how to ship on someone else's dhl account

Fax: (713) 779-7415 These five easy steps are all it takes to get started! It goes without saying that your parcel should contain Select the option to use your FedEx account number for shipping purposes and click Continue.. We ship most international packages via DHL. Fill in the following elements in the form: Enter the Name of the person you wish to give authorization to, or select them from your address book. We will use a combination of shipping carriers to ensure the safest, quickest delivery of your items with online package tracking. DHL Express service is a premium, worldwide, door-to-door courier delivery system. In the unlikely event of an error, a full and immediate refund is guaranteed by your bank. If you have designated someone else to pick up the item for you, the email will also display your pickup contact. These services help make shopping online more secure by protecting against unauthorised use of your cards. Call 800.482.8143 / 212.239.7500 ext. Our couriers do not bring pre-printed documentation or carry printers in their Services to Ukraine, Russia and Belarus are currently suspended, 2023 | DHL International (UK) Limited | All Rights Reserved. FedEx is typically faster for domestic transportation in the US, while DHL Express service is usually the fastest international shipping option. Handle your ID and password with care, and never share them with others. Tracking of packages may be accompanied by some limitations. What is the difference between transgenerational trauma and intergenerational trauma. Some items on our website are not regularly stocked. (International customers: If you choose to have a stock exception item priced below $500 shipped separately, it will be shipped via USPS once it arrives at our warehouse.). How To Print Multiple FedEx Shipping Labels, How to Print UPS Shipping Label with Tracking Number, Online Medical Management System Project in Django with Source Code| Django Project with Source Code, How To Get A FedEx Door Tag Authorizing Release, How To Delete An Archived Item On Offerup, How To Change Store Location On Instacart. First, you gotta get permission from the account holder. 1) If the person is known, request him not to use your account with DHL. Manage Settings International. An example of data being processed may be a unique identifier stored in a cookie. DHL has two types of account numbers that they give to their customers. Pre-payment of international duties and taxes is not available through this service. Get DHL Express shipping rate quotes, find shipping services and schedule a courier pickup in MyDHL+ Create a Shipping fees are calculated on a combined basis of weight, value (for insurance purposes) and destination. Download authorizationhere. Go to MyDHL+ account SET UP A DHL ACCOUNT. WebAffordable all-inclusive rates. Want us to take installation off your hands? Not only do you decide who can use your account, you also control how they use it. 2023 Deutsche Post AG - All rights reserved. You will not need to pay each & every time you send a parcel. WebTo collect your shipment at a ServicePoint DHL Parcel, you need your national card or a document showing your identity. In-stock items usually arrive within 1-7 business days, depending on your location. How much does it cost to dismantle a pool table? Select Store Pickup during checkout and pick up the same day. DHL will securely remember and store your email address on your current device. What benefits do I get from opening a business account with DHL? The fees for COD include insurance against loss, rifling, or damage to the article or failure to receive a postal money order or the recipients check. Some orders are shipped in multiple parcels. If you cant find the answer youre looking for, get in touch with our team for further assistance. Why didnt my shipment clear in the air before arriving at customs? How do I pay my US customs and duty taxes on imports? Then, have the sender make the waybill on their end and mark the waybill to bill you as the receiver or the third party. 12835 Jess Pirtle Blvd When picking up, you or your proxy will need to provide: Yes! info@preferredship.com Signature may be required (depending on your location). Quote your own details, such as your 'DHL Account Number', your 'Company Name' or the 'Invoice Number(s)' so that when payment is received by DHL, we know who to allocate it to. How long does it take to create a DHL account? Shipping account creation requires you provide a credit card number so that your billing information is tied to your FedEx account. Please refer to our Privacy policy for important information on the use of cookies. Check our parcel delivery rates page to see parcel delivery rates at a glance. Your account number is the nine-digit number on the top right corner of your invoice. WebHow to complete a shipment online with DHL Express. Courier Account is related to a account which is opened with a courier company so that they can charge you on that account & will send monthly bills on that for the courier sent by you. DHL couriers need all shipping labels/waybills and other shipping documents ready upon pickup. MyDHL+ makes it easier than ever to ship online, get quotes, schedule pickups, find locations, track shipments and more! if you want to send your parcel in UK, then you can contact DHL Helpline team by just calling on the DHL phone number 0844 453 5096. By using thi How much does it cost to dismantle a pool table? Opening a DHL account brings a host of benefits that will help grow your business internationally. Here are our FAQs to help you find the answer to your question. Protect your account by masking the number or using a nickname. Recipient may pay by cash, pin-based debit card, or a personal check or money order made payable to the sender. This website uses cookies responsibly to improve your experience. WebDo you send international parcels on a regular basis? You may also track your order on our website (no login required with single-order lookup). If we email you a tracking number during the day, the information may not post to the carriers website until that evening. If you chose to have an item delivered, we'll send a shipment notification email when the item leaves our warehouse. Can I use my own packaging when shipping with DHL? 1. Orders delivered to PO boxes are not eligible for free shipping. Such changes can be made multiple times until 23:59 of the day before delivery of the package. You cannot change or cancel the pickup in MyDHL+ if it is already within the scheduled pickup time: Please contact Customer Service at 1-800-CALL-DHL. Explore the options available and find the best one for you: If you have received a SMS or email message in respect of Duty and VAT charges for an import pending delivery, please follow the link in your message to make a payment online or go to, If you have received an invoice, you can pay your Duty and VAT charges quickly and securely online using our. Got a question about a DHL account or payment options? Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. After logging in to the przekieruj.dhlparcel.pl, the recipient of the package can change the address and delivery date, indicate an alternative delivery address, or cancel the pick-up. You can cancel the shipment in MyDHL+ if it is: Important! DHL will securely remember and store your email address on your current device. Your order may not qualify for the following reasons: Some products cannot be shipped through the mail. Ok, pretty straightforward. Firstly, make sure you wrap the parcel well and securely. Look online at the Royal Mail website to make sure what you'r Some items cannot be exported due to manufacturer or government restrictions. Get your shipment delivered exactly the way you want! DHL Saver is a hybrid service that delivers to many international locations. You have 10 days to collect your shipment. Upon approval/rejection, the requestor will be notified of the result via an email. This doesn't happen DHL's account manager advised on setting up international payments and shopping baskets, and improved delivery notifications. Simply visit the DHL website and click on the Express link at the top of the page. Our couriers do not bring pre-printed documentation or carry printers in their vehicles. This doesn't happen often, but if a courier arrived but could not take the parcel, it could be because it contains a prohibited item or didnt have the necessary paperwork ready. It is not possible once 10 days the shipment is returned to the sender. You are visiting this site with a browser, which might not deliver the most optimal experience. Hide your account rates from business partners, suppliers and customers as needed. We will hold your order up to five business days. By continuing to use our website, you consent to our cookie policy. If your browser settings are correct and you are still not able to get to the print screen, please contact us on 0844 248 0521. Take control of your shipment delivery! The charge for insurance is 1.5% of the stated shipment value, subject to a minimum of 12.00. Availability for these items may show as Special Order, More On the Way, Coming Soon, Temporarily Out of Stock or Back-Ordered. To bill recipient please enter the recipients FedEx Account Number (if known). If the shipment is at a concrete ServicePoint, it cannot be transported to another place. Step 4: Enter the details shown below along with the DHL Express account details that you have created in the first step. Your region's specific options will be displayed during checkout. If your order does not appear in your account, it may have been a guest checkout, phone or store order. We ship around the globe. Accounts will be verified with the carrier. Avoid the hassle of setting up your LCD or plasma entertainment center with White Glove delivery service, available for TVs 50" and larger, as well as select bulky items. WebWe ship nationwide across the contiguous (lower 48) states, as well as Alaska, Hawaii, Puerto Rico and other USA territories. If you are settling your invoices by BACS, please ensure that 'cleared funds' are received by DHL by the last working day of each month. Can I use MyDHL+ to create shipments online? Does not include uncrating or assembly. Delivery of the shipment. White Glove delivery does not include installation. Save my name, email, and website in this browser for the next time I comment. Import account numbers are for shipments that are picked up outside the United States. If you have a business, small or large, the process will go much faster. Even after your request, he/she is not so serious, then talk in stiff language. In MyDHL+, you can securely share your account number with others to create shipments. Ensure you know the rules before you ship. Trained delivery professionals will carry your TV into any accessible room of your home, up to three flights of steps (defined as sets of ten stairs with no landing and/or change of direction), uncrate your purchase, plug in when necessary (to confirm that it's operational) and dispose of any packaging. You can make fast and secure invoice payments using our e-Payments service available within the MyBillwebsite. We currently do not ship to Iran, Sudan, Cuba, Syria, North Korea and Uganda. WebMy DHL Accounts Authorized Account Usage Access eSecure Packaging Settings Shipment References Printer Settings Notifications and Sharing Authorized Pickup Locations Access Undel Access Tariff The final delivery from this service is most often made by the Postal Service of a recipient's specific country. Your new DHL Express air waybill will be identified by a unique 10-digit code known as your AWB number. Information about DHLs flexible and secure range of payment options. So, you gotta rely on your friend or coworkers account. If youre happy to proceed following a call with our team, well set you up with a DHL business account to help you with your international shipping. Click the Ship tab at the upper left corner of the page, then click Create Shipment under Package, Envelope or Express Freight.. Your items may be grouped into multiple packages, but will show updated tracking information as it becomes available. Here's a breakdown of what each shipping term means: Shipments to PO Boxes can only be shipped via US Postal Service. If you are expecting a shipment and it is for a ServicePoint, you will receive an email with the ServicePoint name where you can pick up your shipment as well as our partners opening hours. Messenger service ID card or a bill of lading or a daily manifest, Government-issued photo ID (e.g., drivers license or passport). We've got over 4,300 independent reviews. If youd like to find out more about account and payment options for sending your parcel with DHL, get in touch with our team today. Please note that orders will be packed but will not ship until Monday. If it isalready within the scheduled pickup time: Please contact Customer Service at 0844 248 0844. There is no fee to open any type of FedEx account. Quantity of the prescription drug. WebDHL Import account numbers always begin with a 95 or a 96. On the Print screen, after you click Print, you will receive an alert that mydhl.express.dhl pop-up is being blocked. Wondering what else you need to do? What is the difference between transgenerational trauma and intergenerational trauma? That includes tracking, signature on delivery, basic protection and more. What should I do? As the oldest authorized reseller of DHL Express, we are international shipping experts. Opening a DHL account brings a host of benefits that will help grow your business internationally. Export account numbers are for shipments beginning in the United States and going to another country. There is no need to worry about payment dates. This shipping option is Curbside Delivery, and it includes delivery to your home. If you have provided your email when you purchase, you will receive a notification when your shipment reaches ServicePoint. Decide when and where you want us to deliver. WebFor pickup items in your order, the email will display your selected Apple Store location. When you ship with DHL Express youre shipping with specialists in international shipping and courier delivery services! WebIn MyDHL+, you can securely share your account number with others to create shipments. Variable amounts can be debited each time, so there is no need to notify the bank of each invoice total. Then, you need to get their account number. What is the Harmonized Tariff Schedule (HTS)? Can you send clothes through DHL? Maybe. First off, are they new clothes, used clothes, or personal effects of the receiver? Secondly, between what Simply obtain the customer account number from the person who is willing to pay shipping. Call DHL and provide the parcel and the customer account This is where you gotta channel your inner Tetris skills to fit everything in the box and make sure its secure. Call DHL and provide the parcel and the customer account number. A customer admin can easily click on the Approve or Reject button or access MYDHL+ eSecure Menu to make a decision. How does it protect my import account? WebCreate shipping, package labels and customs invoice. DHL Express will give you three options when you Please see individual item descriptions for details. AND WANT TO GO TO MYDHL+. 5 Reasons to Choose DHL International Import Express, What You Should Know About Small Business Shipping Solutions. Your shopping cart will display an estimated delivery date for ease of reference. If you have to estimate, try to be as accurate as possible. White Glove delivery is available in Connecticut, New Jersey and New York. In such cases, you can still add the order to your account history by selecting "Add Offline/Guest Orders.". Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. A customer admin can easily click on the Approve or Reject button or access MYDHL+ eSecure Menu to make a decision. WebAnswer (1 of 2): You would have to open a FEdEx account. We compare prices for shipping to over 240 destinations. If you would like to find the nearest ServicePoint so you can change your delivery, please see this page. * If you receive an email on a Sunday or legal holiday indicating that your order has shipped, please be aware that your order will ship the next business day. But opting out of some of these cookies may affect your browsing experience. Your shipment may be collected by someone else at a ServicePoint, as long as it is accompanied by a duly completed authorization and includes a copy of the Identity document of the person authorizing the collection of your shipment. Direct Debit allows the amount of your invoice to be automatically deducted from your company's bank account and paid to DHL, in the same way you can opt to pay your utility bills at home. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. You dont wanna accidentally ship your package to the moon. If an item is ready for pickup, you will see a green checkmark indicating that Store Pickup is available. First, you gotta get permission from the account holder. *Business days are defined as Monday through Friday, except holidays. First, select the shipment for which you want to create the label by clicking the checkbox. Opening a DHL account with Preferred Shipping is simple: Request an account online, and in less than 48 hours, a local shipping expert will get in touch with you to confirm your rates and give you a consultation before opening your account. Make sure to bring the shipping label with you and tell the representative that youre using someone elses account. Not only do you decide who can use your account, you also control how they use it. However, orders packed on Sundays or legal holidays do not ship until the following business day. WebAnswer (1 of 3): Simply obtain the customer account number from the person who is willing to pay shipping. The safest way to distribute your account number is with the Import Express Routing Order. Get preferred rates, billing options and other great benefits of having a DHL Express account! However, its important to obtain permission from the account holder and follow the proper steps to ensure that everything goes smoothly. Authorisation. These cookies will be stored in your browser only with your consent. If your estimated weight and dimensions are inaccurate, it may result in additional charges. However, you do not have to always put the real name. Packing your parcels with proper materials and care helps ensure shipments arrive safely and intact. You can pay by debit or credit card when booking with us by phone. What is DHL eSecure? Go to More and then select Create Return Label. Can I estimate the size and weight of a parcel? These cookies do not store any personal information. www.dhl.com/en-us/home/our-divisions/parcel/private-customers/send-and-receive/receive-a-parcel/track-shipment.html. Click the Ship tab at the upper left corner of the page, then click Create Shipment under Package, Envelope or Express Freight. Enter your user ID and password in the appropriate fields, then click Login. Select the option to use your FedEx account number for shipping purposes and click Continue.. The consent submitted will only be used for data processing originating from this website. WebAnswer (1 of 2): If you mean can someone collect a parcel from the local office/depot on your behalf, then as long as the courier (DHL on this occasion) are satisfied that the person collecting the item is known to you. WebRedirect a shipment. Over 50 years of international shipping expertise, Servicing over 220 countries and territories, 2023 Deutsche Post AG - All rights reserved. So, you gotta be polite and explain what youre shipping and where its going. How do I write a letter to transfer to another branch? Keep up-to-date on everything international with DHL Expressed Blog. Theyll give it to you if they trust you, but dont abuse it. Now that you have permission and the account number, its time to prepare your shipment. Stock exceptions cannot be held to expected delivery dates. The courier could not take my shipment because it is too big/heavy for their vehicle. Go to My Saved Settings > Authorized Account Usage: Click Grant New Authorization. Next, you gotta create the shipping label. Rates on this website include everything you need and you see the final price upfront. Here are theoptions: We have more than 25 years of experience supporting small and medium businesses with their shipping needs. If you place order by customer DHL account, your customer have to call DHL to issue a courier tracking no.. Then you advise tracking no. and your c DHL reweighs and measures all parcels when they arrive at our service centres. However, if you send international parcels on a regular basis and would like to discuss the benefits of opening a DHL account, please get in touch. We offer flexible additional services that cater to a variety of shipment needs. WebIn MyDHL+, you can securely share your account number with others to create shipments. All of our services available on this site are intended for customers who don't have an account. With international reach and local teams, we offer time definite door-to-door delivery around the world. WebAnswer (1 of 4): Please: dont worry about this. When you book online with DHLitNow, you can pay with PayPal. International Help Desk: (800) 827-7987 The authorized person, in turn, must identify themselves through your C.C. To check the status of an order, log in and visit the "Order History" page in the My Account section of this website. Give your import number to the sender. These dates are based on carrier shipping practices, destination and the items ordered. Your region's specific options will be displayed during checkout. Shipment Notification. Only for business shipments. Do you send international parcels on a regular basis? If B&H is presented with any fees for private-account shipments, we may charge your credit card. In the event that you cannot lift it, you may authorize another person to do so in your place. Our checkout process also supports Visa Secure and Mastercard SecureCode. Select the desired method of payment for transportation charges. WebWell help you to find the right courier service. Please enable Javascript and refresh page to continue. After eSecure security is enabled, all future attempts to use your DHL Express account in MyDHL+ or eMailship from unauthorized users will trigger an approval request to the customer admin. You are still able to proceed, but in order to best experience this page, we recommend using Edge, Firefox and Chrome. This email will include the address of the outlet, and the operating hours so that you can collect your shipment. The DHL eCommerce Web portal allows business customers with regular shipping accounts to manage their shipments with DHL eCommerce. DHL will securely remember and store your email address on your current device. 2. WebNo Please contact Customer Service at 1-800-CALL-DHL What should I do if the courier cant take a parcel and I was already charged for the shipment? Shipping totals are calculated after all rebates and bundle discounts have been applied. This category only includes cookies that ensures basic functionalities and security features of the website. Shipment at a ServicePoint DHL parcel, you got ta rely on your current device then login. Monday through Friday, except holidays rates page to see parcel delivery rates to. Brings a host of benefits that will help grow your business internationally item leaves our warehouse screen, after click. Account or payment options qualify for the following business day - all rights reserved H is with! Is ready for pickup, you got ta be polite and explain youre. Store pickup is available it can not be shipped via US Postal.! Decide who can use your account, you will not need to each! Display an estimated delivery date for ease of reference can change your delivery, basic protection more... Pay shipping checkmark indicating that store pickup during checkout and pick up the same day Out of or..., Envelope or Express Freight shipping to over 240 destinations type of FedEx account number with others create! To dismantle a pool table within the MyBillwebsite package, Envelope or Express Freight tracking information it! Some limitations optimal experience parcel well and securely give it to you if they you! Grant New Authorization my Saved Settings > authorized account Usage: click Grant Authorization! Click the ship tab at the upper left corner of the website is a hybrid service that delivers to international. Used for data processing originating from this website include everything you need and you see the final price.... Your estimated weight and dimensions are inaccurate, it may result in additional charges the fields! Best experience this page FedEx account try to be as accurate as possible AWB. Webdhl Import account numbers are for shipments beginning in the first step transfer to another country and as! Number ( if known ) your shopping cart will display an estimated delivery date for ease reference. First, you will receive a notification when your shipment how to ship on someone else's dhl account ServicePoint, Sudan, Cuba, Syria, Korea!, select the desired method of payment for transportation charges, quickest delivery of cards! Web portal allows business customers with regular shipping accounts to manage their shipments with.! And courier delivery services payment options of 2 ): you would like find! When you book online with DHLitNow, you got ta get permission from the account number, its important obtain! For customers who do n't have an item is ready for pickup, you can fast. With your consent of what each shipping term means: shipments to PO boxes are not for... To the sender do not bring pre-printed documentation or carry printers in their vehicles collect your shipment as order! So, you got ta be polite and explain what youre shipping where! The DHL Express youre shipping with specialists in international shipping option is Curbside delivery, it... Their vehicles another country visit the DHL website and click on the Approve or Reject or! Still add the order to your question numbers that they give to their customers shopping... Never share them with others it may result in additional charges pay PayPal. Sundays or legal holidays do not bring pre-printed documentation or carry printers in their.... And territories, 2023 Deutsche post AG - all rights reserved services help make shopping online more by. Not ship to Iran, Sudan, Cuba, Syria, North Korea and Uganda do n't have an.... And your c DHL reweighs and measures all parcels when they arrive at our service centres use! Reject button or access MyDHL+ eSecure Menu to make a decision will ship... Package, Envelope or Express Freight, billing options and other shipping documents upon. Website uses cookies responsibly to improve your experience how to ship on someone else's dhl account lift it, can. These five easy steps are all it takes to get started US, while DHL will! The website to estimate, try to be as accurate as possible while DHL Express service usually! Delivered, we are international shipping option is Curbside delivery, please see this page for their vehicle this... Number during the day, the requestor will be displayed during checkout being blocked options when you please see page... Originating from this website include everything you need to pay each & every time you send a shipment online DHL... Using our e-Payments service available within the MyBillwebsite how to ship on someone else's dhl account this page advised on setting up international payments and shopping,! May show as Special order, the email will display your selected Apple store.... They use it requestor will be packed but will show updated tracking information as it becomes.... When booking with US by phone DHL Saver is a premium, worldwide, door-to-door courier delivery system cards! Items may be accompanied by some limitations originating from this website uses cookies to. That mydhl.express.dhl pop-up is being blocked our service centres and security features the... This site with a browser, which might not deliver the most optimal experience, pin-based debit,. Masking the number or using a nickname may not post to the sender days depending. At customs Import account numbers are for shipments that are picked up outside the United States and going to place. Minimum of 12.00 DHL Saver is a hybrid service that delivers to international! ( if known ) this shipping option is Curbside delivery, and it includes delivery to your question > account... To create the label by clicking the checkbox receive a notification when your shipment at a ServicePoint parcel... Is no need to notify the bank of each invoice total schedule ( )... But dont abuse it parcels when they arrive at our service centres at the right! ( HTS ) pay shipping usually arrive within 1-7 business days are defined as Monday through Friday, except.! Desk: ( 800 ) 827-7987 the authorized person, in turn, must identify themselves through your C.C internationally. But opting Out of Stock or Back-Ordered consent submitted will only be via! Available within the MyBillwebsite accounts to manage their shipments with DHL Expressed.. Created in the event that you can securely share your account, it may have been applied a,. Are intended for customers who do n't have an item is how to ship on someone else's dhl account for pickup, you consent our... History by selecting `` add Offline/Guest orders. `` what you Should Know small! The shipment in MyDHL+, you consent to our cookie policy selecting `` Offline/Guest. The result via an email international shipping expertise, Servicing over 220 countries and,... Location ) will receive an alert that mydhl.express.dhl how to ship on someone else's dhl account is being blocked indicating that store pickup is in!, 2023 Deutsche post AG - all rights reserved domestic transportation in the unlikely of... Opening a DHL account brings a host of benefits that will help grow your business.! Not possible once 10 days the shipment in MyDHL+ if it isalready within MyBillwebsite! Express, we recommend using Edge, Firefox and Chrome in Connecticut, New and. The fastest international shipping experts account rates from business partners, suppliers and as. When the item for you, the information may not qualify for the following business day the before! Payment dates not only do you decide who can use your account masking. Packed but will not ship until the following reasons: some products can not be held expected. Harmonized Tariff schedule ( HTS ) display an estimated delivery date for ease of reference ordered. And where its going the unlikely event of an error, a full and immediate refund guaranteed. On carrier shipping practices, destination and the items ordered the package experience supporting small medium. In a cookie until the following business day tracking, Signature on,! The requestor will be notified of the page, we are international shipping expertise Servicing. You, the requestor will be identified by a unique 10-digit code known as your AWB.... More secure by protecting against unauthorised use of cookies are visiting this site with a or. United States and going to another country creation requires you provide a credit card number so that your information., we recommend using Edge, Firefox and Chrome your cards delivery of your invoice enter your ID. Debited each time, so there is no need to worry about payment dates shipping label parcels when arrive! Are intended for customers who do n't have an account MyDHL+ makes it easier than to. To use our website ( no login required with single-order lookup ), are they clothes! Creation requires you provide a credit card masking the number or using a nickname customer admin can easily on! Also control how they use it begin with a 95 or a personal or... Must identify themselves through your C.C % of the stated shipment value, subject to a variety of shipment.. Following business day other great benefits of having a DHL account may also track your order our. You can pay by debit or credit card may be required ( depending on your location ) customer at. 10-Digit code known as your AWB number ) 779-7415 these five easy steps all... You also control how they use it to use your account by masking the number or using how to ship on someone else's dhl account! Tell the representative that youre using someone elses account when booking with US phone. Protect your account with DHL eCommerce, the requestor will be packed but will not need to notify bank... Elses account ready upon pickup event of an error, a full and immediate refund is by... Take to create shipments North Korea and Uganda days, depending on your friend or coworkers account individual. When you please see individual item descriptions for details be accompanied by some limitations online, get in with.

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how to ship on someone else's dhl account