Today, Thai Airways may be canceled for multiple reasons. Book Flights from Kunming to Jakarta with Thai Airways. To cancel Thai Smile flights, you can call the customer care department at 1181 or 02-118-8888. Thai government keeps the borders locked down despite industry demands to re-open. Requesting a Thai Airways refund on your own in the UK is not a straightforward experience. Yes, the carrier has made the Thai Smile cancellation policy for its flyers to ease the revocation procedure. This occurs regularly due to bad weather circumstances. The airline expects to have a busy and successful high season in the runup to Christmas 2022 and the 2023 New Year season with other international airlines busy pursuing more lucrative destinations than Bangkok. This policy or feature can be very flexible for travelers. You can now search for the return form on the site. When I call customer service, they tell me that the refund has been processed, and that it will take up to 28 days for the funds to be returned to my bank. Once the flight takes off, you will not be allowed to cancel your flight, under the Thai Air tickets cancellation policy. But don't start your shopping spree yet, the refunds are expected to be finished by the end of January 2024. Subsequently despite numerous written requests to the Sydney travel agency- Nov / Dec 2020, January 2021, February . You also have the option to opt-out of these cookies. It appears that the airline, kept alive by cargo freight income and the protection of the court through the pandemic emergency, has made substantial progress in trimming its previously huge cost base while capturing market share as the country reopened with other international airlines, for now, scrambling after richer pickings while others are not able to compete on routes to Bangkok as before. From that, you will have the My Booking section. While widely regarded as a nice airline to fly on, Thai Airways has been bleeding cash for years. All rights reserved. Son Nguyen is an international writer and news commentator specialising in Thai news and current affairs. 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The significant airline, Thai Airways, reserves the right to reject the passengers money back for refundable tickets when the request is not received within ninety days of the date of expiration. Sign up to our twice weekly newsletter to get the latest premium travel news, exclusives and inspiration right to your inbox. Before calling us, please have your proof of Active Duty* or Veteran Status** ready and announce to our agents that you want to avail this bene. And it should have passed the funds or a refund along to you without delay. Thai Airways refunds possible, reorganisation approved. The cancellation policy of this airway identifies two primary ways for this. Refund payments paid through credit cards and other means, to be complete by the 31st of January 2024 Under revised provisions, agreed by the court on Thursday, these payments are expected to be paid, in many cases through the refund of credit card payments, to passengers by the end of January 2024. Booking flights with Thai Airways under $99 fligh deals.Thai Airways has lots of flights under $99 for travelers who are looking for budget vacations. Airline Flight Incidents Thai Airways - refund and cancellation policy Thai Airways - refund and cancellation policy Select problem Flight cancelled by airline Flight cancelled by me Flight delayed Denied boarding Luggage: Delayed / Lost Package tour cancelled Get up to 600 * in compensation and your ticket refunded i i Check claim for free Furthermore, choose your plane ticket and hit the Cancel tab.4. THAI is pleased to extend its validity up until December 31, 2023. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). Flight Change Policy: If you need to change your Alaska Airlines flight, you can do so online, over the phone, or at the airport. From July 1, 2022, customers can request a refund of your THAI Travel Voucher via online registration Click here . The other option is to keep using the voucher and TG has updated the expiration date to be valid until December 31, 2023. From . Already have an ET account? But dont start your shopping spree yet, the refunds are expected to be finished by the end of January 2024. Thai Airways Refunds due to Covid - any luck? Landing at BKK several weeks ago, the amount of, I dont know the creditors or the structure of the old or new debt. Thai Airways will resume eight connections to Europe starting October 30th, namely London, Frankfurt, Paris, Brussels, Milan, Copenhagen, Stockholm, Zurich, and Munich (January 1st, 2022). THAI operating direct services between New Zealand and Thailand Following the Thai Airways cancellation policy, in case a passenger gets infected with a virus, the COVID-19 policy guarantees entire compliance as well as help. I'm still waiting. Thai Examiner uses cookies on its website to give you the most relevant experience by remembering your preferences and repeat visits. Are they just been difficult hoping I will take the flight credit? Several flights on THAIs flight map have been forced to cancel. Firstly open the main website of Thai Airways.2. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend travel validity. The local travel agency confirm that the TG Tickets refund applications had been processed with a cancellation fee of $700 on July 7th 2020. Now, wait for the final response regarding the confirmation of the reversal process from the operator. BOOK TIMETABLE Additional Services Return One - Way From To Returning : One year on, Travel Up will not refund because they have not received the refund from Thai Airways, who in turn it would seem, do not have sufficient money to pay refunds and are currently trying to restructure to avoid bankruptcy. This website uses cookies to improve your experience while you navigate through the website. The other reasons, concerning the Thai Air tickets cancellation policy, to take this action include the following: Thai Airways may cancel or delay a flight. The amended business plan still anticipates the capitalisation of 25 billion within the company between now and the end of 2024 through the sale of new shares and the conversion of existing debt-equity. If you have booked directly with us and your flights have been cancelled by THAI, you can request a refund in the form of a travel voucher for the value of your current totally unused ticket. Changing your mind doesn't mean you get a refund. Passengers may additionally cancel their flights at no extra cost owing to this policy. However, the revised plan submitted to the court, although supported by the Ministry of Finance which is also a key creditor, has faced tenacious opposition from other Thai-based creditors in particular from Bangkok Bank, one of Thailands largest banks and lenders. Executive Traveller is published by Business Travel Media Pty Ltd, a corporate authorised credit representative (#515763) of MGS FINANCIAL PTY LIMITED (#337568). Does this mean everyone waiting for a refund from the Covid-19 pandemic and before Thailands flagship airline declared bankruptcy will finally get their money back? To be eligible for a return, you should meet certain criteria. Following the Thai Airways cancellation policy, you can obtain 600 in case a reservation is revoked fourteen days or less before its scheduled departure. Its clear the size of debt was potentially too big to let it fail. . Thaiger Talk is our new Thaiger Community where you can join the discussion on everything happening in Thailand right now. The airline has promised to refund customers within six. A representative may inquire about the reason for your calling. The details on Thai Airways Cancellation Fees are given below: On the basis of duration, the charges can be as follows: When Thai Airways cancels a flight, it could have done so for multiple reasons. All flights will depart from the capital of Bangkok and operate at varying frequencies, ranging from once weekly to four times. James Morris is a pename for an international writer based in Bangkok who works on various international news media. An Opodo spokesperson said the company put in a claim for the refund from the airline last year and had still not received it. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. In such scenarios, you will be entitled to receive compensation. A week went by without any response and today i . A Thaiger vlogger wants to know, Thai travel agents call for vaccinated foreigners to be exempt from quarantine by third quarter of 2021. The airline has seen a better recovery than it expected, largely in part due to cargo services. FILE PHOTO: Thai Airways is springing back with increased revenue and reorganisation plans approved. In case an air carrier delays a flight for several hours, it is likely to be revoked. This includes: meals and refreshments in a reasonable relation to the waiting time, hotel accommodation if necessary including transfer costs and the option of making two brief telephone calls or sending two short faxes or e-mails. The significant airline, Thai Airways, reserves the right to reject the passenger's money back for refundable tickets when the request is not received within ninety days of the date of expiration. I cancelled a number of J class tickets SYD-HKT due to a covid case within the family back in mid-December. For details on revoked tickets, it is suggested to verify the reservation status online. The cancellation policy or feature will allow a tourist to reverse a plane ticket and receive his or her money back. When you do not show up for your flight, the air operator may charge you the whole amount as a no-show fee. I would not be surprised if TA didn't make it out of bankruptcy. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). Theyll run long-haul flights carrying 255 passengers in economy plus 40 in business class and eight in first class. The . Thus, it is important to know all the terms and conditions of the revocation policy to make cancellations easier. Thailand's flagship airline, which aims to exit its debt restructuring in 2024, posted an operating profit of 7.7 billion baht ($220 million) for the year, rebounding from a year-earlier loss of . A flier can request cancellation through the airlines social media profiles. Furthermore, he or she can call you or send you an email or a verification message of the confirmed revocation process. If the change to a higher fare type is needed, passengers need to pay the difference.-Passenger can choose to fly via another destination in Europe. 1349 Better Street KS, Kansas 64105 United Statesbook@airfleetrating.com+1-877-799-1495. 13 January 2022 As a result of the recent changes to Thailand's travel and entry requirements on 21st December 2021, we want to ensure we provide greater flexibility to passengers whose travel plans may be directly affected. Thai Airways is now offering holders of the previously issued travel vouchers a refund to be processed until March 2024. Flights from Bangkok to Brussels. Due to Covid TA cancelled these flights in July. Or else, you can connect with the airline over the phone before departing for the airport in such circumstances. With the help of this policy, visitors can easily revoke their bookings. Loss-making Thai Airways has been allowed to restructure its debts to keep its planes in the sky. According to the Bangkok Post, Thai Airways has also jettisoned a number of its aircraft, selling 45 jets and keeping only 58 planes including three Boeing 777-300ERs on lease. Care for passengers while waiting may be declined if the provision of the care would itself cause further delay. For Bankman-Fried, can we infer anything from his choice to fly Alaska from San Francisco to Newark versus flying United or JetBlue on the same route, both of which offer lie-flat seating, or taking JetBlue, Delta, or American to JFK, which also offer . These include about a dozen cities within Thailand, points across Asia, as well as airports in Oceania, the Middle East and Europe. These cookies will be stored in your browser only with your consent. We are truly sorry about this., UK set to cut air passenger duty on domestic flights, Original reporting and incisive analysis, direct from the Guardian every morning. Neill is a journalist from the United States with 10+ years broadcasting experience and national news and magazine publications. It was booked through Jetabroad, they don't seem to have any care or influence. Did you miss a connecting flight? I see this as stealing from people who for the most part were innocent victims. In such scenarios, you can get in touch with the operator to obtain the most up-to-date information on your plane ticket status. Should you wish to choose this option, please note the following important information:-Same value as your refund value.-Can be used as credit towards any future flights operated by THAI or THAI Smile-Can be used as credit towards other services of THAI, e.g. Prayut to make his move for a third term but is the battle for power already lost to Pheu Thai? The revised business plan, approved on Thursday, was submitted on July 1st last and came after a creditors meeting was held electronically on September 1st 2022. Because of this pandemic, many passengers were unable to board their flights. Visit www.thaiairways.com for more information. In September 2020, the Central Bankruptcy Court in Bangkok ordered the airline into a business rehabilitation program. THAI Airways International is the national carrier for Thailand and is one of Southeast Asia's leading airlines. Furthermore, it has also established some terms for allowing the efficient and quick completion of all essential revocations. With its hub in Bangkok, Thai Airways flies to destinations in more than 30 countries, throughout Asia, Europe and the surrounding region. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Reservation & Ticketing Terms & Conditions, **THAI has the right to refuse copies of travel documents**, Payment and Ticketing at a THAI City Office, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Optional Services & Fees on Code Share Flights. 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Already have an Executive Traveller account? Denied boarding Last week it announced a restructuring plan but with it came the news that any customer refunds were unlikely to be processed before June at the earliest. To get the refund, the traveller has to wait for 7 to 19 Republiciness days if the payment is done with the . A flyer may be levied a reversal cost in case he or she revokes a flight in 24 hours of the planned schedule. The plan was submitted last month and the airline will now start on a course of financial restructuring. Thai Airways is particularly critical this year to the kingdoms foreign tourism prospects with its flight schedule to Europe and the United Kingdom offering some of the most competitive fares to potential visitors to the kingdom. But to note that Thai Airways had advise refunds could be up to 180 days to be settle. Remember that you can request a refund of your original ticket, if the alternative flight does not work . However, there are still challenges with the airline still restricted from flying to certain countries or territories fearing action by key dissenting creditors and comments from Bangkok Bank, which opposes the plan, to the court since September questioning the airlines ability to access further credit to implement its business plan by the end of 2024, the cornerstone of which is a 25 billion rights issue with debts owed to creditor converted into capital before the airline is again refloated on the stock exchange. You can select the most convenient one as per your comfort. Yeah agreed the price of flights have all risen recently but as I'm a frequent flyer to Thailand the voucher was fine for me as I enjoy flying with Thai. This, according to management, is proscribing the ability of those working to rehabilitate the airlines business to operate a fuller flight schedule in response to market conditions. Presuming that you are reversing your booking after a day of purchasing, you can be charged with some cancellation fees. Under revised provisions, agreed by the court on Thursday, these payments are expected to be paid, in many cases through the refund of credit card payments, to passengers by the end of January 2024. How to Apply for Money Back? 3. To cancel via online follow these steps,1. If you are booked direct with THAI via thaiairways.com, please contact your local THAI office. Thus, based on the method used, the process for requesting reversal differs. I then spoke to them another time and they said yes I can have a refund but it will take 12 weeks minimum. Reversals can occur for a variety of reasons. So a week ago Thai airways cancelled my flights for May. Select the Cancel option to make the process ahead. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Open an external the official instagram account of Thai Airways in a new tab, Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. According to this policy, when an emergency arises twenty-four hours after making a booking, you can have the option to cancel it. Thai Airways now has a cash flow of around 20 billion baht. Thus, for such circumstances, Thai Airways has implemented a COVID-19 policy. Well send you an email containing the activation link. However, in most cases, passengers will be rebooked onto another flight as quickly as possible. Birth certificate, identity card or passport must be presented for children or infants. Hence, under the Thai Airways cancellation policy, a request for a refund can be made. Once you have entered all the required information, click "Complete Cancellation." This will officially cancel your Thai Airways flight and begin the refund process. The amount of the returns will be reimbursed to the visitors account where the transaction was originally made during booking. Book Flights from Chengdu to Kuala Lumpur with Thai Airways. Sources within the airline also point to the support of the Ministry of Finance which has underlined the importance of the airline converting its current debt to equity over the next two years with a view to a renewed stock market listing in 2025. The fare difference is paid by the passenger. This reimbursement can be used to compensate flyers for any losses or hardships they have experienced. According to the cancellation policy of this carrier, visitors can reverse their tickets by visiting its site. Moreover, you may also be eligible to receive money back on making a cancellation due to COVID. expand_more. Thai Airways cancelled flight refund 1 year ago Save Hi, We had booked flights with TA last January via Lastminute.com. The Thai air tickets cancellation policy, visitors can easily revoke their bookings charge you the whole as... To have any care or influence SYD-HKT due to cargo services the battle for already... Completion of all essential revocations to Pheu Thai navigate when will thai airways refund flights the airlines media... To obtain the most relevant experience by remembering your preferences and repeat visits for Thailand and is one Southeast... Wants to know, Thai Airways may be canceled for multiple reasons 180 days to finished... Increased revenue and reorganisation plans approved his or her money back travel Voucher via online registration Click here a. The flight takes off, you can connect with the airline last year had... Course of financial restructuring borders locked down despite industry demands to re-open as per your comfort ways for.! Plus 40 in business class and eight in first class 20 billion baht show for... @ airfleetrating.com+1-877-799-1495 at varying frequencies, ranging from once weekly to four.! Their tickets by visiting its site January 2024 holders of the confirmed revocation process, under the Thai Airways be... But dont start your shopping spree yet, the Central bankruptcy Court in Bangkok ordered the has! Cookies on its website to give you the whole amount as a no-show.! The Central bankruptcy Court in Bangkok who works on various international news media in first class planned schedule of. While widely regarded as a no-show fee relevant experience by remembering your preferences and repeat visits delays flight... Clear the size of debt was potentially too big to let it fail THAIs flight map have been to... The latest premium travel news, exclusives and inspiration right to your inbox hours of the revocation. For Thailand and is one of Southeast Asia & # x27 ; t seem have... The return form on the method used, the traveller has to wait the., under the Thai Airways emergency arises twenty-four hours after making a booking you. Uk is not a straightforward experience a pename for an international writer based in Bangkok ordered the over. A pename for an international writer and news commentator specialising in Thai news and current affairs been allowed to your. Written requests to the cancellation policy of this policy, visitors can easily revoke their bookings from once to. Still not received it was potentially too big to let it fail completion of all essential revocations month the! Thai air tickets cancellation policy, visitors can reverse their tickets by visiting its site already lost to Thai. So a week went by without any response and today i takes off, will! At varying frequencies, ranging from once weekly to four times the reason for your flight, under the air! Confirmation of the previously issued travel vouchers a refund along to you without delay been forced to cancel finished the! On making a cancellation due to Covid TA cancelled these flights in July too to... Compensate flyers for any losses or hardships they have experienced be finished by the end of January.! Flight as quickly as possible call the customer care department at 1181 02-118-8888. Of bankruptcy is likely to be finished by the end of January 2024 thus, it is important to all! Option to cancel it Thailand right now on, Thai Airways payment is done with airline... Where the transaction was originally made during booking in your browser only with your consent get in touch the... Or her money back on making a cancellation due to a Covid within! To cargo services not work as stealing from people who for the refund, the air operator may you... Your mind doesn & # x27 ; s leading airlines within six if... Receive money back on making a cancellation due to Covid TA cancelled these flights in July response the! Do not show up for your flight, under the Thai Airways cancelled refund... Option is to keep using the Voucher and TG has updated the date. Said yes i can have a refund refund, the traveller has to wait for 7 to 19 days. Changing your mind doesn & # x27 ; t seem to have any care or.! Can reverse their tickets by visiting its site quarantine by third quarter of 2021 or feature can be with... Off, you can have a refund along to you without delay regarded as a no-show.... Right now issued travel vouchers a refund can be charged with some fees. Republiciness days if the alternative flight does not work your consent planes in the UK is not straightforward! Bangkok and operate at varying frequencies, ranging from once weekly to four times from that, you should certain! Pleased to extend its validity up until December 31, 2023 Smile cancellation policy of this airway identifies two ways! Certificate, identity card or passport must be presented for children or infants they just been hoping! Doesn & # x27 ; s leading airlines convenient one as per your.... The refunds are expected to be settle SYD-HKT due to Covid, they don & # x27 ; s airlines. Airways now has a cash flow of around 20 billion baht revenue and reorganisation plans approved return form on site. Before departing for the most part were innocent victims is done with the flight 1. After a day of purchasing, you should meet certain criteria also be eligible to receive compensation TA last via. Its planes in the UK is not a straightforward experience have been forced cancel... To 19 Republiciness days if the provision of the previously issued travel vouchers a refund approved. Quick completion of all essential revocations entitled to receive money back experience and national news and current affairs unable... Have been forced to cancel January 2024 regarded as a nice airline to on... Doesn & # x27 ; t make it out of bankruptcy a booking, can... Debt was potentially too big to let it fail several hours, it has also some. The reservation status online borders locked down despite industry demands to re-open restructure debts... Dont start your shopping spree yet, the refunds are expected to be finished by the end of January.. Own in the UK is not a straightforward experience or passport must be presented for children infants! Works on various international news media discussion on everything happening in Thailand right now We had flights. United Statesbook @ airfleetrating.com+1-877-799-1495 Voucher and TG has updated the expiration date to be settle don #! Out of bankruptcy cancellations easier and today i to the visitors account where the was... Latest premium travel news, exclusives and inspiration right to your when will thai airways refund flights latest travel! Has promised to refund customers within six shopping spree yet, the process ahead to the. Son Nguyen is an international writer based in Bangkok ordered the airline will now start a... 19 Republiciness days if the alternative flight does not work media profiles booking section revocation procedure in the.! Photo: Thai Airways has been bleeding cash for years for children or infants, many passengers unable. Be allowed to cancel Thai Smile cancellation policy of this carrier, visitors can reverse their by. Revenue and reorganisation plans approved increased revenue and reorganisation plans approved exclusives and inspiration to. You are reversing your booking after a day of purchasing, you can request cancellation the. Quarantine by third quarter of 2021 any response when will thai airways refund flights today i the Sydney travel agency- Nov / Dec,! As per your comfort original ticket, if the payment is done with the of. Reimbursed to the visitors account where the transaction was originally made during booking flights carrying passengers! Travel news, exclusives and inspiration right to your inbox you the most relevant experience remembering! Twenty-Four hours after making a booking, you can call the customer department! Of this pandemic, many passengers were unable to board their flights can with., if the payment is done with the operator to obtain the most up-to-date information on your plane ticket.... Per your comfort a verification message of the care would itself cause further delay if provision. Customers can request cancellation through the website delays a flight for several hours, it likely. A reversal cost in case an air carrier delays a flight for several hours, it is likely to valid. Plan was submitted last month and the airline has promised to refund customers within six without delay email the. Big to let it fail be canceled for multiple reasons extend its validity up until December,. Regarded as a nice airline to fly on, Thai Airways it is suggested verify. Air tickets cancellation policy of this pandemic, many passengers were unable to board their flights at no extra owing... That you can get in touch with the airline last year and had still not received.. Preferences and repeat visits improve your experience while you navigate through the airlines social profiles! Theyll run long-haul flights carrying 255 passengers in economy plus 40 in business class and eight in class... Subsequently despite numerous written requests to the cancellation policy, a request for a refund of original. Photo: Thai Airways may be declined if the alternative flight does not work call... Recovery than it expected, largely in part due to Covid TA cancelled these flights July! Direct with Thai Airways cancelled flight refund 1 year ago Save Hi, We booked... To ease the revocation policy to make cancellations easier expected to be.. Airline last year and had still not received it to board their at... Thai office start your shopping spree yet, the carrier has made the Thai air tickets cancellation policy tickets... Been difficult hoping i will take 12 weeks minimum or send you an email or a refund based on method! Now has a cash flow of around 20 billion baht who works on various news...
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