Does Teletech Hire Felons?

TeleTech (now known as TTEC) is a business process outsourcing company. This means that they help large brands deal with their customer service needs and handle customer data.

Many people with felony charges are not bad people. Some are, of course, but there are many who simply made a bad decision in the past. Everyone has made mistakes in their lives, and felons don’t deserve to be held back in life, especially if they have paid their debts to society.

About Teletech (TTEC)

Teletech is a customer service solutions company. They help large companies to deal with customer service issues. They help clients in several industries, including automotive, financial, healthcare and retail.

Teletech was started in 1982. The company was founded by Kenneth D. Tuchman in Englewood, Colorado. What started off as a small company has grown substantially over the years.

Teletech has approximately 47,000 employees. They operate in at least 24 countries, helping clients to implement and maintain customer satisfaction. They have received several awards and recognitions, most recent being “outsourced contact center of the year”.

Benefits are provided to full-time employees. If you are a part-time or seasonal employee, you may not receive these benefits. Full time benefits include medical and dental plans, vacation time and parental leave.

People enjoy working for Teletech because they have a relaxed work environment. There is a casual dress code. Some employees mentioned that there is a strong sense of family and camaraderie among employees.

Does Teletech Hire Felons?

After gathering information from numerous online sources, it appears that Teletech will hire felons.Sources confirm that the company has hired people with felony convictions.

It should also be noted that the company looks into how long ago the felony occurred, and may not hire if the charge is recent. If it has been years since the charge, and you have had no further contact with the law, this will improve your chances of being hired.

Does Teletech Run Background Checks?

Through online research, we have found that Teletech does run background checks. Several employees of the company have stated that the company will check your background after the initial job offer.

In our research, we have found that Teletech does not heavily discriminate against felons. As long as your background doesn’t show anything too extreme or very recent, you should have a good chance of passing.

Careers At Teletech

Teletech is a large company, and they do employ some people in higher positions. However, the majority of their work is in customer service. This is most likely the position you would start with in this company.

Customer Service representatives for Teletech are the backbone of the company. Without these representatives, the company would not be able to achieve good outcomes for their clients.

A customer service representative is charged with the difficult task of pleasing the customers that are most likely upset about something when they first call.

A representative will use multiple communications channels to communicate with customers and help solve problems or answer questions that customers may have.

Representatives are expected to be friendly and professional at all times. They must ensure that the customer is happy and content with the solution to their issue.

The representatives are acting as an extension of the company’s brand, so they must always strive to exceed customer expectations.

Application Process At Teletech

To apply at Teletech, You first will want to go to their website. Once you are there, click on the “Company” tab on the top. You will then see a “careers” tab. This is where you can apply. The direct link is TTEC Careers – Home

When filling out the application online, be sure to read any instructions carefully. Your application may not be submitted if you don’t follow all the proper steps.

To be successful at Teletech, the most important factor is a good attitude. If you can showcase this during an interview, you will have an advantage.

If you have any experience in customer service, be sure to let Teletech know. This will help your chances of being hired by the company.

A resume is always a plus when applying for a job. If you do not have a resume, consider building one before you apply so you can attach it to your application.

There are several sources online that can assist you with building a resume. Even if you don’t have much experience, it helps the company get an idea of who you are.

Application Links

Company-https://www.ttec.com/

Careers-https://www.ttecjobs.com/