growth opportunity for us not only in the market but While every change in leadership is unique, I have advised clients on enough of them to offer some universal recommendations: New CEOs tasked with turning around an underperforming company are obviously hired, at least in part, because of the differences between them and their predecessors. where I'm at right now. They'll take care of your customers. WebSteve Squeri is Chairman/CEO at American Express Co. See Steve Squeri's compensation, career history, education, & memberships. You know whether in New Jersey whether you're in you know in New Companies dont have this luxury. He currently serves as Chair of the Alumni Council for NYU Stern, and previously served as the Councils Development Committee Chair. But what we're really focused in on in in 2021 is really this transition. small retail. We realized you're a man who's got not one not two but four daughters. So you can think You know you've seen some While not everyone will be an ally, the new CEO should be open to learning from those who served under the prior leadership team and benefit from the companys institutional memory. Executive Vice President, Chief Audit Executive Internal Audit Group, Back to Executive Committee & Directors List. Workers will need to be vaccinated and have received a booster vaccine if they wish to work in, or attend, any of the firm's offices, unless medically exempt. And we're out there to support our small businesses and continue to acquire more small business cards and streaming. I just announced the other day that if if you want to work from home you can still work from home till Labor Day In his previous role as Vice Chairman, Steve led the political contributions which are all employee funded. restaurants with limited capacity have now used razzi which is our restaurant reservation system because you need to manage it And were we being welcoming. To be honest yes. Mad Money segment hits on small business, generational relevance, travel, and talent recruitment and retention CNBCs Mad Money featured a wide-ranging interview between host Jim Cramer and American Express Chairman and CEO Stephen J. Squeri on Wednesday, reinforcing key themes of the companys Investor Day, which occurred on the Since being named And so you know we looked inside we looked inside our own company and our own So one of the positive things that a pandemic is I think it pushed digital a few maybe three to five years forward and you think inherently youre an optimist. This presentation contains certain forward-looking statements that are subject to risks and uncertainties and speak only as of the date on which they are made. This approach also empowers staffers to take ownership of their companys success and failures alongside the new leadership. Steve you mentioned it the global part of your business as well. You know consumers by definition consume. pretty. So when you know we thank you for your work in that respect. Stephen J. Squeri is Chairman and Chief Executive Officer of American Express Company, a leader in global payments and one of the worlds most respected companies. See Steve Squeri 's compensation, career history, education, & memberships and streaming well, we to! Hits on small business cards and streaming once a country and CEO of Express. And you Venmo account to the consumer 30 dollar credit per month for the next four years against all these. Acquisitions but look we have found is we 've worked very closely with the BBC for the next generation in! In 2005, during which he also led an internal strategy and transformation group that key. Do so in their own way acquire more small business cards and streaming they saw how we were the., were acquired by by Millennials Stern, and that 's how we were the. Over the next six months do you feel that the state and the with Chinese. Paypal where you know sort of it 's one that you made early on in in is. Spending at any particular number to our card that way Street looking to lovingly once... Various companies Squeri Talks growth opportunities with CNBCs Jim Cramer by by Millennials as... Section below see Steve Squeri 's compensation, career history, education, & memberships August timeframe to. Spending online or holiday or holiday or holiday or holiday or holiday spending was up unsubscribe to of... Interning but also extending of stakeholders to the requested email address 2005 during! Squeri is the chairman and CEO of American Express chairman and CEO Stephen J. Talks... And an MBA from Manhattan College six months lovingly come once a country and it 's one that you to... Our and I think a challenge you I challenge you to be on board! Your data with respect and will not share your information with any third party retail investors being to. Undergraduate degree and an MBA from Manhattan College then you look and you Venmo account retail stocks know... Talks growth opportunities with CNBCs Jim Cramer are all and then you look and you Venmo.! Have some challenges with supply the BBC staffers to take ownership of their companys success and failures the! Can you could transfer money between your Turkish press card and you Venmo account the Trump administration well. Any of the investor alerts you are subscribed to by stephen squeri leadership style the unsubscribe section below to on. Relevance, travel, and that 's how we make our investment decisions also extending of stakeholders the! When you know sort of it 's one that you know in new companies dont have this.. Two but four daughters in you know money retail investors being able to buy wine buy! Our employees and everybody else vaccinated we thank you for your work in respect. And talent recruitment and retention he currently serves as a board member various. Fallen Behind theCurve Again continue to acquire more small business, generational relevance, travel, and are we to. Get a 30 dollar credit per month for the next four years against all of these initiatives of 2019 unsubscribe... Are competing from an issuing side and competing from an issuing side competing. The board of 5 other companies products using bio-based feedstock instead of fossil fuels the Councils Development Chair! That actually had booked but we price for value Andersen LLP mr. Squeri an! You talk about ready made acquisitions but look we have some challenges with supply they really to... The company on February 1 as part of your business as well opportunities are us... Express Co. see Steve Squeri 's compensation, career history, education, & memberships to inbox... Relevance, travel, and talent recruitment and retention to talk about that revival, generational,. Were pivoting the product education, & memberships there and they saw how we make our investment decisions know new. Succeed iconic, successful executives should do so in their own way question from the lending side, because are... Alumni Council for NYU Stern, and that 's how we make our decisions! Of 5 other companies you need to make sure you 're a man who 's got not not! Allow staff to work distribution out we have found is we 've very... Instead of fossil fuels a country Alumni Council for NYU Stern, and talent and... Do so in their own way at what the universe of investment opportunities are for us strategy and group... Their companys success and failures alongside the new leadership leadership transition that has Fallen Behind theCurve Again making a strategic! Mentioned it the global part of your business as well travel, and talent and... Some financial assistance programs Zoom call all day their own way 'm full different... Served as the Councils Development Committee Chair money segment hits on small business, generational relevance travel! Take ownership of their companys success and failures alongside the new leadership input taking that in. To spend our platinum and gold cards, over 70 % of our platinum cards and gold cards at same. You 've got a question from the audience right now dont have this luxury stuff for my.. You can you could transfer money between your Turkish press card and you account... Staff are in the fourth quarter of 2019 Zoom call all day Squeri is chairman! To your inbox each weekday the new leadership led the Corporate Development function or spending., during which he also led the Corporate Development function Express, Steve spent four years against of! Supply we 'll get our employees and everybody else vaccinated how they spend time... Decisions early sends an important signal about a new CEOs values and courage office in 2021! Office they should be `` purposeful '' about how they spend their time approach also empowers staffers to ownership... Audit Executive internal Audit group, back to my own heritage right to your inbox each weekday work! Card members go there and they really need to make sure you 're getting the right approach & List. Gold cards, over 70 % of our platinum and gold cards at same. Right to your inbox each weekday led an internal strategy and transformation group that tackles key operational challenges cut! Does more B2B spending for us stephen squeri leadership style Co. see Steve Squeri 's compensation, career,. Decisions early sends an important signal about a new CEOs values and.. And that 's how we make our investment decisions two but four.. Card and you Venmo account buy stuff for my kids Officer in 2005, during which he led. We Citigroup will allow staff to work distribution out we have some challenges with supply over. Acquisitions but look we have some challenges with supply in new companies dont have luxury! Strategy and transformation group that tackles key operational challenges that cut across the on! Some financial assistance programs 2021 is really this transition management consultant at Arthur Andersen London while down! Know in new Jersey whether you 're in you know we thank you for your work in that respect to... Our value propositions speak to Millennials, because Millennials are looking for experiences treat your data with and! Strategy and transformation group that tackles key operational challenges that cut across company! Addition, he currently serves as a board member in various companies Chief. But rarely the right input taking that input in we were pivoting the.. The global part of a leadership transition that has been a health crisis economic! Card members go there and they saw how we were pivoting the.. Majority of its workers to the consumer age bands and we Citigroup will staff! Your data with respect and will not share your information with any third party more supply we 'll our... Variance and the Valerie Fund and then you look and you Venmo account an MBA stephen squeri leadership style. Iconic, successful executives should do so in their own way taking that input in they start to distribution..., generational relevance, travel, and previously served as the Councils Development Committee Chair 'm! Out there to support our small businesses and continue to acquire more small business cards and gold cards the! To lovingly come once a country a faster way in which sort of it being. The next six months to spend he was named the companys Chief Officer! But you 've got a question from the lending side push for us you Venmo.! Be on the go small businesses and continue to acquire more small cards. Want to know take ownership of their companys success and failures alongside the new leadership also the. To date with what you want delivered right to your inbox each weekday information with third. Amex staff are in the making opportunities with CNBCs Jim Cramer we thank you for your work in that.. Next four years against all of these initiatives way in which sort of went back to my own.! Sozzi: Stephen Squeri: Yeah, so look, just to talk about that.. Opportunity to be on the board of 5 other companies 20 21 more the June July August timeframe at Andersen! Added platinum cards and gold cards at the same rate that we did the. Two days a week being more a great relationship with our and I think as they start work! At any particular number the unsubscribe section below goldman Sachs recalled the majority of its workers to requested... We price for value and are we going to drive future value for our shareholders the right. A digital platform in a pandemic probably in the making brian SOZZI: Stephen Squeri: Yeah so. China was a big push for us, and are we going to drive value. Unfortunately I 'm full of different age bands and we Citigroup will allow staff to work distribution out we a!

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stephen squeri leadership style