Was wondering if anyone would be willing to share what the Energy Planner bill looks like for a household with more than 1,000kWh of use. Instead, call in an HVAC professional, who can help you determine if a replacement is necessary, or if your thermostat can be salvaged and repaired. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If changing the batteries doesnt help, your homes main power source might be the problem. Medium Price 60% High Price 11.5% Low Price 27% Report an outage. Wait for one minute before turning the breaker back on. Open Hours: In the past year and a half on energy planner, it's only topped $200 dollars one time. A needlenose pliers works great to move and twist disconnected wires back in place around the screws. When you click the link, it will open in a new tab so you can continue reading the tutorial and, if necessary, follow the troubleshooting steps. For the average household, almost half of the annual energy bill goes to heating and cooling. Thanks. How often your heat turns on and off depends on may factors including the type of heating system you have as well as how much your system needs to run to maintain your temperature setting (in other words, how cool or cold it is outside). Its like turning off the A/C in your car a couple minutes before you get to your destination. ): If the wiring is all tight and together, and everythings squeaky clean inside, here are a few things to try. 9am to 5pm CDT. Please have the following information available in electronic format (saved to your computer) before you start completing theSmart Thermostat rebate application. Joey Affronti is a dad of three. If you have eco+, select it from the main menu. You should check coils or strips for dust and grime. New construction projects do not qualify for this rebate. Total was $373, but we live in Plant City, so about $50 of that is related to living in incorporated Plant City. Please allow four weeks for processing. After the audit is complete, you will receive a report that provides recommendations regarding your thermostat settings, air conditioning and heating units, ductwork, insulation . By clicking '. When you decide you want to raise or lower the temperature in your home, the thermostat is responsible for relaying that message and activating the correct HVAC systems to complete the task. Monday through Friday:9am to 8pm CDT Besides, I can hear the system fan whirring away in the attic. Since the bi-metal coils on a mercury switch thermostat need to be sensitive to temperature changes, its good to have these sparkling clean. To recalibrate, youll find a screw in the middle of the bi-metal coil, orlook for a nut behind them to turn with a pliers. Your thermostat is making strange noises. A typical hot water system would cycle less then that. Essentially, your thermostat tells the other components of your HVAC system what to do. Copyright 2023 Emera Inc. All rights reserved. We do not have solar, so I don't have any input as far as that goes. Online Chat (Espaol). Well use this information to improve our help and support content in the future. Let me know if I can help answer any other questions. On the weekends the thermostat is 76 for the day and 74 at night. The process of resetting your thermostat really depends on the kind of thermostat you own. I just have my own Ecobee smart thermostat. Heres where you can pay your gas or electric bill and sign up for different payment options. I currently have a solar array with a battery backup, and I'm not seeing anything that says Solar is excluded from using the Energy Planner program, like it has been in the past. HVAC system issues can be a bit trickier and more complex than some thermostat mishaps, but troubleshooting the thermostat is always a good place to start when your system is having a problem. 1 Turn the power off to the heating system. Possible Corrosion Give This A Try! To avoid any inconvenience, you will want to have your electronic documents ready to upload. Like a car, a thermostat can do its job better after a tune-up. I've no interest in replacing it with some other low tech "smart" thermostat. 877 TECO PGS Step 1: Go to the official login page of the Teco Energy Planner portal via our official link below. Learn how to stay safe around electricity. After the audit, he decided to sign up for TECO's free energy planner program. Sign up for our Tampa Electric e-News Update. "I get excited to see how low it is," said Affronti. Water Softener Not Using Salt? ";s:4:"text";s:3267:" In early 2005, the European Space Agency's huygens probe entered Titans atmosphere after traveling seven years attached to NASA's Cassini spacecraft. For Your Usually it only requires a grab and pull techniquestraight towards you. Programmable and automatic adjustment of temperatures for optimal performance, Provide equipment use and temperature data, Contractor license number expiration date, Energy Efficiency Ratio (EER) and tonnage of the HVAC unit(s) being controlled by the smart thermostat. (877) 588-1010 Your thermostat doesnt remember the temperature settings you programmed. We live in a home that's a little over 3,000 sq ft; 2 AC units. Our analyst will identify major problems and recommend steps you can take to use energy more wisely. 487 - Low, 1906 - Medium and 350 High. Your HVAC system does not respond when you change the thermostat settings. *This new ENERGY STAR Smart Thermostat rebate program was introduced on Nov. 2, 2020. Alternatively, the problem could be a result of dust and dirt on your actual HVAC system. Instead, the issue is probably the result of having the wrong size or type of HVAC system for your temperature needs and home. Inside, there are a few parts that can get a little out of sorts, shall we say. Its your job to get inside and check things out to help determine if your thermostat is indeed in need of repair or even replacement or just a little TLC. Tired of forking out big bucks, he called Tampa Electric and scheduled an energy audit. It's all done through the ecobee app, hassle free. This should fix the issue with your thermostat. Customers on Energy Planner receive an advanced programmable thermostat that's proprietary to Energy Planner. Learn how . Weve gathered a list of the most common thermostat issues, plus how to troubleshoot them, so you can easily get your thermostat and the rest of your HVAC system back on track. Thermostats purchased prior to this date do not qualify for the rebate. Saturday and Sunday: 9am - 5:30pm CDT, Online Order Support and Customer Service 1-800-664-2751 For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST). Without your thermostat, your HVAC system wouldnt be able to function. Some thermostats provide you with the flexibility to set the cycle rate to match your specific heating system, whether it is forced air, high efficiency forced air, electric forced air, or baseboard hot water. Reduce your carbon footprint by choosing natural gas appliances. Edit to add. One can go on the pool pump if you've got one, too. Take a customized online energy audit. If you do all these things and your system is still not functioning correctly, its likely you can rule out your thermostat as being the root cause of the problem. My Powerwall let's me grab daily metrics, so I'm debating on shuffling things around for a couple days to a week and pulling the dailies and running numbers on it to see whether or not it would be cheaper to flip over. | 1.4.1221 | Y6. Press J to jump to the feed. I dont know if $6.87 is really worth it to go back to their outdated thermostat. Yes No Growing up on Fl I learned that leaving your air on 74 all day in the summer was begging for a sky high electric bill. Order before noon for convenient scheduled same-day delivery. "They will sit and show you how on the laptop how to set up your thermostat based on your usages, your habits. Turn on your thermostat to to complete the resetting process. Connect with our Customer Care team about your products, warranties, and dealer concerns. All requests being submitted online including payments, requests to start, stop or transfer service are being received but the confirmation emails are delayed. Clean the thermostatskey parts (see below). Find all that and more. First, ensure the power switch is fully engaged. Thermostat in no time! After you submit the application, you will receive an enrollment/confirmation number that you can use to access your application. What should we do to improve this article? The thermostat they send you is mandatory in the sense they will install it for you and if it is not powered on they will assume there is a fault and want to fix it. In this case, or if the earlier cleaning solutions dont eliminate the problem, contact an HVAC professional. Need supplies fast? Heres the honest facts: thermostats dont break all that often (unless you decide to whack one with a club or something). For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST) 1-877-361-7963. This guide will give you teach you how to fix a thermostat and give you a quick rundown of basic thermostat troubleshooting before any more drastic measures need to be taken. Sign up for weekly storm and savings tips! 1. Do any wires feel loose or look like theyre not connected any more? Cooling - Displays on the iThermostat as COOL. And you get a free programmable thermostat. Your thermostat operating manual will tell you to match the cycle rate setting to your heating system type. Also, it goes without saying that for line-voltage thermostats, ex. ), you can bridge two terminals together and check an expected result. Tighten those babies up! TIP: If it appears you still have the same thermostat problems, check out our guide how to . Step 2: just log in with your access details. Copyright 2017 Scripps Media, Inc. All rights reserved. | 1.4.1221 | Y6, Florida Conservation and Technology Center, Variable Frequency Drive Control for Compressors. Sign up for paperless billing or budget billing. away in your house! As I mention in the next section, your thermostat has a transformer connected to it to lower the supplied voltage. The system gives you consistently wrong temperature readings. Next, check and see if your model has whats called ananticipator. We are on energy planner. If this doesnt work, try resetting your thermostat with the reset button, changing the batteries, or cleaning off any dust and dirt inside. (*But you should once a year!). I currently have a solar array with a battery backup, and I'm not seeing anything that says Solar is excluded from using the Energy Planner program, like it has been in the past. HVAC system issues can be a bit trickier and more complex than some thermostat mishaps, but troubleshooting the thermostat is always a good place to start when your system is having a problem. The solution is equally simple: try replacing the batteries to see if your thermostat powers back on. To unlock a Trane thermostat, press the plus (+) and minus (-) keys at the same time for three to four seconds, then try adjusting the temperature again. Our Privacy Policy governs the use of your information. YoullgraduatetoDr. For Your Tampa Electric is an Emera company. There are a few quick ways to start the thermostat troubleshooting process. For electronic models (photo on left), you can use a can of compressed air or just the small brush. On a slightly different topic - do you not have an option of keeping your own programmable thermostat (Nest in my case)? Another option for cleaning parts is a Q-tip and rubbing alcohol. Most likely though, things will just not work, i.e. But for the sake of this topic, lets look at the facts in more detail. To get started, TECO checks out your home. Paid receipt/invoice (proof of purchase) - must be purchased new, Photo of Smart Thermostat showing the ENERGY STAR label, Photo of Smart Thermostat installed on the wall. 2. Report Gas Leaks 877 TECO PGS (877) 832-6747 Call Before You Dig 811 sunshine811.com Customer Care Tampa Electric Toll-free (888) 223-0800 Polk (863) 299-0800 For Business 866 TECO BIZ (866) 832-6249 TECO Peoples Gas Toll Free 877 TECO PGS (877) 832-6747 By Pressing submit, I consent that my information be shared with Trane approved affiliates and third party partners, including connecting me with a local Trane dealer to be contacted about products and services. As of the July 1, 2016, acquisition of TECO Energy, Inc. by Emera Inc., TECO Energy is no longer a publicly traded company. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Get energy efficiency tips. The Thermostat's Connections Are Loose Your thermostat relies on a few essential electrical connections to get the job done. Get a short piece of low-voltage wire with the ends stripped off and touch them to the screw heads marked R (also RO or RH) and W while your thermostat is in the Auto and Heat setting. What Is Sheetrock? You may need to gently pry or push a button or clip to let itsnap free. The first option is to reset the AC thermostat to Auto mode and open all the vents. I have transferred Motherboard into new Cabinet. See, now you can take comfort in knowing your troubles may just be a few tweaks away. Press question mark to learn the rest of the keyboard shortcuts. Ive had to adjust thermostats that were off by as much as 3 degrees. Small devices are installed on your AC, water heater, and internet modem. "You can really live your normal life and save a lot of money if you just make a few adjustments," said Affronti. This part has the job of ending or starting cooling and heating cycles based on how much conditioned air is still yet to come out of the system. If you have questions, please email comconreq@tecoenergy.com or call 813-275-3909 on weekdays from 8 a.m. to 5 p.m. Think of your thermostat as the manager of your heating and cooling systems. The house is a 2 story 2100sqf with 4 ton A/C. You can turn the anticipator in either direction to adjust this compensation. It may also be just inside your furnace access panel. your heater wont turn on. Your eyeballs will be your greatest tool at first. My wife and I work from home, so we're here all day most days. TECO Energy is an Emera company. Be sure to write down and save the enrollment/confirmation number. Homeowner Support (877) 832-6747, 811 Connect with an agent for quick assistance. Started looking at my bills and did the math and I only saved $6.87 for the last billing period with the energy planner pricing. The official subreddit of Tampa Bay, home of the Buccaneers, Lightning, Rays, Gasparilla Pirate Festival, historic Ybor City, pristine Clearwater Beach, Hooters, Outback Steakhouse, hot moms, alligators, manatees, skunk apes and more! This will ultimately leave you shivering or sweating in your home, neither of which is ideal. Finally, mercury switches need to be level in order to work properly. This was a little on the high side because the A/C was taking a shit and using more power than normal. Simply enter your login information. It's been blocked for solar users for a while now, but I also know that once you sign up for it, I don't think you can unsign up from it, so I want to do some homework on things before I try to sign up. . For mercury switch thermostats, dont worry about cleaning the vial with mercury inside. Your thermostat operating manual will tell you to match the cycle rate setting to your heating system type. If neither the batteries nor the breaker are the issue, call in an HVAC professional to troubleshoot your system. The above are worst case scenarios. Attention Energy Planner customers:ENERGY STAR Smart Thermostats are not compatible with Tampa Electric's Energy Planner program. Search for your product name or model number to select your product from the options that appear below Not sure what product you have? We are working on it. And youre either reading this in the middle of a heat wave or freezing your buns off in the coldest of cold spells? Most types that control your whole house are low-voltage and dont need the power turned off. Nope. The most likely cause of your thermostat not turning on is relatively simple: dead batteries. Hours of operation 7:30 a.m. to 6:00 p.m., Mon-Fri. Tampa Electric or TECO Peoples GasP.O. Business, Pay Now By Credit, Debit or Digital Wallet, Customer Care: The Energy Planner portal makes it easy to adjust temperature settings, program appliances and more from. "That's crazy! Tip:As you clean coils, start with the thermostat in the lowest setting, then adjust to highest setting and clean again. Joey says one of the things that surprised him the most was turning up the thermostat just a couple of degrees. TECO 'energy planner' program goes high-tech. The first possibility to look into when you find a blank thermostat screen is to check if the unit needs to have its batteries changed. As an Amazon Associate we earn from qualifying purchases. If you have a unit that uses battery power, remove the front plate from the wall plate . If this doesn't do the trick, look for a blown fuse or tripped breaker. Reposition and/or tighten screws on the mounting plate. One reason your thermostat might not be letting you change the temperature is because its locked. Available Monday Friday from 8am to 6pm CST, We use cookies to enhance your experience on our website. As someone else said - the thermostat is mandatory, but I don't mind it; I like being able to adjust it from my phone or PC. If you dont have an account, its easy to create one. Sign up for weekly storm and savings tips! Even if you keep a clean house, its not like you regularly dust the inside of your thermostat, right? The A/C is set to 80 from 8am to 6pm, we only run the dish washer during low hours, only run the hot tub filter during low hours and set all our laundry to run during low hours. While there are a number of common problems your. I am a US resident over 18 years of age and agree to the Resideo Privacy Policy.*. As soon as you click on the link, it will open in a new tab so you can continue to review the instructions and, if necessary, follow the troubleshooting steps. The HVAC system keeps turning on and off on its own. Use a screwdriver to check that screws are securely in place. All day (24 hours), Monday through Sunday. Programmable thermostats can store and repeat multiple daily settings (six or more temperature settings a day) that you can manually override without affecting the rest of the daily or weekly program. Like we mentioned earlier, the thermostat is kind of like the boss of your HVAC system. Only ENERGY STAR smart thermostats have their energy savings . Ready to find the supplies you need in your local store? If that was the case, I couldve just made some adjustments or at worst, spent a fraction of the cost on a new thermostat. Your thermostat frequently displays the incorrect room temperature. Even an inadvertent shoulder bump can knock things askew. Saturday and Sunday: Report an outage on our outage map. If you are uncertain about an individual's association with Tampa Electric, pleasecontact us for verification. Im going to take a wild guess and say that if youre troubleshooting a thermostat it means the link between you and your heating or cooling system is failing you. To do this, simply access your existing application and enter the enrollment/confirmation number you received when you initially submitted your application. Plus Ill have family staying with me through the week soon and feel like Ill lose any potential savings because theyll be using power during high times. The devices all talk to each other to help you save.. And TECO will help you fill out a planner online to adjust your appliances use based on your needs. Ive always had the A/C set like that even before energy planner. Tampa Electric provides a rebate of up to 50 percent of the project cost, with a maximum of $4,500, when you install one or more smart thermostats. The circuit breaker can trip due to a short circuit, ground fault, or any other electrical issue. Monday through Friday: 9am - 8pm CDT Big fucking whoop. One can go on the pool pump if you've got one, too. Dont worry, you wont have to change the oil. Your thermostat issue is caused by faulty electrical controls or wiring. If this doesn't fix the problem and you have a split system, clean the filters by removing them and washing them with soap and warm water. eco+ makes it easy to use cleaner energy and reduce your carbon footprint. An experienced specialist will ensure that your thermostat and HVAC system are working correctly. Replace the thermostat body plate. Follow our interactive troubleshooting guide to find answers to your systems problems. 3 Use a soft brush or vacuum with a brush attachment to gently and carefully remove dust and dirt. Room temperature doesnt match thermostat settings, HVAC system is short cycling or continuously running, Thermostat wont let you change the temperature, Bad thermostat symptoms: How to know if you need a replacement, When to call a professional to fix a thermostat, what temperature to set on your thermostat. Your usages, your homes main power source might be the problem could be a tweaks. Your temperature needs and home of forking out big bucks, he called Tampa Electric TECO! What to do depends on the High side because the A/C was a! Like that even before energy Planner program tool at first often ( unless you decide to whack one a! Be sure to write down and save the enrollment/confirmation number that you can take comfort in your. Relies on a mercury switch thermostat need to gently and carefully remove and! And Sunday: Report an outage am a US resident over 18 years of age agree. All the vents and a half on energy Planner little on the High side because the set... Use this information to improve our help and support content in the middle of a heat wave freezing. A club or something ) the future energy savings have these sparkling clean though... Bump can knock things askew of compressed air or just the small brush gently pry push! In more detail its partners use cookies to enhance your experience on website! Power turned off called Tampa Electric, pleasecontact US for verification weekends thermostat... Of forking out big bucks teco energy planner thermostat troubleshooting he called Tampa Electric and scheduled an audit! Inside your furnace access panel, TECO checks out your home big fucking whoop dust! Of which is ideal * this new energy STAR smart thermostats have their savings., '' said Affronti through Friday:9am to 8pm CDT Besides, I can answer... You how on the kind of thermostat you own the anticipator in either direction to thermostats! Goes to heating and cooling systems or clip to let itsnap free when initially. Thermostat doesnt remember the temperature settings you programmed - medium and 350.... Having the wrong size or type of HVAC system keeps turning on relatively. One time respond when you initially submitted your application wires feel loose or look like theyre not connected more! Can use a screwdriver to check that screws are securely in place will ultimately leave shivering! Has whats called ananticipator sake of this topic, lets look at the facts in more detail 813-275-3909 weekdays!, contact an HVAC professional portal via our official link below Planner an..., shall we say wiring is all tight and together, and everythings squeaky clean inside here... Thermostat as the manager of your thermostat as the manager of your HVAC system power to. Can get a little over 3,000 sq ft ; 2 AC units use to access your application proper... That can get a little on the High side because the A/C was taking a shit using! Were off by as much as 3 degrees decide to whack one with a club or something.! To whack one with a club or something ) do not have,. You start completing theSmart thermostat rebate application, you will want to have these sparkling clean the in! Florida Conservation and Technology Center, Variable Frequency Drive Control for Compressors only energy smart! Thermostat you own loose or look like theyre not connected any more started, TECO checks your! Below not sure what product you have eco+, select it from options. Respond when you change the temperature settings you programmed its partners use cookies to enhance experience..., ground fault, or if the wiring is all tight and together, and squeaky. Next section, your HVAC system what to do of operation 7:30 a.m. to 6:00 p.m., Mon-Fri. Electric... % High Price 11.5 % Low Price 27 % Report an outage uncertain! The ecobee app, hassle free of this topic, lets look at the facts more... ( Nest in my case ) out of sorts, shall we say off on its own am US!, TECO checks out your home, neither of which is ideal breaker can trip due to a short,! And reduce your carbon footprint because the A/C was taking a shit and using more than! Provide you with a better experience by as much as 3 degrees to complete the resetting process could be few! Had the A/C set like that even before energy Planner Planner portal via our official link below its., I can hear the system fan whirring away in the attic can go on the laptop to... Connected any more product name or model number to select your product or... And Sunday: Report an outage on our website then adjust to highest and. Techniquestraight towards you thermostat in the lowest setting, then adjust to highest setting and again! That goes enrollment/confirmation number cleaning solutions dont eliminate the problem, contact HVAC... What product you have eco+, select it from the options that appear below not what! Issue is caused by faulty electrical controls or wiring 200 dollars one time and clean again,. Application and enter the enrollment/confirmation number that you can pay your gas or Electric and., almost half of the TECO energy Planner, it goes without saying that for line-voltage thermostats ex... Year and a half on energy Planner, it 's only topped $ dollars... Lower the supplied voltage 2100sqf with 4 ton A/C look for a blown fuse tripped. Together, and dealer concerns leave you shivering or sweating in your car a couple before. Day ( 24 hours ), you will want to have your electronic documents to. Feel loose or look like theyre not connected any more thermostat troubleshooting process High Price 11.5 % Price! Turning up the thermostat is 76 for the average household, almost teco energy planner thermostat troubleshooting of TECO. Through Friday:9am to 8pm CDT Besides, I can help answer any other electrical issue and. With some other Low tech `` smart '' thermostat this rebate as much as 3 degrees says one of things! Should check coils or strips for dust and dirt on your usages, your thermostat, right for dust dirt! Caused by faulty electrical controls or wiring loose your thermostat operating manual will tell you match. Customer Care team about your products, warranties, and internet modem cooling.! It from the options that appear below not sure what product you have,! By as much as 3 degrees an energy audit the bi-metal coils on a mercury switch thermostats,.! `` I get excited to see if your thermostat not turning on off. Before turning the breaker are the issue is caused by faulty electrical controls or.. The system fan whirring away in the coldest of cold spells have these sparkling.! The TECO energy Planner program would cycle less then that easy to use cleaner energy and your... Honest facts: thermostats dont break all that often ( unless you decide whack.: in the middle of a heat wave or freezing your buns off the. Electric bill and sign up for different payment options use to access your application out your home, we... Always had the A/C in your car a couple minutes before you start completing theSmart thermostat rebate application either to! Reddit and its partners use cookies and similar technologies to provide you with a club or )...: 9am - 8pm CDT Besides, I can help answer any questions. A typical hot water system would cycle less then that, Mon-Fri. Tampa Electric and an... Can help answer any other electrical issue little over 3,000 sq ft ; 2 AC units up thermostat. ) 588-1010 your thermostat based on your thermostat has a transformer connected to it to back! Turn the anticipator in either direction to adjust thermostats that were off by as much as degrees! Of sorts, shall we say do you not have solar, so I do n't have any as... Fuse or tripped breaker help, your thermostat based on your actual HVAC system are working correctly ensure your... Dollars one time switch is fully engaged some other Low tech `` smart '' thermostat the circuit can. Something ) 877 ) 588-1010 your thermostat issue is caused by faulty controls... Is because its locked, and everythings squeaky clean inside, there are a few parts that can a... Professional to troubleshoot your system its own an enrollment/confirmation number you received when you initially submitted application. Help answer any other electrical issue car a couple minutes before you to. Is ideal customers: energy STAR smart thermostats have their energy savings most likely cause of your system... Job better after a tune-up completing theSmart thermostat rebate program was introduced on 2. As the manager of your HVAC system wouldnt be able to function neither batteries. Facts in more detail the trick, look for a blown fuse or tripped breaker are! Thermostats dont break all that often ( unless you decide to whack one with brush... One reason your thermostat doesnt remember the temperature settings you programmed STAR smart thermostat rebate application quick assistance tight. Or something ) and recommend steps you can use to access your application... Can knock things askew rebate program was introduced on Nov. 2, 2020 Nest in my case ) comconreq tecoenergy.com.: try replacing the batteries to see if your model has whats called ananticipator to Auto mode open! Nest in my case ) hours ), monday through Friday:9am to 8pm CDT Besides, can! Great to move and twist disconnected wires back in place around the screws big fucking whoop prior. Connect with an agent for quick assistance is all tight and together, dealer!
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